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Novotel Andorra

4.0 star property

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Breakfast served
Superior Double Room, 1 Double Bed with Sofa bed | Down comforters, minibar, in-room safe, desk
Sauna, hot tub, Turkish bath
Exterior
Miscellaneous

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
$112
$103 nightly
$112 total
Total with taxes and fees
May 3 - May 4

Explore the area

View in a map
Carrer Prat de la Creu, 14, Andorra la Vella, AD500
  • Place, Andorra Massage
    ‪3 min walk‬
  • Place, Pyrenees Andorra Shopping Centre
    ‪3 min walk‬
  • Place, Placa del Poble
    ‪6 min walk‬

Room options

View all photos for Standard Room, 1 Double Bed

Down comforters, minibar, in-room safe, desk

Standard Room, 1 Double Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, 1 Double Bed with Sofa bed

Superior Double Room, 1 Double Bed with Sofa bed | Down comforters, minibar, in-room safe, desk

Superior Double Room, 1 Double Bed with Sofa bed

8.2 out of 10
Very good
(54 reviews)
  • Mountain view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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Suites Plaza Hotel & Wellness
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  • Free WiFi
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4.3 out of 5, Excellent, 207 reviews
$103 nightly
The price is $115
Apr 29 - Apr 30
Total with taxes and fees
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About the neighborhood

Andorra la Vella

With a stay at Novotel Andorra, you'll be centrally located in Andorra la Vella, within a 10-minute walk of Pyrenees Andorra Shopping Centre and Placa del Poble. .This family-friendly hotel is 0.7 mi (1.2 km) from Perfume Museum and 10.2 mi (16.4 km) from Vallnord Ski Area.

What's nearby

  • Andorra Massage - 3 min walk - 0.2 miles
  • Pyrenees Andorra Shopping Centre - 3 min walk - 0.2 miles
  • Placa del Poble - 6 min walk - 0.4 miles
  • Casa de la Vall - 8 min walk - 0.4 miles
  • Caldea Spa - 13 min walk - 0.7 miles

Getting around

  • L'Hospitalet-pres-l'Andorre Station - 38 min drive
  • Barcelona El Prat Airport (BCN) - 164 min drive

Restaurants

  • ‪Kram - ‬4 min walk
  • ‪Cafeteria La Terrassa Pyrenees - ‬5 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Plat'In - ‬5 min walk
  • ‪El Refugi Alpí - ‬3 min walk

About this property

Novotel Andorra

Novotel Andorra offers 102 accommodations with minibars and safes. Beds feature down comforters. Flat-screen televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Andorra la Vella hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. The spa is open daily.
Make yourself at home in one of the 102 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Take time to pamper yourself with a visit to the full-service spa. If you're looking for recreational opportunities, you'll find a health club, an indoor pool, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room.
Enjoy a meal at La Brasserie or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 11:00 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Andorra la Vella? This hotel has 4327 square feet (402 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:00 AM.
La Brasserie - This café serves breakfast only.
EL GRILL - This restaurant serves breakfast, lunch, and dinner.
EL JARDI - This restaurant serves breakfast and dinner.
Bar-Cafeteria - This café serves light fare only.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Ski shuttle nearby
  • Covered self parking on site (EUR 26 per night)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: EUR 15 to 16 for adults and EUR 11 to 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar-Cafeteria
  • EL GRILL
  • EL JARDI
  • La Brasserie

Things to do

  • Arcade/game room
  • Full-service spa
  • Health club
  • Indoor pool
  • Playground
  • Sauna
  • Ski storage

Family friendly

  • Arcade/game room
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 4,327 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Hot tub
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • Elevator

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from April 13 2026 to April 17 2026 (dates subject to change):
  • Fitness facilities
  • Sauna
  • Spa
  • Spa/Beauty services
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 17 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.09 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 to 16 for adults, and EUR 11 to 12 for children
  • Covered self parking fee: EUR 26 per night
  • Pet fee: EUR 17 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests have access to a spa and additional amenities at a nearby hotel.

We should mention

Pool access available from 10:00 AM to 1:30 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply

Property is also known as

Andorra Novotel
Novotel Andorra
Novotel Hotel Andorra
Novotel Andorra Hotel Andorra La Vella
Novotel Andorra Hotel
Novotel Andorra Andorra La Vella
Novotel Andorra Hotel
Novotel Andorra Andorra la Vella
Novotel Andorra Hotel Andorra la Vella

Novotel Andorra Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 327 out of 803 reviews
Rating 8 - Good. 341 out of 803 reviews
Rating 6 - Okay. 94 out of 803 reviews
Rating 4 - Poor. 28 out of 803 reviews
Rating 2 - Terrible. 13 out of 803 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Chandanie, Ozone Park

Liked: Cleanliness
Rooms are old and outdated. Staff is very nice. Food selections for breakfast is good
Stayed 1 night in Jan 2026

8/10 Good

Sujay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a bit old, apart from that it was a good place to stay, right in the middle of the city center. Everything is accessible by foot.
Stayed 2 nights in Dec 2025

10/10 Excellent

Raquel

Liked: Cleanliness, amenities, property conditions & facilities
Close to all shops. Staff was super efficient. The views to the mountains. The super spa/ sauna etc I could not fault anything in this hotel, it was just perfect for us
Stayed 2 nights in Nov 2025

4/10 Poor

abdulwahab

Disliked: Staff & service, property conditions & facilities
Unhelpfull staff , bed is uncomfortable
Stayed 1 night in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Plenty of shops nearby. Excellent coffee and croissant for breakfast. Lovely mountain views and walk along the Gran Valira river.
Stayed 2 nights in Sep 2025

10/10 Excellent

Yek Yu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Debra

Stayed 1 night in Aug 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, fab breakfast, good hotel
Stayed 4 nights in Aug 2025

6/10 Okay

Lisset

Stayed 7 nights in Jun 2025

10/10 Excellent

Hasmukh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Andreea

Stayed 1 night in Apr 2025

6/10 Okay

Sandro

Stayed 1 night in Dec 2024

8/10 Good

Jonathan, Ottawa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an ok place but it's tired and a bit dingy. The breakfast was good and the location is central.
Stayed 1 night in Nov 2024

10/10 Excellent

Bernadette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel was very convenient and accessible to transportation and dining options.
Stayed 2 nights in Nov 2024

6/10 Okay

Sylvia

Traveled with family and small children, Traveled with pets
Disliked: Staff & service
The hotel was average, nothing too special but rooms seemed clean and they provided water bottles in the room. The staff at the front desk were correct but not necessarily friendly and did not go out of their way to help. Location convenient to walk to center, shops and restaurants
Stayed 3 nights in Aug 2024

10/10 Excellent

Stephen

Stayed 2 nights in Aug 2024

8/10 Good

Fabrizio

Stayed 1 night in Aug 2024

10/10 Excellent

António, Maia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Narendran

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the centre of shopping district
Stayed 1 night in Jun 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel

Nice hotel - they should advertise more clearly how to find their parking garage. Otherwise, it was a good visit and the hotel is in a nice location.
Stayed 1 night in Jun 2024

10/10 Excellent

ADRIANA

Liked: Cleanliness, staff & service, property conditions & facilities
Nice view , staff friendly
Stayed 1 night in Apr 2024

10/10 Excellent

Miguel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

Alfredo Jose

Stayed 2 nights in Aug 2023

6/10 Okay

Tanya

Traveled with family
Liked: Amenities
Older property and did not consider this a 4 star hotel. Breakfast was nice however coffee was awful.
Stayed 2 nights in Nov 2023

8/10 Good

Andrew

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2023