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Fenix Bom Retiro

2.5 star property

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Photo gallery for Fenix Bom Retiro

Exterior
Restaurant
Hallway
Interior entrance
Standard Double Room | Minibar, desk, free WiFi, bed sheets

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
$36
$34 nightly
$36 total
Total with taxes and fees
Mar 22 - Mar 23

Explore the area

View in a map
Rua Prates 324, São Paulo, SP, 01121-000
  • Place, Rua Três Rios
    ‪2 min walk‬
  • Place, Rua Jose Paulino
    ‪2 min walk‬
  • Place, Pinacoteca do Estado Museum
    ‪8 min walk‬
  • Airport, São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.)
    ‪29 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Minibar, desk, free WiFi, bed sheets

Standard Double Room

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | Minibar, desk, free WiFi, bed sheets

Standard Twin Room

8.4 out of 10
Very good
(6 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

Standard Room | Minibar, desk, free WiFi, bed sheets

Standard Room

  • City view
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Junior Triple Room

Junior Triple Room | Minibar, desk, free WiFi, bed sheets

Junior Triple Room

  • 269 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Economy Twin Room

Economy Twin Room | Minibar, desk, free WiFi, bed sheets

Economy Twin Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Triple Room

Family Triple Room | Bathroom | Shower, towels, soap, toilet paper

Family Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Triple Room

Standard Triple Room | Minibar, desk, free WiFi, bed sheets

Standard Triple Room

  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

Similar properties

Restaurant
Rede Andrade Piratininga
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Parking available
3.9 out of 5, Good, 665 reviews
$34 nightly
The price is $35
Feb 22 - Feb 23
Total with taxes and fees
Rede Andrade Piratininga

About the neighborhood

São Paulo

A stay at Fenix Bom Retiro places you in the heart of São Paulo, a 2-minute drive from Pinacoteca do Estado Museum and 6 minutes from Shopping Center Norte. .This hotel is 3.1 mi (4.9 km) from Expo Center North and 3.6 mi (5.8 km) from Paulista Avenue.

What's nearby

  • Rua Três Rios - 2 min walk - 0.1 miles
  • Rua Jose Paulino - 2 min walk - 0.1 miles
  • Pinacoteca do Estado Museum - 8 min walk - 0.5 miles
  • Sala São Paulo Concert Hall - 11 min walk - 0.6 miles
  • Rua 25 de Marco - 14 min walk - 0.8 miles

Getting around

  • Luz Station - 6 min walk
  • Tiradentes Station - 8 min walk
  • São Paulo (CGH-Congonhas) - 21 min drive

Restaurants

  • ‪Boamesa Bom Retiro - ‬3 min walk
  • ‪Restaurante Santa Rosa Do Bom Retiro - ‬3 min walk
  • ‪Han Kang - ‬1 min walk
  • ‪New Shin La Kwan - ‬1 min walk
  • ‪Prato Grego - ‬1 min walk

About this property

Fenix Bom Retiro

Hotel with free breakfast, 8-minute walk to Pinacoteca do Estado Museum
Fenix Bom Retiro offers 60 air-conditioned accommodations with minibars. LCD televisions are featured in guestrooms.

Bathrooms include showers. This São Paulo hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Make yourself at home in one of the 60 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms with showers are provided. Conveniences include desks, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
Grab a bite from the snack bar/deli serving guests of Fenix Bom Retiro. A complimentary continental breakfast is served daily from 6:30 AM to 10:00 AM.
Featured amenities include a 24-hour front desk, luggage storage, and an elevator.
A complimentary continental breakfast is served each morning between 6:30 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10:00 AM
  • Snack bar/deli

Things to do

  • Designer stores

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Mobile key entry

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Fenix Bom Retiro Hotel
Fenix Bom Retiro São Paulo
Fenix Bom Retiro Hotel São Paulo

Fenix Bom Retiro Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 98 out of 231 reviews
Rating 8 - Good. 54 out of 231 reviews
Rating 6 - Okay. 42 out of 231 reviews
Rating 4 - Poor. 19 out of 231 reviews
Rating 2 - Terrible. 18 out of 231 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Creziane

Stayed 2 nights in Apr 2025

8/10 Good

Bong, Lós angeles

Liked: Cleanliness, staff & service, property conditions & facilities
Average is good
Stayed 4 nights in Feb 2025

6/10 Okay

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

2/10 Terrible

Abel

8/10 Good

Marilza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A estadia foi ótima dentro do que eu precisava. O bairro está bem mais seguro agora, mesmo precisando ir para a estação de metrô ás 5h da manhã eu me senti segura, pois tinha policiamento.
Stayed 3 nights in Nov 2025

10/10 Excellent

Leticia

Traveled with family
Liked: Cleanliness, staff & service, amenities
Amei demais, a equipe é maravilhosa e simpática, a comodidade foi excelente, muito obrigado e voltarei sempre ❤
Stayed 3 nights in Nov 2025

8/10 Good

José Ylson

Stayed 2 nights in Nov 2025

10/10 Excellent

Jhenifer

Liked: Cleanliness, staff & service, amenities
Melhor hotel com atendimento impecável
Stayed 2 nights in Oct 2025

10/10 Excellent

Luana

Stayed 3 nights in Oct 2025

6/10 Okay

THAIS

Liked: Staff & service
Disliked: Property conditions & facilities
As instalações precisam de manutenção, cortei meu dedo ao entrar no elevador, por exemplo, o quarto não estava tão limpo e uma das camas fazia muito barulho nas molas por já ter passado do prazo de troca. Porém excelente localidade. Pouco isolamento acústico nos quartos e não tinha trinco na janela.
Stayed 2 nights in Oct 2025

10/10 Excellent

Andre

Stayed 3 nights in Oct 2025

10/10 Excellent

Luzimar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

2/10 Terrible

Eliane

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Acomodação péssima!!
Stayed 1 night in Oct 2025

10/10 Excellent

Bruna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estadia SP

O hotel é agradável, funcionários solícitos e atenciosos. O bairro é muito interessante.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jessica

Stayed 5 nights in Jan 2025

10/10 Excellent

Fabiana Doriet

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Joel

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelentes recepcionistas Lugar ótimo para compras
Stayed 2 nights in Sep 2025

2/10 Terrible

Hebert

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

ELISANGELA

Stayed 5 nights in Aug 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tiveram varios pontos positivos creio que a unica ressalva seria sobre a foto do hotel no aplicativo
Stayed 1 night in Aug 2025

8/10 Good

MARCO

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Vem localizado. Me deram um quarto que você entra pelo banheiro...estranho, mas funcionou. Limpeza do quarto parece que você tem que ledir
Stayed 1 night in Apr 2025

4/10 Poor

Quenia

Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Gostaria de registrar meu agradecimento pelo atendimento excepcional do recepcionista. Fui recebida com simpatia, ele demonstrou total disponibilidade para ajudar, respondeu a todas as minhas dúvidas. Atitudes como essa fazem toda a diferença e merecem reconhecimento. Hotel simples, mas atendeu perfeitamente ao que eu precisava, pois estava a trabalho. O café da manhã era gostoso. Único ponto negativo é que, à noite, a região não parecia muito segura.
Stayed 1 night in Aug 2025

6/10 Okay

Leticia

Liked: Staff & service, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

ADRIANA

Stayed 7 nights in Jul 2025