Good service, pool and hot tub needed filling and cleaning. Room was a bit dirty, walls, floors, coffee was missing and decaf ones had stuff on them. Tub needed a touchup. I actually really like this hotel, and I would stay there again. What I think is that nobody had been in that room for a long time. So at first glance, it did look clean. We got a good deal on the suite which was very nice and comfortable. You could faintly hear snow plows but was overall very peaceful. We would for sure stay here again. If it wasn't for the abnormal cleanliness, I would definitely give five stars. It will also be nice when they do a little bit of upgrading as it does seem a little bit old and dated.