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InterContinental Almaty by IHG

5.0 star property

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Photo gallery for InterContinental Almaty by IHG

Exterior
Creator video
Interior
Indoor pool, sun loungers
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is $250
$216 nightly
$250 total
Total with taxes and fees
Jun 20 - Jun 21

Explore the area

View in a map
181 Zheltoksan Street, Almaty, 50013
  • Place, Republic Square
    ‪9 min walk‬
  • Place, Kazakhstan Independence Monument
    ‪9 min walk‬
  • Place, National Museum of Kazakhstan
    ‪9 min walk‬
  • Airport, Almaty (ALA-Almaty Intl.)
    ‪19 min drive‬

Room options

View all photos for Comfort Suite, 1 King Bed

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Comfort Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 603 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Grand Suite, 1 King Bed

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Grand Suite, 1 King Bed

  • 667 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Premium Room

  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed
  • Free WiFi

View all photos for Presidential Suite, 1 King Bed, Smoking (Pasha)

Presidential Suite, 1 King Bed, Smoking (Pasha) | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Presidential Suite, 1 King Bed, Smoking (Pasha)

  • 2217 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Classic Room, 2 Twin Beds, Club Lounge Access (High Floor, Lounge Access)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Classic Room, 2 Twin Beds, Club Lounge Access (High Floor, Lounge Access)

  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Classic Room, 1 King Bed, Club Lounge Access (High Floor, Lounge Access)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Classic Room, 1 King Bed, Club Lounge Access (High Floor, Lounge Access)

  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Classic Room, 1 King Bed, Accessible

Classic Room, 1 King Bed, Accessible | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Classic Room, 1 King Bed, Accessible

  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Grand Suite, 1 King Bed, Smoking

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Grand Suite, 1 King Bed, Smoking

  • Mountain view
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Classic Room, 1 King Bed, Smoking, Club Lounge Access (High Floor, Lounge Access)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Classic Room, 1 King Bed, Smoking, Club Lounge Access (High Floor, Lounge Access)

  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Classic Room

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Classic Room

  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed
  • Free WiFi

View all photos for Classic Room, 1 King Bed

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Classic Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Classic Room, 2 Twin Beds

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Classic Room, 2 Twin Beds

  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

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Front of property
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  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
4.8 out of 5, Exceptional, 15 reviews
$256 nightly
The price is $298
Jun 23 - Jun 24
Total with taxes and fees
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About the neighborhood

Almaty

With a stay at InterContinental Almaty by IHG, you'll be centrally located in Almaty, within a 10-minute walk of Kazakhstan Independence Monument and National Museum of Kazakhstan. .This family-friendly hotel is 1.3 mi (2.1 km) from Dostyk Plaza and 1.3 mi (2.1 km) from Almaty Opera House.

What's nearby

  • Republic Square - 9 min walk - 0.5 miles
  • Kazakhstan Independence Monument - 9 min walk - 0.5 miles
  • National Museum of Kazakhstan - 9 min walk - 0.5 miles
  • Dostyk Plaza - 16 min walk - 0.9 miles
  • Almaty Central Stadium - 2 min drive - 1.0 mile

Getting around

  • Almaly - 7 min drive
  • Almaty Station - 13 min drive
  • Almaty (ALA-Almaty Intl.) - 33 min drive

Restaurants

  • ‪Friends Bar - ‬10 min walk
  • ‪Arabica Coffee & Kitchen - ‬8 min walk
  • ‪Sashimi Club By Kingfisher - ‬13 min walk
  • ‪La Coppola - ‬12 min walk
  • Asian Cafe Restaurant

About this property

InterContinental Almaty by IHG

InterContinental Almaty by IHG offers 277 accommodations with minibars and laptop-compatible safes. Beds feature down comforters. A pillow menu is available. 26-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

2 outdoor tennis courts and a health club are featured at the hotel. An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

Children under 16 years old are not allowed in the swimming pool or health club without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy.
Make yourself at home in one of the 277 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as laptop-compatible safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After a day on the slopes, you can enjoy recreational amenities such as outdoor tennis courts and a health club. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. You'll be on the slopes in no time with the ski shuttle (surcharge).
Satisfy your appetite for dinner or brunch at the hotel's restaurant, Asian Cafe, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6 AM to 11 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-out. Planning an event in Almaty? This hotel has 10840 square feet (1007 square meters) of space consisting of a conference center and meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 11 AM.
Asian Cafe - This buffet restaurant serves breakfast, brunch, and dinner. A children's menu is available.
Sunset Efes Beer Garden - Overlooking the garden, this sports bar serves lunch and dinner. A children's menu is available. Open select days.
Atrium Lounge & Bar - This lobby lounge serves breakfast, lunch, and dinner. A children's menu is available. Open 24 hours. Open daily.
Tennis Bar / Restaurant - Onsite restaurant. Reservations are required. Open select days.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Ski shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: KZT 14,760 per person
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Asian Cafe
  • Atrium Lounge & Bar
  • Sunset Efes Beer Garden
  • Tennis Bar / Restaurant

