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Fairmont Amman

5.0 star property

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Photo gallery for Fairmont Amman

Premium bedding, down comforters, minibar, in-room safe
Front of property - evening/night
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Fairmont, Penthouse, 1 Double Bed | Premium bedding, down comforters, minibar, in-room safe

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
$263
$228 nightly
$263 total
Total with taxes and fees
Feb 19 - Feb 20

Explore the area

View in a map
6 Beirut St - Fifth Circle, Amman, 11183
  • Place, Embassy of Bulgaria
    ‪10 min walk‬
  • Place, Abdoun Bridge
    ‪19 min walk‬
  • Place, Embassy of the United States
    ‪2 min drive‬
  • Airport, Amman (AMM-Queen Alia Intl.)
    ‪36 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

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Deluxe Room, 2 Queen Beds, Non Smoking

  • 484 sq ft
  • City view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Smoking

43-inch LED TV with satellite channels, TV

Suite, 1 Bedroom, Smoking

  • 1130 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

43-inch LED TV with satellite channels, TV

Suite, 1 Bedroom, Non Smoking

  • 1130 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Amman Suite

Royal Amman Suite | Premium bedding, down comforters, minibar, in-room safe

Royal Amman Suite

  • 2476 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 2 Queen Beds, Smoking

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Deluxe Room, 2 Queen Beds, Smoking

  • 484 sq ft
  • City view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Smoking

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 484 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, Smoking

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Executive Suite, Smoking

  • 1238 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, Non Smoking

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Executive Suite, Non Smoking

  • 1238 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Fairmont, Room, 2 Queen Beds, Non Smoking

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Fairmont, Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 484 sq ft
  • City view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Fairmont, Room, 2 Queen Beds, Smoking

Premium bedding, down comforters, minibar, in-room safe

Fairmont, Room, 2 Queen Beds, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 484 sq ft
  • City view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Fairmont Gold, Room, 2 Queen Beds, Smoking

Premium bedding, down comforters, minibar, in-room safe

Fairmont Gold, Room, 2 Queen Beds, Smoking

  • 484 sq ft
  • City view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Fairmont Gold, Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, minibar, in-room safe

Fairmont Gold, Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 484 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont Gold, Room, 1 King Bed, Smoking

Premium bedding, down comforters, minibar, in-room safe

Fairmont Gold, Room, 1 King Bed, Smoking

  • 484 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont, Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, minibar, in-room safe

Fairmont, Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(5 reviews)
  • 484 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont, Room, 1 King Bed, Smoking

Premium bedding, down comforters, minibar, in-room safe

Fairmont, Room, 1 King Bed, Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 484 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont, Penthouse, 1 Double Bed

Fairmont, Penthouse, 1 Double Bed | Premium bedding, down comforters, minibar, in-room safe

Fairmont, Penthouse, 1 Double Bed

  • 3283 sq ft
  • 1 bedroom
  • City view
  • Sleeps 6
  • 1 Double Bed

View all photos for Presidential Suite (Signature)

Presidential Suite (Signature) | Premium bedding, down comforters, minibar, in-room safe

Presidential Suite (Signature)

  • 1615 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 484 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont Gold, Room, 2 Queen Beds, Non Smoking

Premium bedding, down comforters, minibar, in-room safe

Fairmont Gold, Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 484 sq ft
  • City view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Apartment, 1 Bedroom (Serviced)

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Apartment, 1 Bedroom (Serviced)

  • 1076 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedroom Serviced Apt. NS

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Two Bedroom Serviced Apt. NS

  • 1561 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Fairmont King NS Accessible

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Fairmont King NS Accessible

  • 484 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Fairmont King Smoking Accessible

Premium bedding, down comforters, minibar, in-room safe

Fairmont King Smoking Accessible

  • 484 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite (Family)

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Luxury Suite (Family)

  • 1776 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Royal Apartment (Residence)

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Royal Apartment (Residence)

  • 2691 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About the neighborhood

Amman

With a stay at Fairmont Amman in Amman (Zahran), you'll be within a 5-minute drive of Salah El-Din Park and The Prime Ministry. .This family-friendly hotel is 1.2 mi (1.9 km) from Abdoun Bridge and 1.6 mi (2.5 km) from Embassy of the United States.

What's nearby

  • Embassy of Thailand - 7 min walk - 0.4 miles
  • Embassy of Bangladesh - 7 min walk - 0.4 miles
  • Embassy of Bulgaria - 10 min walk - 0.6 miles
  • Abdoun Bridge - 19 min walk - 1.0 mile
  • Embassy of the United States - 2 min drive - 1.4 miles

Getting around

  • Queen Alia Intl. Airport (AMM) - 42 min drive

Restaurants

  • ‪Roberto’s - ‬3 min walk
  • ‪Nur - ‬1 min walk
  • ‪Zenith - ‬5 min walk
  • ‪مطعم عمّان الكبرى - ‬8 min walk
  • ‪Nasim - ‬1 min walk

