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The Plaza Hotel

4.0 star property

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Photo gallery for The Plaza Hotel

Reception
Terrace/patio
Restaurant
Front of property
Restaurant

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
  • Business services

Explore the area

View in a map
215/120 Kozhamkulov str./ K. Batyr str., Almaty
  • Place, St Nicholas Cathedral
    ‪12 min walk‬
  • Place, Almaty Central Stadium
    ‪19 min walk‬
  • Place, MEGA Park
    ‪3 min drive‬
  • Airport, Almaty (ALA-Almaty Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, individually furnished, desk

Standard Double Room

10.0 out of 10
Exceptional
(3 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, individually furnished, desk

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite

Luxury Suite | Living area | Plasma TV

Luxury Suite

  • 646 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | Minibar, in-room safe, individually furnished, desk

Standard Twin Room

  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room

Minibar, in-room safe, individually furnished, desk

Standard Twin Room

  • Sleeps 2

View all photos for Deluxe Room

Minibar, in-room safe, individually furnished, desk

Deluxe Room

  • Sleeps 2

View all photos for Standard King Room

Minibar, in-room safe, individually furnished, desk

Standard King Room

  • Sleeps 2

View all photos for Suite

Minibar, in-room safe, individually furnished, desk

Suite

  • Sleeps 3

Similar properties

Terrace/patio
Hotel Kazakhstan
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.1 out of 5, Very Good, 308 reviews
$110 nightly
The price is $127
Mar 10 - Mar 11
Total with taxes and fees
Hotel Kazakhstan

About the neighborhood

Almaty

Located in Almaty (Almaly District), The Plaza Hotel is within a 15-minute walk of St Nicholas Cathedral and Auezov Kazakh Drama Theatre. .This hotel is 1.2 mi (1.9 km) from Fantasy World Almaty and 1.6 mi (2.6 km) from Hippodrome.

What's nearby

  • St Nicholas Cathedral - 12 min walk - 0.7 miles
  • Almaty Central Stadium - 19 min walk - 1.0 mile
  • MEGA Park - 3 min drive - 1.7 miles
  • Zenkov Cathedral - 3 min drive - 1.9 miles
  • Almaty Opera House - 4 min drive - 1.9 miles

Getting around

  • Almaly - 10 min drive
  • Almaty Station - 15 min drive
  • Almaty (ALA-Almaty Intl.) - 36 min drive

Restaurants

  • ‪Basilic - ‬9 min walk
  • ‪Shafran - ‬8 min walk
  • ‪Baursak City кафе - ‬4 min walk
  • ‪Paulaner Bräuhaus Almaty - ‬4 min walk
  • ‪KFC - ‬9 min walk

About this property

The Plaza Hotel

The Plaza Hotel offers 60 air-conditioned accommodations with minibars and safes. These individually furnished accommodations include day beds. Plasma televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 60 individually furnished guestrooms, featuring minibars and plasma televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and a living plant wall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Almaty? This hotel has 1206 square feet (112 square meters) of space consisting of conference space and 2 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
The Plaza Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: KZT 5,000 for adults and KZT 5,000 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,206 square feet of conference space
  • 2 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Garden
  • On the riverwalk
  • Terrace

Accessibility

  • Elevator
  • Smooth flooring in public areas
  • Tile flooring in public areas

More

  • 6 floors
  • Banquet hall
  • Built in 2018
  • Double-glazed windows
  • Living plant wall
  • Locally-owned and organized tours and activities
  • Mosquito nets
  • Renovated entire property - May 2022
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Day bed

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for KZT 8500 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately KZT 5000 for adults and KZT 5000 for children
  • Airport shuttle fee: KZT 10000.00 per room (one-way)
  • Airport shuttle fee per child: KZT 10000.00 (one-way), (up to 14 years old)
  • Rollaway bed fee: KZT 8500 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

Property is also known as

Plaza Hotel Almaty
Plaza Almaty
The Plaza Hotel Hotel
The Plaza Hotel Almaty
The Plaza Hotel Hotel Almaty

