2/10 Terrible
Brandy
Traveled with family
Oct 12, 2025
Horrible experience! I had a reservation paid in full, arrived to check in and they had no reservation in my name, I had printed my confirmation so I gave it to them and they made a copy. They informed me that they had an update in their system and it has given them problems, I was not the only one there having the same issue. The manager informed me that they had no rooms but they were trying to call other hotels, well after waiting over a hour we booked a new hotel room which cost us an extra $200.00. Ok fine it is what it is but the manager told me I would get a refund not to worry !!!! Well I have been denied a refund even through I have all my paper work !! Beware of this hotel !! They are scamming people !!! Make it right and give the people you wronged their money back !!!!!
Brandy
Stayed 1 night in Oct 2025




















