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Hotel Los Lagos Spa & Resort

3.5 star property

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Photo gallery for Hotel Los Lagos Spa & Resort

Hot springs
Aerial view
Aromatherapy, hot stone massages, deep-tissue massages, body wraps
Front of property
Breakfast, lunch, dinner served; international cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi

Explore the area

View in a map
6 km oeste del Parque Central, Área del Volcán Arenal, La Fortuna, 21007
  • Place, Los Lagos Hot Springs
    ‪2 min walk‬
  • Place, Paradise Hot Springs
    ‪13 min walk‬
  • Place, Baldi Hot Springs
    ‪16 min walk‬
  • Airport, La Fortuna (FON-Arenal)
    ‪13 min drive‬

Room options

View all photos for Standard Room, Accessible, Mountain View

In-room safe, free WiFi, bed sheets

Standard Room, Accessible, Mountain View

9.2 out of 10
Wonderful
(127 reviews)
  • Mountain view
  • 431 sq ft
  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Bed

View all photos for Superior Room, Mountain View

In-room safe, free WiFi, bed sheets

Superior Room, Mountain View

9.2 out of 10
Wonderful
(47 reviews)
  • Mountain view
  • 646 sq ft
  • Sleeps 6
  • 2 Queen Beds OR 2 Queen Beds and 2 Twin Futons

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Feb 21 - Feb 22
Total with taxes and fees
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About the neighborhood

La Fortuna

Located in La Fortuna, Hotel Los Lagos Spa & Resort is in a rural location, within a 15-minute walk of Los Lagos Hot Springs and Paradise Hot Springs. .This family-friendly hotel is 0.7 mi (1.1 km) from Baldi Hot Springs and 3.9 mi (6.3 km) from Arenal Volcano National Park.

What's nearby

  • Los Lagos Hot Springs - 2 min walk - 0.1 miles
  • Paradise Hot Springs - 13 min walk - 0.7 miles
  • Kalambu Hot Springs - 13 min walk - 0.7 miles
  • Termales Los Laureles - 14 min walk - 0.8 miles
  • Baldi Hot Springs - 16 min walk - 0.9 miles

Getting around

  • Juan Santamaria Intl. Airport (SJO) - 164 min drive

Restaurants

  • ‪Virgita Ristorante - ‬14 min walk
  • ‪Soda La Palma - ‬5 min drive
  • ‪Coffee Time - ‬3 min drive
  • ‪Lemnos Wetbar - ‬1 min walk
  • ‪Surá Bar & Bistro - ‬3 min drive

About this property

Hotel Los Lagos Spa & Resort

Family-friendly hotel with 11 outdoor pools, steps from Los Lagos Hot Springs
Hotel Los Lagos Spa & Resort offers 96 air-conditioned accommodations with safes and hair dryers. Plasma televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

11 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a waterslide and a hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily. There are hot springs on site.
Make yourself at home in one of the 96 air-conditioned rooms featuring plasma televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages and facials. You're sure to appreciate the recreational amenities, which include 11 outdoor pools, hot springs, and a nightclub. This hotel also features complimentary wireless internet access, wedding services, and tour/ticket assistance. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Satisfy your appetite for lunch or dinner at Las Palmas, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a business center, laundry facilities, and a safe deposit box at the front desk. Planning an event in La Fortuna? This hotel has 5382 square feet (500 square meters) of space consisting of conference space and 2 meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.
Las Palmas - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Las Palmas

Things to do

  • 11 outdoor pools
  • Children's pool
  • Full-service spa
  • Hiking/biking trails
  • Horseback riding/rentals
  • Hot springs
  • Hot tub
  • Indoor pool
  • Kayaking
  • Nightclub
  • Waterslide
  • Ziplining

Family friendly

  • 11 outdoor pools
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Waterslide

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 5,382 square feet of conference space
  • Business center

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot springs
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible shuttle
  • No elevator
  • Pool access ramp on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 6:00 AM - 10 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (December 24) Gala Dinner per adult: CRC 32500
  • Christmas Eve (December 24) Gala Dinner per child: CRC 17500 (from 3 to 11 years old)
  • New Year's Eve (December 31) Gala Dinner per adult: CRC 42500

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Los Lagos Spa & Resort
Hotel Los Lagos Spa & Resort Fortuna
Los Lagos Spa
Los Lagos Spa Fortuna
Hotel Los Lagos Spa Resort La Fortuna
Hotel Los Lagos Spa Resort
Los Lagos Spa La Fortuna
Los Lagos Hotel Spa And Resort
Los Lagos Spa & La Fortuna
Hotel Los Lagos Spa & Resort Hotel
Hotel Los Lagos Spa & Resort La Fortuna
Hotel Los Lagos Spa & Resort Hotel La Fortuna

Hotel Los Lagos Spa & Resort Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1094 out of 1367 reviews
Rating 8 - Good. 185 out of 1367 reviews
Rating 6 - Okay. 47 out of 1367 reviews
Rating 4 - Poor. 27 out of 1367 reviews
Rating 2 - Terrible. 14 out of 1367 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Christopher, Portsmouth

