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El Carmen Suites

4.5 star property

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Photo gallery for El Carmen Suites

Garden
Shower, free toiletries, towels
Down comforters, individually decorated, individually furnished
Lobby
Exterior detail

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
9 Poniente 17, Antigua Guatemala, Sacatepéquez, 3001
  • Place, San Jose el Viejo Ruins
    ‪3 min walk‬
  • Place, Central Park
    ‪8 min walk‬
  • Place, Antigua Guatemala Cathedral
    ‪10 min walk‬
  • Airport, Guatemala City (GUA-La Aurora Intl.)
    ‪68 min drive‬

Room options

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Exterior
Naif Boutique Hotel
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  • Spa
  • Parking included
  • Free WiFi
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4.5 out of 5, Wonderful, 451 reviews
$96 nightly
The price is $118
Jun 7 - Jun 8
Total with taxes and fees
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About the neighborhood

Antigua Guatemala

When you stay at El Carmen Suites in Antigua Guatemala, you'll be in the historical district, within a 10-minute walk of Central Park and Antigua Guatemala Cathedral. .This luxury hotel is 0.9 mi (1.5 km) from Casa Santo Domingo Museum and 0.1 mi (0.2 km) from San Jose el Viejo Ruins.

What's nearby

  • San Jose el Viejo Ruins - 3 min walk - 0.2 miles
  • Central Park - 8 min walk - 0.5 miles
  • Antigua Guatemala Cathedral - 10 min walk - 0.5 miles
  • Santa Clara Convent - 10 min walk - 0.5 miles
  • Casa Santo Domingo Museum - 16 min walk - 0.9 miles

Getting around

  • La Aurora Intl. Airport (GUA) - 71 min drive

Restaurants

  • ‪Samsara - ‬8 min walk
  • ‪Artista De Cafe - ‬2 min walk
  • ‪27 Adentro - ‬6 min walk
  • ‪Pappy's BBQ - ‬7 min walk
  • ‪El Deposito - ‬8 min walk

About this property

El Carmen Suites

El Carmen Suites offers 32 accommodations with complimentary toiletries. Each accommodation is individually furnished and decorated. Beds feature down comforters. Televisions come with cable channels.

Bathrooms include showers. This Antigua Guatemala hotel provides complimentary wireless Internet access. Housekeeping is offered daily and in-room massages can be requested.

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include deep-tissue massages, hot stone massages, facials, and body scrubs.
Make yourself at home in one of the 32 individually decorated guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include in-room massages, and housekeeping is provided daily.
Relax and unwind with massages, body treatments, and facials. Additional features at this Colonial hotel include complimentary wireless internet access, concierge services, and a hair salon.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). A complimentary cooked-to-order breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 2 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
A complimentary cooked-to-order breakfast is served each morning between 7:00 AM and 11:00 AM.
El Carmen Suites has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking from 8:00 AM to 9:30 PM
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free uncovered self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 11:00 AM
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms

Outdoors

  • Rooftop terrace

Spa

  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator

More

  • 2 floors
  • Banquet hall
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from December 1 2024 to September 4 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15.0 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 20 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 65 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 10 (one-way)
  • Pet fee: USD 15.0 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

El Carmen Suites Hotel Antigua Guatemala
El Carmen Suites Hotel
El Carmen Suites Antigua Guatemala
El Carmen Suites
Carmen Suites Antigua Guatema
El Carmen Suites Hotel
El Carmen Suites Antigua Guatemala
El Carmen Suites Hotel Antigua Guatemala

El Carmen Suites Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 129 out of 255 reviews
Rating 8 - Good. 68 out of 255 reviews
Rating 6 - Okay. 35 out of 255 reviews
Rating 4 - Poor. 15 out of 255 reviews
Rating 2 - Terrible. 8 out of 255 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, excellent location and amazing breakfast.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Limberth Arce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, nice location, great breakfast.
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Bryan

Liked: Amenities
Great hotel
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Kunayaq

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful & quiet property, breakfast was included & delicious.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Pearl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great comfortable place to stay, nice staff, 10/10
Stayed 6 nights in Apr 2024
Verified

10/10 Excellent

Knyja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 loved this hotel must stay when I come back
Stayed 9 nights in Jun 2024
Verified

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

blanca

Excelent place.
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Kasey

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service and accommodation
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean facilities. Enjoyed my stay there. It was nice because it’s walking distance from Antigua Central Park.
Stayed 4 nights in Oct 2024
Verified

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place and good staff
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
right location, quite place, nice views, comfortable bed
Verified

8/10 Good

Kim

Beautiful view of the volcanoes at breakfast!
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

HUGO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel to visit in Antigua. Easy check in and check out. Close to and walkable to the center of town.
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Anait

Liked: Property conditions & facilities, room comfort
It was a great stay, near the city center. Stuff was friendly and the room was clean.
Stayed 6 nights in Jan 2024
Verified

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome property, friendly and helpful faces all around
Stayed 1 night in Mar 2024
Verified

8/10 Good

Lizbeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast food is delicious with many options.
Stayed 1 night in Feb 2024
Verified

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was great and smooth. Staff was very pleasant and friendly, attentive to guests. Would stay here again. Definitely recommend.
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Danny

Liked: Staff & service, amenities, property conditions & facilities
Nice property, location is excellent. Very friendly staff. Recommend this hotel to anyone.
Stayed 3 nights in Oct 2022
Verified

8/10 Good

Susana

Liked: Cleanliness, property conditions & facilities
Great property and amazing service
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Love the place
Stayed 5 nights in Apr 2024
Verified

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in love with the hotel and the staff too
Stayed 4 nights in May 2024
Verified

10/10 Excellent

Rodolfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was good the staff very nice the place clean and provided parking I will go back to el Carmen suites next time I travel very nice place
Verified

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
personal very friendly and helping with directions very clean safe food delicious
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice place to stay

it was good as usual
Stayed 1 night in Sep 2023