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Hotel Bergidyll - Riders Haven

2.0 star property

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Photo gallery for Hotel Bergidyll - Riders Haven

Restaurant
Living area
Interior
Exterior
Free WiFi, bed sheets

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Bar
  • Housekeeping
$169
$162 nightly
$169 total
Total with taxes and fees
Apr 27 - Apr 28

Explore the area

View in a map
39 Gotthardstrasse, Andermatt, UR, 6490
  • Place, Gütsch
    ‪1 min walk‬
  • Place, Basecamp Andermatt
    ‪6 min walk‬
  • Place, Gemsstock Cable Car
    ‪6 min walk‬

Room options

View all photos for Basic Single Room

Basic Single Room | Free WiFi, bed sheets

Basic Single Room

7.4 out of 10
Good
(6 reviews)
  • Mountain view
  • 118 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room with shared Bathroom

Double Room with shared Bathroom | Free WiFi, bed sheets

Double Room with shared Bathroom

9.6 out of 10
Exceptional
(5 reviews)
  • Mountain view
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room | Free WiFi, bed sheets

Standard Double Room

8.6 out of 10
Excellent
(12 reviews)
  • Mountain view
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Grosses Doppelzimmer (Large Double room)

Grosses Doppelzimmer (Large Double room) | Free WiFi, bed sheets

Grosses Doppelzimmer (Large Double room)

9.4 out of 10
Exceptional
(6 reviews)
  • Mountain view
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Familienzimmer

Familienzimmer | Free WiFi, bed sheets

Familienzimmer

9.6 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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May 26 - May 27
Total with taxes and fees
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About the neighborhood

Andermatt

With a stay at Hotel Bergidyll - Riders Haven in Andermatt, you'll be near ski lifts, just a 1-minute walk from Gütsch and 5 minutes by foot from Basecamp Andermatt. .This ski hotel is 0.3 mi (0.5 km) from Passstraße Slope and 0.3 mi (0.5 km) from Talabfahrt Gurschen - Andermatt.

What's nearby

  • Gütsch - 1 min walk - 0.0 miles
  • Andermatt Museum - 5 min walk - 0.3 miles
  • Basecamp Andermatt - 6 min walk - 0.4 miles
  • Naetschen Ski Lift - 6 min walk - 0.4 miles
  • Gemsstock Cable Car - 6 min walk - 0.4 miles

Getting around

  • Andermatt Station - 4 min walk

Restaurants

  • ‪Spun Restaurant - ‬10 min walk
  • ‪Spycher - ‬3 min walk
  • ‪Restaurant Toutoune - ‬5 min walk
  • ‪The Restaurant at The Chedi - ‬2 min walk
  • ‪Restaurant Nätschen - ‬7 min drive

About this property

Hotel Bergidyll - Riders Haven

Hotel Bergidyll - Riders Haven offers 23 accommodations. This Andermatt hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Bathrooms include bathtubs or showers. Housekeeping is offered daily and change of towels can be requested.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 23 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms with bathtubs or showers are provided.
Take in the views from a terrace and make use of amenities such as ski storage and shopping on site.
At Hotel Bergidyll - Riders Haven, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge.
Featured amenities include express check-in, express check-out, and multilingual staff. Limited parking is available onsite.
Hotel Bergidyll - Riders Haven has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Onsite parking available only on request
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Cross-country skiing
  • Downhill skiing
  • Shopping
  • Ski storage
  • Snowboarding
  • Snowshoeing
  • TV in common areas

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 steps to reach entrance
  • No elevator
  • Well-lit path to entrance

More

  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Towels provided

More

  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email within 48 hours before arrival with check-in instructions and lockbox information; front desk staffed during limited hours
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Guests are recommended to download the property's MEWS mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

Pets allowed for an extra charge of CHF 20 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 2 stars.

