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Grand Hôtel & Spa NUXE Serre Chevalier

Property class: 4

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Photo gallery for Grand Hôtel & Spa NUXE Serre Chevalier

A modern indoor swimming pool with wooden loungers and a stone-tiled floor.
Creator video
A spiral staircase with a wooden finish and metal railings, leading to an upper level.
A modern living room with large windows, a round coffee table, and several upholstered chairs.
A dining table with plates, glasses, and a napkin, set against a snowy landscape with trees.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi

Explore the area

View in a map
Place du Téléphérique, Chantemerle, Saint-Chaffrey, Hautes Alpes, 5330
  • Place, Chantemerle Serre Chevalier Ski Resort
    ‪1 min walk‬
  • Place, Serre Chevalier Villeneuve
    ‪2 min walk‬
  • Place, Ratier Gondola
    ‪2 min walk‬

Room options

View all photos for Standard Room

A hotel room with a wooden headboard, a large bed with two pillows, a bedside table with a lamp, and a folded towel on the bed.

Standard Room

7.2 out of 10
Good
(5 reviews)
  • 140 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Superior Room

A neatly made bed with a wooden headboard, a black floor lamp, and a view of a balcony with a wooden railing.

Superior Room

9.0 out of 10
Wonderful
(2 reviews)
  • Valley view
  • 183 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Deluxe Room, Balcony, Mountain View

A modern hotel room with a large bed, wooden headboard, and a view of a snowy landscape through a sliding door.

Deluxe Room, Balcony, Mountain View

8.6 out of 10
Excellent
(4 reviews)
  • Mountain view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite (Suite Club)

A bedroom with a large bed, wooden headboard, bedside lamp, and a small table with a telephone.

Suite (Suite Club)

  • 753 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 1 Twin Bunk Bed and 2 Twin Beds

View all photos for Family Suite

A modern bedroom with a wooden headboard, a large bed with a grey quilt, two bedside lamps, and a radiator.

Family Suite

  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

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About the neighborhood

Chantemerle

When you stay at Grand Hôtel & Spa NUXE Serre Chevalier in Saint-Chaffrey, you'll be near ski lifts, just steps from Chantemerle Serre Chevalier Ski Resort and Serre Chevalier Villeneuve. .This family-friendly hotel is 14.3 mi (22.9 km) from Montgenevre Ski Resort and 0.1 mi (0.1 km) from Ourson.

What's nearby

  • Chantemerle Serre Chevalier Ski Resort - 1 min walk - 0.0 miles
  • Serre Chevalier Villeneuve - 2 min walk - 0.1 miles
  • Ratier Gondola - 2 min walk - 0.1 miles
  • Le Bletonet Ski Lift - 2 min walk - 0.1 miles
  • Buissonniere Ski School - 2 min drive - 1.1 miles

Getting around

  • Briancon Prelles Station - 13 min drive
  • Grenoble (GNB-Grenoble - Isere) - 159 min drive

Restaurants

  • ‪Pizza Mozza - ‬3 min walk
  • ‪La Grotte - ‬8 min drive
  • ‪Bianca - ‬2 min walk
  • ‪L'aravet - ‬20 min drive
  • ‪Le Bercail - ‬20 min drive

About this property

Grand Hôtel & Spa NUXE Serre Chevalier

Grand Hôtel & Spa NUXE Serre Chevalier offers 64 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 40-inch flat-screen televisions come with digital channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Saint-Chaffrey hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include ski-in/ski-out access and an indoor pool.

Guests under 16 years old are not allowed in the hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Nuxe has 4 treatment rooms including rooms for couples. Services include massages and facials. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.
Stay in one of 64 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages and facials. You're sure to appreciate the convenience of ski-in/ski-out access at this hotel, which also features an indoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Enjoy French cuisine at Les Planches, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 10 AM for a fee.
Featured amenities include a computer station, express check-in, and complimentary newspapers in the lobby. Planning an event in Saint-Chaffrey? This hotel has 646 square feet (60 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10 AM.
Les Planches - This fine-dining restaurant specializes in French cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
L'Annexe - This poolside brasserie specializes in French cuisine and serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (EUR 25 per day)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 25 for adults and EUR 15 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • L'Annexe
  • Les Planches