Traveled with group
Liked: Cleanliness, property conditions & facilities
Yes clean rooms and friendly staff
Stayed 3 nights in Nov 2025

10/10 Excellent

Svetlana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely gorgeous property. Will definitely recommend to a friend and family and come back again.
Stayed 4 nights in Nov 2025

10/10 Excellent

Jaroslaw

Traveled with group
Liked: Cleanliness, staff & service, amenities
Great stay, rooms, breakfast, resort, swimming pools simply everything!!!
Stayed 4 nights in Nov 2025

10/10 Excellent

Farzad

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Courteous and kind staff Beautiful and well maintained hot spring pools - not sure if it's because it's not high tourist season or if they are making sure things are well kept Large breakfast selection We had a rental car but hotel provides a convenient shuttle all day and night
Stayed 1 night in Nov 2025

10/10 Excellent

Trevor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing! The room was clean, the restaurant was delicious, and the spas, the best part! Right near the volcano. We will be going back.
Stayed 2 nights in Nov 2025

6/10 Okay

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big hill for walking back and forth to the pool or breakfast are. Shuttle service required waiting.
Stayed 2 nights in Nov 2025

8/10 Good

Tommy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very Good Hotel, friendly staff. Pura Vida!
Stayed 2 nights in Nov 2025

10/10 Excellent

Amber

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Our family loved our stay here! It was incredible and super hard to leave here. The hot springs were amazing, the views, and activities they had around the resort! Breakfast in the morning was wonderful. Highly recommend this place!
Stayed 3 nights in Nov 2025

10/10 Excellent

Lynette

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great
Stayed 3 nights in Nov 2025

10/10 Excellent

Charlene

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent resort/hotel with hot springs. We stayed 6 days. Highly recommend and would stay again. Very well maintained landscaping and rooms. Room was serviced/cleaned daily. Very efficient and meticulous staff. The room with the two trundle beds and 2 queen beds served our family well. The kids loved the hot springs pools and water slides. I was particularly impressed with the groundskeeping and wildlife on site. The large trees by the pool consistently had guan and toucans visiting. There were so many tanagers and flycatchers also. Large green iguanas basking in the treetops. Turtles in another pond closer to the restaurant. We were treated to a peccary sighting in our back garden early one morning. We heard howler monkeys daily from the back patio, where my husband and I took our morning coffee while the kids slept in. Breakfast buffet that was included was great- large selection of food to fit all tastes. We dined at the restaurant for one meal and enjoyed it. Great location close to La Fortuna downtown (restaurants, shopping) and Arenal park. Thank you for a memorable trip and helping book our tours. Pura vida!
One of many hot springs pools with well maintained gardens
Garden and river along dining room
Landscaped garden view from room’s back patio
Resort grounds
Stayed 5 nights in Nov 2025

10/10 Excellent

Leticia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was just good
Stayed 3 nights in Nov 2025

10/10 Excellent

Ankesh

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We had the best time in this hotel. It’s a beautiful property. The rooms are nice and spacious. The staff is very nice and helpful. The restaurant served delicious food. But the best part is the springs. We enjoyed our stay very much
Stayed 3 nights in Nov 2025

10/10 Excellent

Maurice

Liked: Cleanliness, amenities, property conditions & facilities
Big rooms great resort lots to do
Stayed 2 nights in Nov 2025

10/10 Excellent

Mary Catherine

Stayed 3 nights in Nov 2025

10/10 Excellent

Leslie

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Great place
Stayed 1 night in Nov 2025

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great
Stayed 3 nights in Nov 2025

10/10 Excellent

Bonnie

Traveled with family
Liked: Cleanliness, staff & service, amenities
The room was great with very comfortable beds. The staff was friendly and helpful. The hot springs and pools were phenomonal. I'll definitely be going back!
Stayed 4 nights in Nov 2025

10/10 Excellent

BRENDA

Stayed 6 nights in Oct 2025

10/10 Excellent

Christine

Stayed 6 nights in Nov 2025

10/10 Excellent

Jaroslaw

Traveled with group
Liked: Cleanliness, staff & service, amenities
I love this resort!
Stayed 4 nights in Nov 2025

10/10 Excellent

GREGORY

Stayed 1 night in Nov 2025

10/10 Excellent

millie

Liked: Cleanliness, amenities, property conditions & facilities
Loved the thermal and cold waters. The facility is very organized. The staff was very accommodating for every request. Room service was excellent. Breakfast provided every option that we would have wanted and very diverse. Check in and out was smooth and inviting. Dinner was excellent. Had the red curry mahi mahi (perfect) and the mixed drink I wanted but was not on the menu was made without question. All of our excursions picked us up in the hotel lobby and could not have been any easier. Would do this experience all over again.
Stayed 2 nights in Nov 2025

8/10 Good

Damaris

Stayed 1 night in Nov 2025

8/10 Good

Josee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property but The thermal pool needs more cleaning as there was hair floating around also we could here the conversation between two people in the connecting room. The breakfast was excellent.
Stayed 1 night in Nov 2025

10/10 Excellent

Menachem

Stayed 1 night in Nov 2025