Things to do

  • 2 outdoor tennis courts
  • Basketball
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Piano
  • Playground
  • Sauna
  • Ski equipment rentals
  • Ski passes
  • Steam room
  • Tennis lessons
  • TV in common areas

Family friendly

  • Children's pool
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center (10,840 square feet of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 11 floors
  • Ballroom
  • Banquet hall
  • Built in 1996

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 26-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for KZT 16800.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately KZT 14760 per person
  • Airport shuttle fee: KZT 13440 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KZT 16800.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or health club without adult supervision

Property is also known as

ALMATY InterContinental
InterContinental ALMATY
InterContinental Hotel ALMATY
InterContinental Almaty Hotel

InterContinental Almaty by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 56 out of 102 reviews
Rating 8 - Good. 32 out of 102 reviews
Rating 6 - Okay. 9 out of 102 reviews
Rating 4 - Poor. 3 out of 102 reviews
Rating 2 - Terrible. 2 out of 102 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay
Stayed 3 nights in Oct 2024
Verified

8/10 Good

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff and excellent breakfast service
Stayed 7 nights in Nov 2022
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very friendly
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

epika partners

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Almaty

Without any exception THANKS to all the staff. They made our stay wonderful .. 👏👏👏
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Carter

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable clean property. Not far from the centre but need to take a taxi or car to go anywhere.
Stayed 5 nights in May 2023
Verified

8/10 Good

Otabek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and service, but horrible gym (with non working equipment)
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the stay was very good. The receptionists and concierge were very helpful, and the gym was very clean and with new machines and a nice pool. My only criticism is that the bar in the lobby is understaffed and service could be slow, and if one wasn’t sitting near the bar, very slow. It needs more than one person working there all the time. Otherwise, the hotel overall provides a great service and the staff are all very helpful and kind.
Stayed 5 nights in Mar 2022
Verified

6/10 Okay

Roy

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Front desk was not helpful at all
Stayed 22 nights in Sep 2022
Verified

6/10 Okay

GUILLAUME

Liked: Property conditions & facilities
Cleanliness of the room very approximate. the room hasn't been vacuumed in 15 days... I was not identified as an ambassador. I had to claim my benefits as a Diamond Elite Ambassador.
Stayed 14 nights in Aug 2022
Verified

10/10 Excellent

Enrico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buon livello generale, pulito, ottima spa
Stayed 1 night in Apr 2025
Verified

8/10 Good

Enrico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tutto bene, soggiorno molto breve, solo notte Spa bella e spaziosa
Stayed 1 night in Apr 2025
Verified

6/10 Okay

Christian

Liked: Cleanliness
Disliked: Property conditions & facilities

Inventar alt, Zimmer abgenutzt, zu teuer

Das Intercontinental zählt zu den besten Hotels in Almaty, die Zimmer sind aber leider stark abgenutzt und das Inventar einschließlich völlig vergilbter Telefone aus den 90er Jahren mindestens zwanzig Jahre alt. Angesichts des Zustandes sind die Übernachtungspreise von rund €400 nicht zu rechtfertigen. Auch das Preis-Leistungsverhältnis der Gastronomie ist schlecht.
Stayed 3 nights in Mar 2024
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Kamers oud en gedateerd

Kamers zijn oud en gedateerd. Bijvoorbeeld geen stopcontact bij bed.
Stayed 3 nights in Apr 2023
Verified

6/10 Okay

Simon

Liked: Cleanliness, staff & service
太陈旧了
Stayed 3 nights in Aug 2022
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good service
Stayed 2 nights in Nov 2020
Verified

10/10 Excellent

Sergy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mint quality -amazing after so many years . Turkish care.
Stayed 2 nights in Oct 2020
Verified

6/10 Okay

Verified traveler

Disliked: Staff & service, room comfort

Not 5 stars.

The hotel definitely needs to be renovated. Teams have to be retrained. This is definitely not a 5-star hotel and it is sad to see it being a part of the Intercontinental?Perfect family.
Stayed 2 nights in Jan 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and welcoming. I had a nice stay.
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Nice property, superb food and service!
Stayed 5 nights in Dec 2019
Verified

10/10 Excellent

Arian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Very helpful and professional staff. Excellent service and a tasty breakfast. Highly recommended
Stayed 1 night in Aug 2019
Verified

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This property is very old, needs repair, and is not in line with the quality generally expected from the InterContinental brand (due to age) - time to repair and replace equipment - I don't think I've seen an older lamp in the last 10 years than what I had in my room
Stayed 3 nights in Jun 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good!

Beautiful view
Stayed 1 night in Apr 2019
Verified

8/10 Good

Mathias

Disliked: Property conditions & facilities

Hotel needs renovation

Great location hotel is old and needs renovation
Stayed 2 nights in Apr 2019
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in all aspects

This was a great hotel with impeccable service! I had a two-week stay there and the staff was excellent from checkin to checkout. Breakfast buffet is awesome!
Stayed 13 nights in Mar 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Overall it's a good hotel with helpful staff. But I found that apparently the facilities look pretty dated and the price is higher than I would expect.
Stayed 1 night in Feb 2019