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Casa Serras Andorra

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Photo gallery for Casa Serras Andorra

A buffet setup with various food items, including meats, cheeses, and fruits, in a well-lit kitchen area with modern appliances and a large plant.
A sauna with wooden benches and a glass partition.
A spa room with a hot tub and a narrow corridor.
A hotel room with a large bed, a small desk, a chair, and a sofa.
A modern living room with a large sofa, armchairs, a coffee table, and a rug.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
The current price is $229
$212 nightly
$229 total
Total with taxes and fees
Aug 25 - Aug 26

Explore the area

View in a map
Avinguda Meritxell, 23, Andorra la Vella, AD500
  • Place, Pyrenees Andorra Shopping Centre
    ‪1 min walk‬
  • Place, Casa de la Vall
    ‪6 min walk‬
  • Place, Caldea Spa
    ‪14 min walk‬
  • Airport, La Seu d'Urgell (LEU)
    ‪171 min drive‬

Room options

View all photos for Junior Suite, Corner

A hotel room with a large bed, a small desk, a chair, and a sofa.

Junior Suite, Corner

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room

A hotel room with a large bed, a headboard with lights, a view of mountains through the window, and a checkered floor.

Deluxe Room

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Room (Grand Deluxe)

A hotel room with a bed, a sofa, a nightstand, and a painting on the wall.

Family Room (Grand Deluxe)

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Family Room

A hotel room with a bed, a desk, a chair, a window with curtains, and a bunk bed.

Family Room

  • Sleeps 5
  • 1 King Bed
  • Free WiFi

View all photos for Family Suite

A hotel room with a large bed, a sofa, a desk, and a window with curtains.

Family Suite

  • Sleeps 7
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room (Grand)

A hotel room with a large bed, a sofa, a desk, and a window with curtains.

Deluxe Room (Grand)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Room (Grand | Meritxell)

A hotel room with a bed, a sofa, a coffee table, a nightstand, a lamp, and a painting on the wall.

Deluxe Room (Grand | Meritxell)

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite (Cinema)

A modern hotel room with a large window, a mirror, a desk, and a chair.

Junior Suite (Cinema)

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Room

A hotel room with a bed, a desk, a chair, a window with curtains, and a bunk bed.

Family Room

  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 1 Twin Bunk Bed
  • Free WiFi

View all photos for Family Room

A hotel room with a bed, a desk, a chair, a window with curtains, and a bunk bed.

Family Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 1 Twin Bunk Bed
  • Free WiFi

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  • Spa
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  • Free WiFi
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4.3 out of 5, Excellent, 245 reviews
$103 nightly
The price is $115
Sep 14 - Sep 15
Total with taxes and fees
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About the neighborhood

Andorra la Vella

With a stay at Casa Serras Andorra, you'll be centrally located in Andorra la Vella, steps from Pyrenees Andorra Shopping Centre and 3 minutes by foot from Church of Saint Stephen. .This family-friendly hotel is 0.3 mi (0.5 km) from Coll Arenys and 0.3 mi (0.6 km) from Sola Irrigation Canal Trail.

What's nearby

  • Pyrenees Andorra Shopping Centre - 1 min walk - 0.1 miles
  • Church of Saint Stephen - 3 min walk - 0.2 miles
  • Placa del Poble - 5 min walk - 0.3 miles
  • Casa de la Vall - 6 min walk - 0.4 miles
  • Caldea Spa - 14 min walk - 0.8 miles

Getting around

  • L'Hospitalet-pres-l'Andorre Station - 59 min drive
  • La Seu d'Urgell (LEU) - 50 min drive

Restaurants

  • ‪Popeyes Louisiana Kitchen - ‬12 min walk
  • ‪RIVERSIDE Cafe & Lounge - ‬9 min walk
  • ‪Cambalache - ‬12 min walk
  • ‪El Racó D'en Josep - ‬12 min walk
  • ‪Pitaya Thaï Street Food - ‬8 min walk

About this property

Casa Serras Andorra

Casa Serras Andorra offers 62 accommodations with minibars and safes. Beds feature down comforters. 60-inch Smart televisions come with digital channels. Bathrooms include slippers, complimentary toiletries, and hair dryers.

This Andorra la Vella hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include sports massages and massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Make yourself at home in one of the 62 guestrooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as a 24-hour health club and a sauna. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 8:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Andorra la Vella? This hotel has 861 square feet (80 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:30 AM.
Casa Serras Andorra has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Ski shuttle nearby
  • Onsite parking available only on request
  • Secured, covered self parking on site (EUR 25 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 25 for adults and EUR 15 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour health club
  • Bicycle repair station
  • Bicycle storage
  • Bicycle tours
  • Free children's club
  • Full-service spa
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • Children's games
  • Free children's club
  • Laundry facilities
  • Separate bedroom
  • Soundproofed rooms
  • Travel crib

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 861 square feet of conference space
  • Business center
  • Meeting room

Full-service spa

  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (43 inch wide door)
  • Hardwood flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 60-inch smart TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
All guests must show a valid passport. This is the only form of identification that is accepted at this property.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 60 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.14 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 15 for children
  • Covered self parking fee: EUR 25 per night
  • Pet fee: EUR 60 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking and high chair
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Guests under 16 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Carlton Plaza
Carlton Plaza Hotel
Hotel Eurostars Andorra Centre La Vella
Eurostars Andorra Centre Hotel Andorra la Vella
Eurostars Andorra Centre Hotel
Eurostars Andorra Centre Andorra la Vella
Eurostars Andorra Centre
Hotel Eurostars Andorra Centre Andorra La Vella
Eurostars Andorra Hotel Andorra la Vella
Eurostars Andorra Hotel
Eurostars Andorra Andorra la Vella
Eurostars Andorra Hotel
Eurostars Andorra Andorra la Vella
Eurostars Andorra Hotel Andorra la Vella

Casa Serras Andorra Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 9 out of 12 reviews
Rating 8 - Good. 1 out of 12 reviews
Rating 6 - Okay. 1 out of 12 reviews
Rating 4 - Poor. 0 out of 12 reviews
Rating 2 - Terrible. 1 out of 12 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, amenities
Excelente
Stayed 2 nights in Feb 2026
Verified review

2/10 Terrible

HECTOR

Liked: Cleanliness, amenities, property conditions & facilities
No air condition in the room only calefacytion. Spoke with from desk they told me a story how the goverment did not permit the cold A/C during winter. But in the hotels common areas like hallways, lobby and restaurants the cold A/C was working. Room was burning we turn off the heat and oppen the windows two day without sleep because the noice in the street. No solution provided like a fan. Go to this hotel in the summer if you want A/C
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Joaquina

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buena estancia y el personal muy agradable.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Jordi

Liked: Cleanliness
Es muy justo
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Matías

Liked: Cleanliness, staff & service, amenities
Situación inmejorable y el personal muy amable y detallista. Al hotel le falta un poco de rodaje, solo llevan un mes abiertos. Recomendable
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Ramses

Stayed 1 night in Mar 2026