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Kawilal Hotel

Property class: 3.5

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Photo gallery for Kawilal Hotel

A stone-walled corridor with a staircase leading to a building entrance.
A resort with a central pool, outdoor seating, and lush greenery.
A modern building with large glass windows and a geometric design.
A spacious dining area with multiple wooden tables and chairs, large windows, and ceiling fans.
A hotel room with two beds, a television, a desk with a lamp, and a view of trees through large windows.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Free WiFi
  • Business services
The current price is $165
$135 nightly
$165 total
Total with taxes and fees
Nov 15 - Nov 16

Explore the area

View in a map
Avenida Puente de la Gloria, Riveras del Río Michatoya, Amatitlan, Guatemala, 1063
  • Place, Teleférico
    ‪18 min drive‬
  • Place, Mundo Petapa
    ‪20 min drive‬
  • Place, Universidad del San Carlos de Guatemala
    ‪22 min drive‬
  • Airport, Guatemala City (GUA-La Aurora Intl.)
    ‪28 min drive‬

Room options

View all photos for Double Room

A bedroom with a bed, a chair, a dresser, a stone wall, and a ceiling fan.

Double Room

10.0 out of 10
Exceptional
(3 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

A hotel room with two beds, a television, a desk with a lamp, and a view of trees through large windows.

Superior Double Room

9.4 out of 10
Exceptional
(9 reviews)
  • 430 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds

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About the neighborhood

Amatitlan

When you stay at Kawilal Hotel in Amatitlan, you'll be within a 10-minute drive of Teleférico and Teleferico de Amatitlan. .This spa hotel is 17.8 mi (28.7 km) from Paseo Cayala and 14.2 mi (22.8 km) from La Aurora Zoo.

What's nearby

  • Teleférico - 18 min drive - 5.7 miles
  • Mundo Petapa - 20 min drive - 12.6 miles
  • Universidad del San Carlos de Guatemala - 22 min drive - 13.5 miles
  • Teleferico de Amatitlan - 23 min drive - 7.7 miles
  • La Aurora Zoo - 25 min drive - 15.7 miles

Getting around

  • La Aurora Intl. Airport (GUA) - 53 min drive

Restaurants

  • ‪Taco Bell - ‬10 min drive
  • ‪Café Barista - ‬8 min drive
  • ‪Mcdonald's - ‬4 min drive
  • ‪McDonald's - ‬8 min drive
  • ‪McDonald's - ‬19 min walk

About this property

Kawilal Hotel

Kawilal Hotel offers 18 accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to balconies. Beds feature premium bedding. Plasma televisions come with cable channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

This Amatitlan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is open daily. There are 4 hot springs on site.
Make yourself at home in one of the 18 guestrooms featuring minibars and plasma televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, an indoor pool, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy Fusion cuisine at Las Mengalas, a restaurant where you can take in the garden view, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary cooked-to-order breakfast is served daily from 7:00 AM to 11 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is available for a surcharge.
A complimentary cooked-to-order breakfast is served each morning between 7:00 AM and 11 AM.
Las Mengalas - Overlooking the pool and garden, this restaurant specializes in Fusion cuisine and serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Las Mengalas

Things to do

  • 4 hot springs
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers

Full-service spa

  • 4 hot springs
  • Body scrubs
  • Facials
  • Hot springs water temperature - 106 ºF
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Kawilal
Kawilal
Kawilal Amatitlan
Kawilal Hotel
Kawilal Hotel Amatitlan
Kawilal Hotel Hotel
Kawilal Hotel Amatitlan
Kawilal Hotel Hotel Amatitlan