About this property

Fairmont Amman

Luxury hotel with 7 restaurants and a full-service spa
Fairmont Amman offers 316 accommodations with minibars and espresso makers. Each accommodation is individually decorated. Beds feature down comforters and premium bedding. A pillow menu is available. 43-inch LED televisions come with premium satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary newspapers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Fairmont Spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room, and Turkish bath/hammam. The spa is open daily.
Make yourself at home in one of the 316 individually decorated guestrooms, featuring minibars and espresso makers. Your bed comes with down comforters and premium bedding. Wired and wireless internet access is complimentary, while 43-inch LED televisions with satellite programming provide entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and rainfall showerheads.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, a sauna, and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy local and international cuisine at Salt Steakhouse, one of the hotel's 7 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 11:00 AM for a fee. Children aged 6 and younger eat free breakfast.
Featured amenities include complimentary wired internet access, a 24-hour business center, and limo/town car service. Planning an event in Amman? This hotel has 43056 square feet (4000 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Children aged 6 and younger eat free breakfast.
Salt Steakhouse - Overlooking the garden, this restaurant specializes in local and international cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required.
Nur Lebanese - This restaurant specializes in Middle Eastern cuisine and serves breakfast and dinner. A children's menu is available. Reservations are required. Open daily.
Caprice Groovy Room - Overlooking the garden, this bar specializes in international cuisine and serves dinner and light fare. Happy hour is offered. Reservations are required. Open daily.
Tsuki Asian - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.
Nasim Rooftop Lounge - This poolside rooftop bar specializes in local and international cuisine and serves dinner and light fare. Happy hour is offered. Reservations are required. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free secured valet parking on site
  • Limited onsite valet parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: JOD 20 for adults and JOD 10 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 7 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Caprice Groovy Room
  • Nasim Rooftop Lounge
  • Nur Lebanese
  • Salt Steakhouse
  • Tsuki Asian

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Designer stores
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Health club
  • Library
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Seasonal outdoor pool
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 43,056 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 6 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Mud bath
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 16 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2017
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 43-inch LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • In-room dining only
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from January 1 2026 to March 31 2026 (dates subject to change):
  • One of the bars/lounges
The following facilities are closed seasonally each year. They will be closed from November 1 to May 1:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of JOD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 15 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 6 and younger eat free breakfast
Rollaway/extra beds are available for JOD 35.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: JOD 100.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JOD 20 for adults and JOD 10 for children
  • Airport shuttle fee: JOD 100 per vehicle (roundtrip, maximum occupancy 4)
  • Pet fee: JOD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • An in-room safe is available for an additional fee
  • Rollaway bed fee: JOD 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The seasonal pool will be open from May to October
Pool access available from 8:00 AM to 7 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Set meals are served in guestrooms only (no menus or public dining)
Parking height restrictions apply

Property is also known as

Fairmont Amman Hotel
Fairmont Amman Hotel
Fairmont Amman Amman
Fairmont Amman Hotel Amman

Fairmont Amman Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 275 out of 341 reviews
Rating 8 - Good. 41 out of 341 reviews
Rating 6 - Okay. 13 out of 341 reviews
Rating 4 - Poor. 5 out of 341 reviews
Rating 2 - Terrible. 7 out of 341 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

6/10 Okay

Suhair Al

Stayed 5 nights in Sep 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in Sep 2025

10/10 Excellent

Rajai

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommend this hotel to all visitors! Awesome stay !!!
Stayed 2 nights in Sep 2025

10/10 Excellent

Motasem

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience, I would definitely recommend it and stay there again!
Stayed 6 nights in Jul 2025

10/10 Excellent

Amer, Hanover

Stayed 2 nights in Jul 2025

10/10 Excellent

Hisham Yousef

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
So clean, Resturant choice is perfect, Noor manger is vey helpful and make you day so pleasurable. Crystal coffee shop is great although would appreciate if they can open early. Front disk employees need to be more warm and welcoming, nothing against any one they know thier Jop but lacks warmth and smile, the only one how smiles is Yahya. Room service is good, needs to have a concestancy in cleaning the room, one day no hand towels the nest is with, but over all is good and clean. Coming back on August to stay for a month. Thank you for your hospitality.
Stayed 10 nights in Jun 2025

2/10 Terrible

Rana

Stayed 2 nights in Jul 2025

10/10 Excellent

Mwafaq A

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Descent clean
Stayed 4 nights in May 2025

10/10 Excellent

Araceli

Stayed 4 nights in May 2025

6/10 Okay

Stephan

Stayed 2 nights in Apr 2025

10/10 Excellent

Munir

Stayed 1 night in May 2025

8/10 Good

Michael

Liked: Amenities
Late for bag transfer
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Great
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Sinan, Mississauga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was in a great condition and clean
Stayed 4 nights in Feb 2025

10/10 Excellent

Belal

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very nice stay .. for sure it will be my first option at Amman always ..
Stayed 3 nights in Feb 2025

10/10 Excellent

Mazen

Stayed 1 night in Jan 2025

8/10 Good

Amer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I rather the rooms not smoking but it's normal here
Stayed 1 night in Jan 2025

4/10 Poor

Musab

Business traveler
Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

Zafir

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Fairmont. Everything was amazing especially the Front Office manager Rakan Alnjadat was extremely helpful and hospitable. We loved his professionalism and will definitely visit again.
Stayed 1 night in Jan 2025

10/10 Excellent

Adiba

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, very clean . Accommodating staff.
Stayed 1 night in Dec 2024

10/10 Excellent

Marianny

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, the staff in all the areas. Especially Mohammed at the Crystal Lobby Lounge, Muath at the restaurant took care of me and my mom for the new years dinner and he was exceptional. The spa was amazing too.
Stayed 6 nights in Dec 2024

2/10 Terrible

Omar

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Very terrible Hashem at the reception was super RUDE The rooms are outdated and the toilet is terrible Staff didn’t attend my concerns!! Terrible parking; long waiting time! I have been a loyal customer to Fairmont for many years but unfortunately this will change forever… I think they are very busy to listen to the concerns and they careless!! I had to check out and go to another hotel.
Stayed 7 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Mahmoud

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2024