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Hotel Cacique Real

3.0 star property

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Photo gallery for Hotel Cacique Real

Garden
Property video
Daily full breakfast (USD 10 per person)
Reception
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Free WiFi
  • Laundry
  • Housekeeping

Explore the area

View in a map
Calle del Espíritu Santo #42, Antigua Guatemala
  • Place, Antigua Market
    ‪3 min walk‬
  • Place, Central Park
    ‪8 min walk‬
  • Place, Antigua Guatemala Cathedral
    ‪10 min walk‬
  • Airport, Guatemala City (GUA-La Aurora Intl.)
    ‪54 min drive‬

Room options

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Individually decorated, individually furnished, desk, blackout drapes

Room, 1 Queen Bed

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Quadruple Room, 2 Queen Beds

Quadruple Room, 2 Queen Beds | Individually decorated, individually furnished, desk, blackout drapes

Quadruple Room, 2 Queen Beds

8.4 out of 10
Very good
(8 reviews)
  • Garden view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Individually decorated, individually furnished, desk, blackout drapes

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(3 reviews)
  • Garden view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Quadruple Room, 2 Double Beds

Quadruple Room, 2 Double Beds | Individually decorated, individually furnished, desk, blackout drapes

Quadruple Room, 2 Double Beds

  • Garden view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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Exterior
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About the neighborhood

Antigua Guatemala

A stay at Hotel Cacique Real places you in the heart of Antigua Guatemala, within a 15-minute walk of Central Park and Antigua Guatemala Cathedral. .This hotel is 1.1 mi (1.8 km) from Casa Santo Domingo Museum and 0.2 mi (0.4 km) from Cementerio General.

What's nearby

  • Antigua Market - 3 min walk - 0.2 miles
  • Central Park - 8 min walk - 0.5 miles
  • Antigua Guatemala Cathedral - 10 min walk - 0.5 miles
  • Santa Catalina Arch - 11 min walk - 0.6 miles
  • La Merced Church - 13 min walk - 0.7 miles

Getting around

  • La Aurora Intl. Airport (GUA) - 75 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪Comedor Antigua - ‬6 min walk
  • ‪Hector’s Bistro - ‬7 min walk
  • ‪El Deposito - ‬7 min walk
  • ‪Samsara - ‬6 min walk

About this property

Hotel Cacique Real

Hotel Cacique Real offers 18 accommodations, which are accessible via exterior corridors and feature complimentary toiletries and portable fans. Each accommodation is individually furnished and decorated. 32-inch Smart televisions come with cable channels and Netflix. Bathrooms include showers.

This Antigua Guatemala hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, and Swedish massages.
Stay in one of 18 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include phones, as well as desks and portable fans.
Pamper yourself with onsite massages or take in the view from a rooftop terrace and a garden. Additional amenities at this Colonial hotel include complimentary wireless internet access, concierge services, and a picnic area.
Full breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking within 1.2 miles
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 10 for adults and USD 10 for children

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Rooftop terrace

Spa

  • Deep-tissue massages
  • Hot stone massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lever door handles
  • Tile flooring in public areas
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 2 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Colonial architecture
  • Locally-owned and organized tours and activities
  • Renovated entire property - January 2023
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels
  • Netflix
  • Streaming services

More

  • Access via exterior corridors
  • Desk
  • Individual decor
  • Individual furnishings
  • LED lighting
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 5 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 10 for adults and USD 10 for children
  • Airport shuttle fee: USD 50 per person (one-way)
  • Airport shuttle fee per child: USD 50 (one-way), (from 2 to 12 years old)
  • Rollaway bed fee: USD 5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Property Registration Number 7395695-3

We should mention

This property does not have elevators
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Cacique Real Hotel
Hotel Cacique Real La Merced
Hotel Cacique Real Antigua Guatemala
Hotel Cacique Real Hotel Antigua Guatemala

Hotel Cacique Real Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 110 out of 173 reviews
Rating 8 - Good. 37 out of 173 reviews
Rating 6 - Okay. 15 out of 173 reviews
Rating 4 - Poor. 7 out of 173 reviews
Rating 2 - Terrible. 4 out of 173 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Yeonsoo

