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Sadu Hotel Almaty, a member of Radisson Individuals

Property class: 3.5

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Photo gallery for Sadu Hotel Almaty, a member of Radisson Individuals

A modern dining area with wooden ceiling beams, large windows, and yellow chairs.
Creator video - submitted by Noceiling
A spacious lobby with a green sofa, yellow armchair, and a dining area with tables and chairs.
A modern bar area with a wooden bar counter, multiple stools, and a glass display case with bottles.
A modern indoor seating area with two patterned chairs, a small table, and a potted plant.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Nurlan Kapparov Street 169, Almaty, 050044
  • Place, Almaty Central Stadium
    ‪4 min drive‬
  • Place, Republic Square
    ‪4 min drive‬
  • Place, Botanical gardens
    ‪4 min drive‬
  • Airport, Almaty (ALA-Almaty Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room

A modern hotel room with a large bed, bedside lamps, a wooden nightstand, a desk with a chair, and a TV mounted on the wall.

Standard Room

  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed
  • Free WiFi

View all photos for Family Room, Connecting Rooms

A hotel room with two beds, a desk, a chair, and a TV.

Family Room, Connecting Rooms

  • 2 bedrooms
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Premium Room

A modern hotel room with a large bed, a desk with a chair, a TV, and a large window with curtains.

Premium Room

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room

A modern hotel room with a bed, a sofa, a TV mounted on the wall, a desk, and a chair.

Superior Room

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Room

  • Sleeps 2
  • Free WiFi

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About the neighborhood

Almaty

With a stay at Sadu Hotel Almaty, a member of Radisson Individuals, you'll be centrally located in Almaty, within a 15-minute drive of Shymbulak Ski Resort and National Museum of Kazakhstan. .This spa hotel is 1 mi (1.5 km) from Sunkar International Ski Jump Complex and 2.6 mi (4.2 km) from Presidential Palace.

What's nearby

  • Almaty Central Stadium - 4 min drive - 2.4 miles
  • Republic Square - 4 min drive - 2.4 miles
  • Botanical gardens - 4 min drive - 1.9 miles
  • Almaty Opera House - 5 min drive - 3.1 miles
  • Zenkov Cathedral - 6 min drive - 3.8 miles

Getting around

  • Almaly - 16 min drive
  • Almaty Station - 23 min drive
  • Almaty (ALA-Almaty Intl.) - 33 min drive

Restaurants

  • ‪Arabica Coffee & Kitchen - ‬5 min drive
  • ‪J.Z. Peking Duck - ‬6 min drive
  • ‪Starbucks - ‬13 min walk
  • ‪Dodo Pizza - ‬4 min drive
  • ‪Mamma Mia - ‬6 min drive

About this property

Sadu Hotel Almaty, a member of Radisson Individuals

Sadu Hotel Almaty, a member of Radisson Individuals offers 108 air-conditioned accommodations with complimentary bottled water and bathrobes. Flat-screen televisions are featured in guestrooms.

Bathrooms include slippers, hair dryers, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include sports massages, body scrubs, and body treatments. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 108 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have hair dryers and bathrobes. Conveniences include electric kettles and complimentary bottled water, and housekeeping is provided daily.
Relax at the full-service spa, where you can enjoy massages and body treatments. You're sure to appreciate the recreational amenities, including an attached winery and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room.
You can enjoy a meal at the restaurant serving the guests of Sadu Hotel Almaty, a member of Radisson Individuals, or stop in at the snack bar/deli. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. This hotel has 5 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
A hosted evening meal is available for a surcharge daily (reservations required).
Onsite venue - This restaurant serves breakfast, brunch, lunch, and dinner. Reservations are required. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 12 for adults and USD 12 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee; reservation required
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Full-service spa
  • Playground
  • Seasonal outdoor pool
  • Wine tasting room
  • Winery

Family friendly

  • Arcade/game room
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 5 meeting rooms
  • Coworking space

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Hot tub
  • Sauna
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Heating
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 18.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 12 for adults and USD 12 for children
  • Airport shuttle fee: USD 21 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: USD 18.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
The seasonal pool will be open from May 15 to September 30
Pool access available from 9:00 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Sadu Hotel
Sadu Hotel Almaty, a member of Radisson Individuals Hotel
Sadu Hotel Almaty, a member of Radisson Individuals Almaty
Sadu Hotel Almaty, a member of Radisson Individuals Hotel Almaty

Sadu Hotel Almaty, a member of Radisson Individuals Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 5 out of 6 reviews
Rating 8 - Good. 0 out of 6 reviews
Rating 6 - Okay. 0 out of 6 reviews
Rating 4 - Poor. 1 out of 6 reviews
Rating 2 - Terrible. 0 out of 6 reviews

9.4/10

Cleanliness

8.4/10

Staff & service

10/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Great location to Sadu Arena. Very nice room. Great food.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Aurelie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Diana was brilliant, super helpful when I could not get a taxi app working. She went over and beyond to make sure I could get around to my appointments and back to the hotel and aiport. My stay was short but the room was very clean and quiet. The breakfast was a simple selection of local dishes but very healthy overall. I would stay there again. Ideal for business. Great customer service.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

D G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and modern

Helpful friendly staff and nice hotel. Situated about 20 minutes from down town but close to local shops. Helpful transfer service offered by the hotel. Front office staff speak English
Stayed 7 nights in Mar 2023
Verified review

10/10 Excellent

Akihiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

I used the hotel on a business trip. The building was new and cleanliness was felt throughout. The location is good, there is a ski jump right behind the hotel and you can see beautiful mountains. Esentai Mall is also within walking distance, which is good for shopping. The rooms are reasonably spacious, clean, and relaxing. The shower rooms and toilets are clean and I never felt uncomfortable with the dirtiness. The hotel front desk is friendly and accommodating in English. I could not communicate in English at the hotel restaurant, but the front desk staff helped me and I was able to enjoy a good meal. All the staff were friendly and really helpful. When I left the hotel, I experienced hospitality similar to that in Japan. I would like to use this hotel again when I visit Almaty.
Stayed 2 nights in Oct 2023
Verified review

4/10 Poor

MUN KEONG

Disliked: Staff & service
Very bad service. Had one of the higher priced rooms but don't get service. No water, no make up room despite many many requests
Stayed 2 nights in Sep 2023
Verified review

10/10 Excellent

Merdan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Отличное место для отдыха, приветливый персонал, супер сервис, номера новые, уютные. Рекомендую
Stayed 2 nights in May 2022