Property is also known as

Hotel Bergidyll Riders Haven
Hotel Bergidyll - Riders Haven Self Check-In Hotel Hotel
Hotel Bergidyll - Riders Haven Self Check-In Hotel Andermatt

Hotel Bergidyll - Riders Haven Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 77 out of 175 reviews
Rating 8 - Good. 60 out of 175 reviews
Rating 6 - Okay. 28 out of 175 reviews
Rating 4 - Poor. 8 out of 175 reviews
Rating 2 - Terrible. 2 out of 175 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Stephen

Stayed 1 night in Jan 2026

10/10 Excellent

Rachael

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was so kind and helpful! The breakfast spread was perfect for a quick bite before hitting the slopes. The location was a quick walk to the Andermatt gondola. We would definitely stay again.
Stayed 4 nights in Dec 2025

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, amenities
Food was amazing, staff was so kind and welcoming. Will absolutely stay here again!
Stayed 4 nights in Dec 2025

10/10 Excellent

Candice

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Easy check in/out, clean rooms, great breakfasts, lovely decor.
Stayed 3 nights in Nov 2025

10/10 Excellent

Clay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, beautiful views, charming town. Short walk from train station.
Stayed 1 night in Nov 2025

6/10 Okay

Anne

Liked: Cleanliness
Disliked: Staff & service
No elevator and we were up 3 flights of stairs with suitcases. No TV. Room was clean, but carpet pretty dingy. Shower was inside bathtub and hard to get in for older folks like us.
Stayed 1 night in Oct 2025

6/10 Okay

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Was made to feel welcome with smiles. Room nice and clean. And bar staff really nice. Cheers guys
Stayed 4 nights in Sep 2025

10/10 Excellent

Duncan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
i understand the concept of codes and free entry but i do miss a reception and a chance to talk and interact with someone as i arrive
Stayed 1 night in Sep 2025

8/10 Good

Adrian

Liked: Cleanliness, staff & service, amenities
Excellent location, good size room, helpful staff
Stayed 1 night in Jul 2025

10/10 Excellent

kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Margaret

Liked: Cleanliness
Disliked: Staff & service
There is no hotel staff, only the bartender and wait staff of the restaurant. We never received unique door codes to access our rooms. The restaurant and bar pipe in aggressively terrible covers of popular songs 24/7. Worst hotel breakfast in a month in Europe! Only place I was asked for a tip in that same month.
Stayed 2 nights in Jul 2025

8/10 Good

MARY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

swati

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Execellent
Stayed 2 nights in Jul 2025

10/10 Excellent

Wesley

Stayed 2 nights in Jun 2025

6/10 Okay

Peter

Liked: Cleanliness
Disliked: Amenities
Plusses close to railway station and Co op Breakfast ok though self serve coffee machine needed Minusses no human reception so you need data on your phone to get in with key code No lift, no air con, no kettle Bathroom -Across the hall Noisy as everyone goes past room to go upstairs or down (room12) Restaurant wasn't open Expensive
Stayed 3 nights in Jun 2025

8/10 Good

Emma

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

4/10 Poor

Ambar

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The location is fantastic, and the room size is decent, but there is no staff member to help check in, no elevators to help move luggage, no coffee or hot pot in the room. Would not recommend this hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

PJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
Stayed 1 night in Jun 2025

8/10 Good

Kalya

Traveled with family
Liked: Cleanliness, property conditions & facilities
Location is very good. Close to mountains, so it is good for hiker. 15 minutes walk to Devil's bridge and Schollenen Gorge. The hotel is 5 minute walk to Andermatt railway station. There are 2 supermarkets near the hotel: Coop and Avec. The room is clean and enough for 3-4 people. From our room we can view the snowy mountain. The heater of the room is strong. The check-in is online check-in. At main entrance, you need to enter the 6 digit access code + room number and rotate clockwise the cylinder tube under the keypad. Access code and room number given by the hotel. Example 123456+001 for open main entrance and 123456 for open the bedroom.
Stayed 2 nights in May 2025

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location and clean tidy and very comfortable rooms. Nothing to complain about at all - really good value.
Stayed 1 night in May 2025

10/10 Excellent

RONALD

Traveled with family
Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in May 2025

6/10 Okay

Rosemary

Liked: Cleanliness
Disliked: Staff & service
Advertising said it came with breakfast but was informed on our morning departure that it did not apply during shoulder season.
Stayed 1 night in May 2025

8/10 Good

Alexandra

Stayed 1 night in May 2025

6/10 Okay

Sean

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in May 2025