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Soluxe Hotel Almaty

4.0 star property

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Photo gallery for Soluxe Hotel Almaty

Lobby
Staircase
Staircase
Exterior
Breakfast, lunch, dinner served; alfresco dining

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Avenue N.Nazarbayev 110/60, Almaty, Almaty, 050000
  • Place, 28 Panfilov Heroes Memorial Park
    ‪3 min walk‬
  • Place, Zenkov Cathedral
    ‪5 min walk‬
  • Place, Panfilov Park
    ‪9 min walk‬
  • Airport, Almaty (ALA-Almaty Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Double Room, City View

Standard Double Room, City View | Premium bedding, down comforters, minibar, in-room safe

Standard Double Room, City View

  • City view
  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room, 2 Twin Beds, City View

Standard Twin Room, 2 Twin Beds, City View | Premium bedding, down comforters, minibar, in-room safe

Standard Twin Room, 2 Twin Beds, City View

  • City view
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Double Room, Courtyard View

Comfort Double Room, Courtyard View | Premium bedding, down comforters, minibar, in-room safe

Comfort Double Room, Courtyard View

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, City View

Suite, City View | Premium bedding, down comforters, minibar, in-room safe

Suite, City View

  • City view
  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Almaty

With a stay at Soluxe Hotel Almaty, you'll be centrally located in Almaty, just a 3-minute walk from Zenkov Cathedral and 6 minutes by foot from 28 Panfilov Heroes Memorial Park. .This hotel is 0.5 mi (0.7 km) from Almaty Cathedral and 0.8 mi (1.3 km) from Nedelka Park.

What's nearby

  • 28 Panfilov Heroes Memorial Park - 3 min walk - 0.2 miles
  • Zenkov Cathedral - 5 min walk - 0.3 miles
  • Almaty Opera House - 9 min walk - 0.5 miles
  • Panfilov Park - 9 min walk - 0.5 miles
  • Almaty Cathedral - 9 min walk - 0.5 miles

Getting around

  • Almaly - 7 min walk
  • Almaty Station - 10 min drive
  • Almaty (ALA-Almaty Intl.) - 26 min drive

Restaurants

  • ‪Аққу / Aqqu - ‬5 min walk
  • ‪Мастер Донер - ‬1 min walk
  • ‪Coffee Boom - ‬4 min walk
  • ‪French 42 - ‬3 min walk
  • ‪Six Coffee+Wine - ‬4 min walk

About this property

Soluxe Hotel Almaty

Soluxe Hotel Almaty offers 102 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Beds feature down comforters and premium bedding. A pillow menu is available. LED televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Almaty hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 102 air-conditioned rooms featuring minibars and LED televisions. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access and concierge services.
Grab a bite to eat at Han, a restaurant where you can enjoy drinks at the bar/lounge and dine alfresco. Or stay in and take advantage of the 24-hour room service. A complimentary buffet breakfast is served on weekdays from 7:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Almaty? This hotel has 1414 square feet (131 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 7:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Han - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available 7:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Han

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,414 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Wheelchair accessibility
  • Wheelchair-accessible path to elevator

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: KZT 15000.0 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: KZT 4500.00 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and onsite parking
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Soluxe Hotel Almaty
Soluxe Almaty
Soluxe Hotel Almaty Hotel
Soluxe Hotel Almaty Almaty
Soluxe Hotel Almaty Hotel Almaty

Soluxe Hotel Almaty Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 0 out of 4 reviews
Rating 8 - Good. 3 out of 4 reviews
Rating 6 - Okay. 1 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveler

Liked: Room comfort

Good 3 star hotel.

A 3 star hotel at best. Limited seating for breakfast. Location is excellent with good restaurants and bars nearby. Good 3 star hotel.
Stayed 2 nights in Sep 2019

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel i Almaty

Hotellet har rigtig mange asiatiske gæster. Det ligger tæt på Astana Square hvor der er mange gode restauranter. Personalet er rigtig søde og hjælpsomme.
Stayed 4 nights in Aug 2019

8/10 Good

Aitor

Liked: Cleanliness
Disliked: Room comfort
The hotel is nice, clean and confortable, but is a hotel for the Chinese community (you will enjoy, Chinese TV channels, not many in English, Chinese breakfast), I stayed only one night so I did mind much about it, but i have difficult to sleep due to some noisy neighbors which after complaining at front desk they continue with their noisy attitude at 3 AM
Stayed 1 night in Jul 2019

8/10 Good

ZHEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019