The Plaza Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 20 out of 40 reviews
Rating 8 - Good. 14 out of 40 reviews
Rating 6 - Okay. 3 out of 40 reviews
Rating 4 - Poor. 2 out of 40 reviews
Rating 2 - Terrible. 1 out of 40 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Tomas

Stayed 1 night in Sep 2025

6/10 Okay

Mansoor M

Liked: Cleanliness, property conditions & facilities
I paid for upgraded room, they gave me the basic. When I asked the manager, she stated " hotel.com in their email, authorized a basic room and paid us accordingly." So you need to speak to hotel.com I was not happy:(
Stayed 1 night in Sep 2025

8/10 Good

Andrey

Stayed 2 nights in Sep 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Plaza Hotel is a decent place to stay in Almaty. The rooms are clean, well equipped and comfortable. The breakfast is good but not amazing but as it’s a buffet I’m sure there’s plenty there to satisfy everyone. It’s not the most central hotel but the area around is safe and the river makes orientating yourself in the city quite easy. Get Yandex Go the ex-Soviet equivalent of Uber and getting around costs next to nothing and is very quick and efficient. Would I stay here again? Absolutely! It’s a very good hotel.
Stayed 3 nights in Apr 2025

10/10 Excellent

Ivan

Stayed 2 nights in Jul 2024

10/10 Excellent

Isaak

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean place, very friendly people good food
Stayed 7 nights in Jul 2024

10/10 Excellent

Tatyana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big rooms, good breakfast.
Stayed 3 nights in Jun 2024

8/10 Good

Yana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Nov 2023

8/10 Good

Akshay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Mark

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great rooms, fabulous breakfast, good location. Friendly helpful staff.
Stayed 3 nights in May 2023

10/10 Excellent

Elizaveta

Business traveler, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
hotel is nice and clean. Service is fast.
Stayed 3 nights in Mar 2023

10/10 Excellent

Yekaterina

10/10 Excellent

Yekaterina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful service and clean & spacious rooms!! Highly recommend!!
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Very central and nice and quiet of an evening, will stay here again.
Stayed 9 nights in Oct 2019

8/10 Good

NZ, Singapore

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at Plaza Hotel. Staffs at the reception were very helpful and cheerful. We are very impressed by the work of the housekeeping team. They did a very good job in keeping our junior suite clean and tidy. The location is slightly off the main attraction but it has the most beautiful view of the mountains and the perfect sunrise. We highly recommend visitors to stay at Plaza Hotel. Thank you for having us in Almaty, Kazakhstan.
Stayed 7 nights in Sep 2019

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was one of the best hotel stays of my 2019, which includes a couple dozen places. I cannot comment on other hotels in Almaty, but you really cannot go wrong with this hotel. The breakfast, the rooms, and the members of the staff are all delightful.
Stayed 3 nights in May 2019

8/10 Good

Fs, USA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Property’ location is out of main area, but very quiet place.
Stayed 3 nights in Apr 2019

10/10 Excellent

Egor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel with a sauna.

Every time I travel to Kazakhstan I take this hotel. There is a free sauna, a great way of relaxing before the busy day.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2019

10/10 Excellent

Darkhan, Aktobe

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New and very clean! Worth its money!!!!!!!!!!!!!!
Stayed 2 nights in Nov 2018

8/10 Good

Dejan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and clean hotel. Good breakfast, nice bar with all kinds of sweets and snacks. Top sauna free of charge. Highly recommmended
Stayed 5 nights in Jan 2018

8/10 Good

scK

Liked: Cleanliness, staff & service, room comfort

good location and new facilities

it was really new hotel, which opened a few months ago...Hotel facilities are optimum for 4-star level hotels
Stayed 3 nights in Aug 2017

10/10 Excellent

Sofie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff.
Stayed 5 nights in Jul 2025

6/10 Okay

hossein

Disliked: Cleanliness
Stayed 1 night in Jun 2025