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Totem, Friendly Hotel

4.0 star property

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Photo gallery for Totem, Friendly Hotel

A balcony with two modern chairs and a hanging light fixture, overlooking a snowy mountain landscape.
A modern bedroom with a large bed, a view of mountains through the window, a balcony, and a desk with a lamp.
A modern living room with a fireplace, grey sofas, and red patterned cushions.
A person in a hot tub overlooking a snowy mountain landscape.
A restaurant with round tables, chairs, and hanging light fixtures. Large windows offer a view of a snowy mountain.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Spa
  • Pet friendly
  • Free WiFi
  • Gym

Explore the area

View in a map
Flaine Forum, Araches-la-Frasse, Haute-Savoie, 74300
  • Place, Flaine Ski Resort
    ‪1 min walk‬
  • Place, Télébenne
    ‪2 min walk‬
  • Place, Grandes Platières Ski Lift
    ‪3 min walk‬

Room options

View all photos for Family Suite

A modern bedroom with a large bed, a view of mountains through the window, a balcony, and a desk with a lamp.

Family Suite

10.0 out of 10
Exceptional
(1 review)
  • 645 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Classic Room, 1 Queen Bed (Mountain)

A hotel room with a large bed, a wooden headboard, a desk with a chair, a window with curtains, and a lamp on the wall.

Classic Room, 1 Queen Bed (Mountain)

  • 190 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite

A modern hotel room with a large bed, a bedside table, a lamp, and a view of trees through the window.

Suite

  • 534 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Club Room

A double bed with white linens, two bedside tables with lamps, a wooden shelf with books, and a black wall.

Club Room

  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Loft

A modern living room with a large fireplace, comfortable seating, and a view of the outdoors.

Loft

  • 1610 sq ft
  • Sleeps 6
  • 3 King Beds
  • Free WiFi

View all photos for Junior Suite

A bedroom with a large bed, a bedside table with a book and a mug, a black lamp, a window with red curtains, and a wall with a black and white abstract design.

Junior Suite

  • 320 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Classic Room, 1 Queen Bed (Forum)

A modern hotel room with a bed, a desk, a chair, a coffee maker, and a window with curtains.

Classic Room, 1 Queen Bed (Forum)

  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Club Room, Balcony

A hotel room with a large bed, a nightstand, a lamp, a view of snow-covered mountains through a balcony, and a chair.

Club Room, Balcony

10.0 out of 10
Exceptional
(3 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

DOUBLE CLASSIC QUEEN BED

  • Sleeps 4
  • Free WiFi

DOUBLE CLUB KING BED

  • Sleeps 4
  • Free WiFi

DOUBLE LOFT

  • Sleeps 4
  • Free WiFi

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About the neighborhood

Flaine

With a stay at Totem, Friendly Hotel, you'll be centrally located in Araches-la-Frasse, steps from Grandes Platières Ski Lift and within a 10-minute walk of Aup de Veran Ski Lift. .This ski hotel is 29 mi (46.7 km) from Samoens Ski Resort.

What's nearby

  • Flaine Ski Resort - 1 min walk - 0.0 miles
  • Télébenne - 2 min walk - 0.1 miles
  • Grandes Platières Ski Lift - 3 min walk - 0.2 miles
  • Front de Neige Ski Lift - 5 min walk - 0.3 miles
  • Aup de Veran Ski Lift - 6 min walk - 0.4 miles

Getting around

  • Magland Station - 32 min drive
  • Geneva International Airport (GVA) - 94 min drive

Restaurants

  • ‪Restaurant le K - La Kedeuze @ Les Carroz - ‬26 min drive
  • ‪Chalet des Molliets - ‬11 min drive
  • ‪Le Desert Blanc - ‬27 min drive
  • ‪L'Anfionne - ‬17 min drive
  • ‪Le Bissac - ‬12 min walk

About this property

Totem, Friendly Hotel

Totem, Friendly Hotel offers 96 accommodations with safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions come with premium cable channels.

Guests have access to shared bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Araches-la-Frasse hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include ski-in/ski-out access, a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Stay in one of 96 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the convenience of ski-in/ski-out access at this hotel, which also features a hot tub and a sauna. This hotel also features complimentary wireless internet access, ski storage, and a fireplace in the lobby.
Enjoy a satisfying meal at Friendly Kitchen serving guests of Totem, Friendly Hotel. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Planning an event in Araches-la-Frasse? This hotel has 861 square feet (80 square meters) of space consisting of conference space and a meeting room.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
Friendly Kitchen - This restaurant specializes in Regional cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 21 for adults and EUR 10.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Friendly Kitchen

Things to do

  • Downhill skiing
  • Full-service spa
  • Gym
  • Hot tub
  • Sauna
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snowboarding
  • Steam room
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 861 square feet of conference space
  • Meeting room

Outdoors

  • In the mountains
  • Outdoor furniture
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Massage
  • Reflexology
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Built in 1960
  • Communal living room
  • Designated smoking areas
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic drinking straws available
  • Reusable cups
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shared bathroom
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Free bottled water

More

  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between April 13 and December 11.
The property will be renovating from April 12 2026 to December 11 2026 (completion date subject to change). The following areas are affected:
  • Hallway
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15.00 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.60 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 21 for adults and EUR 10.50 for children
  • Pet fee: EUR 15.00 per pet, per night
  • Service animals are exempt from fees
  • Facilities fee: EUR 10 per person and includes use of: sauna; hot tub; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Terminal Neige Totem Hotel Araches-la-Frasse
Terminal Neige Totem Hotel
Terminal Neige Totem Araches-la-Frasse
Terminal Neige Totem Hotel Flaine
Terminal Neige Totem Flaine
Terminal Neige Totem
Terminal Neige Totem
Terminal Neige - Totem Hotel
Terminal Neige - Totem Araches-la-Frasse
Terminal Neige - Totem Hotel Araches-la-Frasse