Kawilal Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 96 out of 151 reviews
Rating 8 - Good. 38 out of 151 reviews
Rating 6 - Okay. 8 out of 151 reviews
Rating 4 - Poor. 2 out of 151 reviews
Rating 2 - Terrible. 7 out of 151 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to spend some family vacations. Good staff, really good breakfast option. The food (lunch and dinner) a little bit expensive.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
It was confortable but there was not an air conditioner and the day was a little bit hot ...I went for rest and in the morning there was a lot of noise from the street and I can hear everything...I will go back but just for the spa...the spa was incredible a 10/10
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing SPA, great service. Sauna and pools with different temperatures are so relaxing
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The property is absolutely gorgeous and the staff is wonderful. On site restaurant is small but a decent amount to select from to eat. Rooms are clean and comfortable.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities
The spa services, breakfast is too slow and on weekends is too many kids
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in a very noisy location
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very satisfactory and looking forward to coming back.. excellent treatment.
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great!
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would not have been able to afford staying at a place like this in the US or Europe. Just amazing amenities and attention to detail all around
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa and nature all in one
Stayed 1 night in Aug 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Good people, good service
Stayed 2 nights in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful pool and spa with thermal water! Only hotel guests are allowed to have use of the installations. The massage was amazing! I would love to go back
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Keep up the good work.
Stayed 2 nights in Mar 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We liked that it was clean and very friendly staff. We didn’t like the noise, not noise resistance room and the worst no AC!! It was hot and humid inside!
Stayed 8 nights in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
I was checked in 3 o'clock, but I was less prepared and I was able to get into the room at 3:15.
Stayed 1 night in Oct 2022
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We were disappointed with our stay and left early, forfeiting our second night because the noise was unbearable. The property photos are extremely misleading. Balconies appear to face a peaceful forest, but actually overlook a busy highway with constant traffic, loud mufflers, honking, barking dogs, and roosters crowing at all hours. We booked expecting a quiet, "spa-like" environment based on the listing, but relaxation or sleep was impossible. Furthermore, pre-trip communication was frustrating. The property ignored Expedia messages, forcing expensive international phone calls as they lack a WhatsApp contact. They also advertise thermal pools, but neglect to mention that locals can use the facilities. On a Tuesday, the pools were so overcrowded I couldn't find a chair. One of the pools were closed, and the remaining ones required an extra fee. Worse was the loud music played. This place could not be further from relaxing. The only enjoyable part of the stay was the steam rooms. While staff aren't responsible for outside noise, the listing must honestly reflect the setting. Management showed little concern for our issues.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service staff from the restaurant, as well as the st Teresita staff was amazing except for the reception at the hotel and the scheduling staff, Vanessa did a horrible job to make my service schedule and made everyone in the property to remake the schedule and had to stay on a longer hours to accommodate me and my mother so we could have the services as should. Also please make sure to have it offer a different menus of prices for Third party vendors such as booking with Expedia so there are no misunderstanding or False advertising and overcharges at the counter as it happen to me so the client can have a better way to organize and have the correct budget without surprises! Thank you
Stayed 2 nights in Aug 2024
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
I’ve visited this hotel about five times with my family, and it has always been one of our favorites. It was my top choice because it offered peace, relaxation, and wonderful memories. But this time, I noticed some changes that made the experience less enjoyable. 1.The room didn’t meet the usual standards. The shower had very weak water pressure, and the safety box wasn’t working. I asked the lobby to open it, but no one followed up. The sink wasn't draining properly, but that was fixed the same day. 2.The jacuzzi wasn’t warm in the mornings like before, and I had to ask for adjustment every day. The chlorine smell was noticeably stronger, and the jacuzzi didn’t seem clean early in the morning. 3. Restaurant: The food was great, but service was very slow. One morning I waited over 30 minutes by the pool for someone to take my order and had to go to the restaurant to ask. I also had to follow up several times for basic requests. One night, I wanted to order a glass of wine, but they said they only had one glass left. When I asked if I could order a bottle instead, they said yes, which felt odd. I also saw another guest upset after being told there was no more wine, only to watch a staff member carry two glasses out for room service. The hotel still has charm and privacy, so I’ll likely return. But if service doesn’t improve, I may reconsider. It seems staff was reduced, which affected quality. I hope they address this and return to the high standards I’ve enjoyed in the past
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El desayuno es muy bueno. Contar con piscinas de diferentes temperaturas es genial, especialmente con niños pequeños.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stannade bara 1 dag och hann inte bada så mycket. Poolerna var varma och charmiga.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Las habitaciones son muy buenas, el desayuno estuvo muy bueno, las camas agradables, la atención del personal es muy buena. Solo se tiene que tomar en consideración el ruido de la calle en las habitaciones, es significativo especialmente durante el día.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El lugar es espectacular con aguas termales por todos lados, nos encantó y cuenta con un área exclusiva para niños, la habitación es amplia, cómoda y relajante. Puntos de mejora: notamos presencia de humedad en la habitación y la refrigeradora no funcionaba. Por otro lado, los precios del restaurante son bastante elevados y la calidad de la comida no justifica el precio.
Stayed 1 night in Jun 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities, room comfort
Fue una experiencia malísima, habitación lleno de zancudos. cama también todo húmedo. Nos decimimos salir 8pm
Stayed 1 night in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente lugar para relajarse

Un bonito lugar para relajarse. Buena comida y servicios de spa
Stayed 1 night in Nov 2022