Good location, clean rooms, nice atmosphere, friendly staff, cheap. Beds were comfortable enough, pillows just tolerable. My room was pretty large for one person, but would be crowded if it actually had three. You need to bring your own shampoo, etc. for showering; all that's provided is a dispenser on the wall reminiscent of a bus station bathroom. When I arrived an hour early, no effort was made to see if my room was ready; I was just told that check in starts at 3 period. I asked if there was tea or coffee and was told nothing after breakfast. Much of the day you have to ring a bell to get in. Breakfast is very basic. The coffee is below average in quality, and when it runs out they have to make another pot of drip. There is no barrier to noise, and it tends to draw groups that are loud in the common areas in the evening and leaving for Lake Atitlan at 5:30am.