Stayed 3 nights in Nov 2025

10/10 Excellent

yussef

Stayed 1 night in Nov 2025

10/10 Excellent

Vanessa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located in a very good area. It is walkable to all the touristy spots in Antigua and the staff is very respectful and helpful.
Stayed 2 nights in Oct 2025

10/10 Excellent

Dania

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service, close walk to Parque Central and other sights. Definitely recommend!
Stayed 2 nights in Oct 2025

10/10 Excellent

Jose

Stayed 2 nights in Oct 2025

2/10 Terrible

LUIS C

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

6/10 Okay

Aura

Stayed 1 night in May 2025

10/10 Excellent

Cyrus

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
We loved staying here. The rooms were great, the location and the area was really nice and the staff was really friendly and helpful. I’d definitely stay here again!
Stayed 1 night in May 2025

8/10 Good

Donecia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was nice and in a good location if you want peace and quiet. The staff were very nice and hospitable. There were a few adjustments needed on the first night but nonetheless it was still a good stay overall. Would def recommend this property if you prefer to be away from the center at night to have peace.
Stayed 3 nights in Apr 2025

6/10 Okay

Oscar, Harbor City

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel was fine for the purpose of our trip, but the air conditioner was not working and they said it was under repair, no one came to check it for 4 days. I think the staff of this hotel saves our experience, they are good people who just follow the rules of their bosses but the hotel management has to solve things and problems at their level that affect their customers. They offer a good breakfast.
Stayed 3 nights in Apr 2025

10/10 Excellent

Maria

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gabriel, you overnight front desk agent wen above and beyond for us throughout our stay. Property is beautiful, a little far from the main attractions.
Stayed 2 nights in Apr 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
None
Stayed 4 nights in Apr 2025

10/10 Excellent

Natacha, Sunrise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There’s a special kind of magic in this place—it feels like a well-kept secret you almost want to keep to yourself. I would wholeheartedly recommend this hotel to couples looking for a romantic escape, solo travelers seeking peace, or anyone who appreciates a place with soul and charm.
Stayed 3 nights in Apr 2025

10/10 Excellent

Rudy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Mar 2025

4/10 Poor

Abril

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I stayed at this hotel recently, and unfortunately, I was really disappointed with my experience. While I was getting ready in my room, the front desk guy opened my door without confirming if I was inside—super unsettling. The next morning, I was sleeping and they opened my door AGAIN! This has never happened to me before, and I travel often, so I was pretty shocked. I asked to speak with the manager, but no one assisted me with that. On top of that, the noise was unbearable—dogs barking non-stop, construction work (chapiando), and people passing by constantly. If you’re trying to sleep in or relax, this is not the place for you. The dog started barking at 6 am every day, making it impossible to get a peaceful rest. Sadly, I won’t be returning
Stayed 3 nights in Mar 2025

8/10 Good

Patricia, Guatemala

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

George

Disliked: Cleanliness, property conditions & facilities
No AC, asked for Fan not available. Opened window was very noisy. place needs some TLC.
Stayed 2 nights in Mar 2025

8/10 Good

Shelly, Red Deer County

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable stay
Stayed 3 nights in Mar 2025

10/10 Excellent

Gildardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Agradable y relajante estancia

El lugar es muy agradable y el jardín es hermoso, ideal para una estancia relajada. Está un poco alejada del centro (15 minutos caminando) lo cual proporciona tranquilidad. El desayuno sencillo pero delicioso. Muy recomendable lugar para pasar unas noches en La Antigua
Stayed 1 night in Mar 2025

8/10 Good

Ana

Stayed 1 night in Feb 2025

10/10 Excellent

dan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay!! Clean and close to many good restaurants and other attractions.
Stayed 2 nights in Feb 2025

6/10 Okay

ANA, Cranston

Liked: Staff & service
.
Stayed 1 night in Feb 2025

4/10 Poor

ELVIA

Rooms was spacious,clean..I don't like room hadn't AC,I Sweating during the night,before the check out,they had to check the room before let you go..feels very uncountable,made me feel like I was stilling something..Didn't like that at all.. I'll not coming back..
Stayed 1 night in Feb 2025

10/10 Excellent

Lydia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025