2/10 Terrible
Veronica
Traveled with family and small children, Traveled with family
Oct 20, 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT STAY HERE!
Before we even got there issues started you’ll get communication a week after and that’s after following up multiply times.
For our 2 day stay there was no hot water, I called reception twice no answer so went down and found all the staff standing outside. They sent someone up to our room and he said he fixed it. Surprise he did not!
The showers are slippery and disgusting like they have not been cleaned.
The floors are sooo dirty when you try to get into bed you have black soot on your feet and this was after a cold shower.
My mum booked into the bungalow and it leaked so she had to be moved not once twice. The first room she was moved it was freshly painted and reeked of paint fumes. So she went back in the pouring rain for another room and didn’t get to sleep till 1am.
I was called at our room to ask when I was checking out as they had another guest who wanted to come early so if we could check out earlier. I’ve never had this happen at any other hotel.
What was the worse! As we were waiting check out, we saw a teenage girl clearly shaken with her mother. A man has followed this girl into her room and locked the door behind him. I asked the receptionist if they had a camera and she said there are no cameras.
The staff did not nothing for this poor girl and her mother.
If you have teenage daughters this place is not safe!
The staff are rude and do not want to help in anyway, the rooms are disgusting outdated, cracked windows, roachs! Yuck
Veronica
Stayed 2 nights in Oct 2025