Things to do

  • Arcade/game room
  • Cross-country skiing
  • Downhill skiing
  • Foosball table
  • Full-service spa
  • Indoor pool
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snowboarding
  • TV in common areas

Family friendly

  • Arcade/game room
  • Baby toys
  • Children's games
  • Children's toys
  • High chair
  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 646 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1955
  • Fireplace in lobby
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk, private entrance

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50 per night

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.86 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 15 for children
  • Covered self parking fee: EUR 25 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the hot tub

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Grand de Serre Chevalier
Grand Hotel Serre Chevalier
Grand Serre Chevalier
Clubhotel Le Grand Aigle - Serre Chevalier Hotel Serre-Chevalier
& Spa Nuxe Serre Chevalier
Grand Hotel de Serre Chevalier
Grand Hôtel & Spa NUXE Serre Chevalier Hotel
Grand Hôtel & Spa NUXE Serre Chevalier Saint-Chaffrey
Grand Hôtel & Spa NUXE Serre Chevalier Hotel Saint-Chaffrey

Grand Hôtel & Spa NUXE Serre Chevalier Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 88 out of 142 reviews
Rating 8 - Good. 37 out of 142 reviews
Rating 6 - Okay. 14 out of 142 reviews
Rating 4 - Poor. 1 out of 142 reviews
Rating 2 - Terrible. 2 out of 142 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing lcoation very close to the lift. Staff were great and breakfast was lovely.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was really great. The breakfast buffet provides a wide variety of options and includes many local items like smoked trout and locally made jams and honey. I enjoyed them very much.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Please note the rooms are nice but very small, they have small balconies which were very nice in the summer. Restaurant was also quite nice, however only serves until 21:30 so check your arrival time. Lots of good places to eat in the small town
Stayed 1 night in Jul 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
We expected more from an 4 star hotel than this- beds were too short- plastic covers on the beds made it extremely moist and uncomfortable to sleep. And in general the rooms needs an upgrade- barhrooms were nice
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bien et très classe, je recommande
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bel endroit et bien accueilli !
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities
Chambre beaucoup trop petit et peinture à refaire
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Personnel, infrastructures, restauration, chambre, tout était parfait.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
La chambre était impeccable et le personnel très agréable
Stayed 7 nights in Jan 2026
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Amenities
Séjour mitigé dans cet hôtel 4 étoiles. La chambre était propre et l’accueil professionnel, mais cela ne suffit pas à compenser les nombreux dysfonctionnements. Après le dîner, nous avons dû patienter près d’une heure à l’extérieur de notre chambre, celle-ci étant inaccessible en raison d’un boîtier d’accès défectueux. Nos valises étaient à l’intérieur, donc inaccessibles. Le technicien a reconnu ne pas maîtriser le système. En attendant, il nous a été proposé d’aller au bar où nous avons consommé une tisane offerte. Aucun autre dédommagement, ce qui est regrettable pour un établissement de ce standing. Le spa, pourtant réservé, ne permet aucune détente : absence de surveillance, adolescents bruyants sautant dans la piscine, adultes parlant fort… L’expérience attendue n’était pas au rendez-vous. Le dîner a également été décevant : plats oubliés, service désorganisé, et proposition de vin sans information préalable sur les tarifs. Dans l’ensemble, pour un 4 étoiles, la prestation est très moyenne et ne correspond pas aux attentes.
Stayed 2 nights in Jan 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel très bien situé mais la motivation du personnel et le service n’est est pas au niveau du nombre d’étoiles !
Stayed 6 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super hotel

Super séjour dans cet hôtel totalement rénové Équipe très sympathique
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Amenities
....
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Liked: Staff & service

Séjour agréable et bel emplacement

L’accès 1h au spa inclus était top ! Par contre, la chambre ne me semble pas à la hauteur d’un 4*. L’oreiller est énorme et pas confortable. Le flacon de gel douche était vide. Globalement, l’hôtel est vieillissant et mériterait une rénovation. Par contre, le buffet du petit déjeuner était excellent. Que des produits frais et gâteaux maison.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bel hôtel à serre Chevalier