Totem, Friendly Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 93 out of 140 reviews
Rating 8 - Good. 38 out of 140 reviews
Rating 6 - Okay. 6 out of 140 reviews
Rating 4 - Poor. 1 out of 140 reviews
Rating 2 - Terrible. 2 out of 140 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, food and so close to the slopes
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Roland

Liked: Cleanliness, property conditions & facilities
Friendly staff, great buffet, ski hire and spa facilities. A really enjoyable stay
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

ami Corinna

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful food
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Nicola

Liked: Cleanliness, amenities, property conditions & facilities
Stay was comfortable and the staff were friendly and welcoming. Room was small but comfortable. Rooms would benefit from a refurb but the main bar/area was clean and modern.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

julian

Liked: Cleanliness, staff & service, property conditions & facilities
Great food and nice vibe in hotel. Rooms / bathrooms are pretty tiny but reasonably well thought out and lots of cupboard space. We had a lovely time.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities
Skiing amazing. Not much Apres-Ski.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Julia

Liked: Cleanliness
Wonderful hotel - so close to the ski lifts and incredible staff. So friendly and helpful. Our plane was delayed so we missed dinner and they waited for us and served us a cold plate and wine. Super welcoming!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and everything on your doorstep. Would stay again!
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Staff super helpful and location so convenient for ski lift & town centre
Stayed 3 nights in Mar 2025
Verified

8/10 Good

Victoria

Liked: Cleanliness, amenities, property conditions & facilities
Great location, food was delicious and lovely Mountain View’s from our room. Staff were inconsistent which made the service hit and miss. Overall would recommend
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Would recommend for a nice ski vacation. Would definitely stay here again
Stayed 4 nights in Dec 2023
Verified

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Totem Hotel Flaine

The hotel was excellent, fantastic location and great facilities. We would definitely go again.
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve been skiing for thirty years and this is the best hotel for a ski break that I’ve ever encountered- great location, excellent facilities, magnificent food and the friendliest staff.
Stayed 2 nights in Dec 2024
Verified

8/10 Good

paul

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were great very close to lifts and food was ok a little repetitive but decent enough
Stayed 5 nights in Mar 2024
Verified

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fancy hotel, very well trained staff and speedy service
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

Caelia

Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to ski out with ski lift almost directly across from ski room. Ski room has storage for your equipment, but bring a small lock with you. Breakfast at hotel was wonderful, as was the restaurant. Lots of food choices surrounding hotel as well
Stayed 4 nights in Feb 2024
Verified

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Modern style ski hotel with great service team - from reception to dining areas - and room quite OK - had a room with balcony - nice with separate WC. Very conveniant with ski rental inhouse and we got great service from Christophe. Good breakfast and decent buffet at the evenings. very close to ski lifts. to be recommened!
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend this hotel. The hotel staff are warm, welcoming, approachable, polite and eager to please. The breakfast was good, although the evening buffet wasn't to my taste. Still, you can't have everything!
Stayed 4 nights in Mar 2023
Verified

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is excellent. Boot room. Literally 15 steps from boot room to clipping on skis. Lift access. Choice of 3 lifts, easily accessible from the hotel. Food. Buffet style, plenty of choice, excellent quality. Room. Well laid out & particularly liked that the bathroom & toilet were separate, making things very practical. Great view from the balcony. Staff. Superb. Everyone we interacted with were friendly, attentive & helpful. Whoever does the hiring does a very good job! Being picky!! For a hotel that is mainly used as a ski hotel, it is unusual these days not to have heated boot warmers as a standard offering. Boot & ski hire. We hired from the Totem Ski shop in the lobby of the hotel. Good quality equipment & price was on par with other ski shops. Christoff was very helpful. If you are looking at Flaine as an option, book this hotel.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Totem - Flaine Forum

Short break in Flaine. Hotel Totem is central located opposite a selection of restaurants and bars and about 50m from the main ski bubble. Trendy style bar and restaurant area looking out at the slopes. Very comfortable well equipped double room (with balcony). All staff were super helpful and nothing too much trouble. Excellent selection of cooked and continental breakfast options. Ski lockers conveniently located on the ground floor but they did get a little busy after 9am. Would definitely return.
View from 2nd Floor Double Room
Stayed 4 nights in Jan 2023
Verified

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Toujours très agréable d’y séjourner

Hôtel très agréable, équipe au TOP et emplacement 3 étoiles pou l’accès aux piste, bref si votre séjour est centré sur le ski c’est le meilleur, sans parler de leur bar qui est très sympas tous les soirs, bref nous recommandons !
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel et équipe au top pour nous !

Superbe hotel au pied des pistes, une équipe très accueillante et compétente aussi bien à hôtel qu'au restaurant bar (Très bon cocktails !) ou au Ski Shop, des chambres spacieuses et confortables et si vous prenez une chambre avec Balcon une vue extraordinaire sur les pistes, l'emplacement aussi est parfait au coeur du "très petit" centre du village avec tous les commerces, ski shops ou restaurants autour à moins de 5mn tout comme les remontées mécaniques, bref pour nous ça a été un sans-faute !
Stayed 3 nights in Feb 2024
Verified

8/10 Good

Jean-luc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Redécouverte avec plaisir de cet hôtel avec une nouvelle direction et une équipe qui prête attention aux clients Buffet varié de qualité Position idéale pour démarrer ski aux pieds
Stayed 3 nights in Dec 2021
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

Great location, good vibe.

We stayed during pandemic, so the hotel was exceptionally quiet. We like quiet, but this was a bit depressing.
Stayed 1 night in Dec 2021