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El Carmen Hotel

Property class: 3

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Photo gallery for El Carmen Hotel

A spacious courtyard with red chairs and tables, surrounded by lush greenery and potted plants.
A street view of El Carmen Hotel with traditional architecture, a cobblestone street, and a clear sky.
A white building with a staircase leading to a balcony, surrounded by potted plants and greenery.
A neatly arranged bedroom with a bed, bedside lamps, a bedside table with a plant, a painting on the wall, and a floor lamp.
A reception desk with a dark wooden finish, a vase with white flowers, and a framed picture on the wall.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Air conditioning
The current price is $118
$97 nightly
$118 total
Total with taxes and fees
Oct 28 - Oct 29

Explore the area

View in a map
3a. Avenida Norte #9, Antigua Guatemala, Sacatepequez
  • Place, Central Park
    ‪2 min walk‬
  • Place, Santa Catalina Arch
    ‪3 min walk‬
  • Place, Antigua Guatemala Cathedral
    ‪3 min walk‬

Room options

View all photos for Standard Double Room, 2 Double Beds

A hotel room with two single beds, a nightstand with a lamp, and a framed picture on the wall.

Standard Double Room, 2 Double Beds

8.8 out of 10
Excellent
(23 reviews)
  • 200 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Triple Room

A hotel room with three beds, each with white bedding and green throw blankets. There are two bedside tables with lamps, and a painting on the wall.

Standard Triple Room

7.8 out of 10
Good
(8 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 3 Double Beds

View all photos for Double Room, 1 Queen Bed

A neatly made bed with white linens and a green throw blanket, wooden headboard, two bedside lamps, and a wooden wardrobe with louvered doors.

Double Room, 1 Queen Bed

8.8 out of 10
Excellent
(16 reviews)
  • 200 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, 1 King Bed

A neatly made bed with white linens, a potted plant, a remote control, and a basket of towels on a wooden nightstand.

Deluxe Double Room, 1 King Bed

8.6 out of 10
Excellent
(17 reviews)
  • 200 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

A hotel room with a brick arch, a bed with green and white bedding, a nightstand with a lamp, a wooden wardrobe, a mirror, and a TV mounted on the wall.

Family Suite

  • 269 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

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  • Breakfast included
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4.8 out of 5, Exceptional, 258 reviews
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The price is $98
Oct 29 - Oct 30
Total with taxes and fees
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About the neighborhood

Antigua Guatemala

A stay at El Carmen Hotel places you in the heart of Antigua Guatemala, steps from Central Park and Antigua Guatemala Cathedral. .This hotel is 0.3 mi (0.4 km) from Santa Catalina Arch and 0.3 mi (0.5 km) from Casa Santo Domingo Museum.

What's nearby

  • Central Park - 2 min walk - 0.1 miles
  • Santa Catalina Arch - 3 min walk - 0.2 miles
  • Las Capuchinas Convent - 3 min walk - 0.2 miles
  • Antigua Guatemala Colonial Art Museum - 3 min walk - 0.2 miles
  • Antigua Guatemala Cathedral - 3 min walk - 0.2 miles

Getting around

  • La Aurora Intl. Airport (GUA) - 70 min drive

Restaurants

  • ‪Bullseye Sports Pub - ‬3 min walk
  • ‪La Cuevita De Los Urquizú - ‬2 min walk
  • ‪Fat Cat Coffee House - ‬2 min walk
  • ‪El Adobe Antigua Guatemala - ‬3 min walk
  • ‪12 Onzas - ‬1 min walk

About this property

El Carmen Hotel

El Carmen Hotel offers 22 air-conditioned accommodations with hair dryers and irons/ironing boards. Tempur-Pedic beds feature Egyptian cotton sheets, down comforters, and premium bedding. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and in-room massages can be requested.

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include deep-tissue massages, hot stone massages, facials, and body scrubs.
Make yourself at home in one of the 22 air-conditioned rooms featuring flat-screen televisions. Your Tempur-Pedic bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Relax and unwind with massages, body treatments, and facials. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary cooked-to-order breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
A complimentary cooked-to-order breakfast is served each morning between 7:00 AM and 11:00 AM.
El Carmen Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Rooftop terrace

Spa

  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways
  • No elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Airport shuttle fee: USD 65 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 10 (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hotel El Carmen
Hotel El Carmen Antigua Guatemala
El Carmen Antigua Guatemala
Hotel El Carmen
El Carmen Hotel Hotel
El Carmen Hotel Antigua Guatemala
El Carmen Hotel Hotel Antigua Guatemala

El Carmen Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 640 out of 955 reviews
Rating 8 - Good. 184 out of 955 reviews
Rating 6 - Okay. 90 out of 955 reviews
Rating 4 - Poor. 26 out of 955 reviews
Rating 2 - Terrible. 15 out of 955 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, amazing staff and delicious breakfast!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The closest to everything and included breakfast
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, great view from restaurant
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, breakfast was excellent
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, great restaurant, nice staff!
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, great location. I would stay again
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was centrally located by restaurants, nightlife...The breakfast that was included was great & the staff was very helpful in planning tours & activities. I would definitely recommend El Carmen Hotel & would stay their again when in Guatemala.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pretty hotel, the staff was accommodating and helpful. The rooftop restaurant came in handy when the weather didn’t permit leaving the hotel.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, amazing breakfast rooftop. Great staff. Would highly recommend
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room, great location, included breakfast on the terrace each morning is amazing, when the sky is clear you can see the volcano eruption from the terrace, especially beautiful at night.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were air conditioned and comfortable. The staff was welcoming and friendly. The breakfast on the rooftop terrace with vistas of the volcanoes was exceptional. Would stay here again.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Amazing place to stay literally close to everything
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food at the restaurant was amazing, the workers are so friendly and the place was so clean.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel and worth the price ! Breakfast was included and was absolutely delicious!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convenient location. Beautiful views of the volcanos from the rooftop terrace of the restaurant.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great including the included breakfast which was phenomenal.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were beyond helpful - if you need any excursion, vehicle transfer, restaurant recommendations, they are more than happy to help. The hotel was clean and the rooftop was very enjoyable. Highly recommend El Carmen
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Beautiful property.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant was great
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very nice place to stay
Stayed 1 night in Feb 2026

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