De retour d Italie, une très bonne étape à serre Chevalier Hotel avec piscine et beau spa
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Sejour convenable mais chambre sans placard une simple barre occupée par les peignoirs et petite exiguë d'ou valise sous le lit Un seul verre Personnel des chambres débordé La place est présente dans le grand excellent support pour des marques
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Merveilleux, personnel au top et petit déjeuner 😋

Très bel hôtel, le personnel au top, souriant et accueillant. Petit déjeuner buffet grandissime, que de produits frais et de gâteaux faits maison, un délice, merci à tous.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour incroybale

Séjour incroyable. Réservation faite avec mon mari pour un week-end détente. Tout était parfait. Nous avons réserver une chambre supérieur, avec petit déjeuner. Hôtel propre et calme. Beaucoup de restaurant bar et petit commerce à proximité, pas besoin de prendre le véhicule. SPA propre. Nous y retournerons sans hésiter. Merci beaucoup
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon sejour
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel au top

Très bon hôtel situé aux pieds des pistes, bon accueil, chambre agréable et petit déjeuner complet. Seul bémol le spa qui, malgré la réservation était accessible à trop de monde. Aucune surveillance, des ado irrespectueux et bruyants, pas de personnel pour mettre à dispo serviette ou peignoirs
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super

Très bel hôtel au pied des remontées mécaniques. Une belle chambre avec petit balcon, très calme, bien équipée. Le petit déjeuner est incroyable, nous nous sommes régalés, tout comme au restaurant l'Annexe avec une excellente raclette. Le spa est un gros plus très agréable. Petit plus la possibilité d'utiliser le vestiaire du spa pour se changer avant le départ. Merci pour ce beau séjour.
Stayed 2 nights in Mar 2025
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort

RAZOÁVEL

O HOTEL É RAZOÁVEL, MAS MUITO CARO PARA SER 4 ESTRELAS. MESMO EM ALTA TEMPORADA, INVERNO NA FRANÇA, O RESTAURANTE DO HOTEL TEM SERVIÇO BASTANTE PRECÁRIO. COM RELAÇÃO AO QUARTO, O TAMANHO É MINÚSCULO, MUITO PEQUENO, MESMO. O VASO É SEPARADO DO ESPAÇO PARA BANHO E É MUITO PEQUENO - UMA PESSOA GRANDE NÃO CONSEGUE USAR. A GRANDE VIRTUDE DO HOTEL É A LOCALIZAÇÃO. FICA EM FRENTE À ESTAÇÃO DE SKI. MUITO PRÁTICO. OUTRO PONTO POSITIVO É O ATENDIMENTO, OS FUNCIONÁRIOS SÃO MUITO PRESTATIVOS.
Stayed 4 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parfait

Parfait ! Une soirée privée avec DJ était organisée au bar de l’établissement On nous a très gentiment surclassé dans une autre aile pour ne pas être dérangé ! Service et personnel au top
Stayed 2 nights in Jan 2025
Verified review

6/10 Okay

Liked: Cleanliness

Bien placé mais des détails à travailler

L'hotel est tres bien placé mais de nombreux détails ne sont à la hauteur des 4 étoiles. Nous avions une chambre Deluxe, balcon, vue montagne. Les points positifs : - Très belle vue sur la montagne. - Le Spa est bien - Le restaurant Les Plances a un bon rapport qualité prix - Le staff est accueillant et sympathique - Les casiers à ski Les points négatifs : - Chambre très petite, salle de bain minuscule dans laquelle on ne tient pas à deux - Moquette très tachée - Chaises sur balcon rouillées - Perte de pression et d'eau chaude pendant notre douche - Au bar de l'hotel le serveur nous indique qu'ils ne servent plus de boisson chaude après 17h... pas très cosy - Nous rentrons du ski à 14h40, le ménage n'est pas fini nous devons attendre 10 minutes dans le couloir Au final, nous avons passé un bon séjour, mais plusieurs points doivent être améliorés pour obtenir un niveau de qualité cohérent par rapport au prix de la nuit. Nous attendrons cette mise à niveau avant de revenir.
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Parfait
Stayed 2 nights in Dec 2024