With a stay at Hotel Alma, you'll be centrally located in Almaty, within a 15-minute drive of Shymbulak Ski Resort and Kok Tobe Cable Car. .This family-friendly hotel is 0.7 mi (1.2 km) from Geology Museum and 0.8 mi (1.3 km) from Colibri.
What's nearby
Kok Tobe Cable Car - 3 min walk - 0.2 miles
Dostyk Plaza - 16 min walk - 0.9 miles
Almaty Opera House - 19 min walk - 1.0 mile
National Museum of Kazakhstan - 2 min drive - 1.2 miles
Panfilov Park - 3 min drive - 1.9 miles
Getting around
Almaly - 8 min drive
Almaty Station - 15 min drive
Almaty (ALA-Almaty Intl.) - 28 min drive
Restaurants
Guinness Pub - 6 min walk
Чайxана Navat - 7 min walk
BarFly - 6 min walk
Burger King - 5 min walk
Қағанат - 7 min walk
About this property
Hotel Alma
Hotel Alma offers 34 air-conditioned accommodations with minibars and safes. LED televisions come with cable channels. Bathrooms include deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.
An indoor pool and an outdoor pool are on site. Other recreational amenities include a steam room and a 24-hour fitness center.
Make yourself at home in one of the 34 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include safes and blackout drapes/curtains, as well as phones with free local calls.
Take advantage of recreational opportunities offered, including an outdoor pool, an indoor pool, and a steam room. Additional features at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
Satisfy your appetite for lunch or dinner at RIBS BAR, a bar/lounge which specializes in Modern European cuisine, or stay in and take advantage of the 24-hour room service. Continental breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Planning an event in Almaty? This hotel has facilities measuring 1948 square feet (181 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
RIBS BAR - This bar specializes in Modern European cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
24-hour room service is available.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free offsite parking
24-hour roundtrip airport shuttle on request for a surcharge
Free extended parking on site
Limited onsite self parking
Food and drink
Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: KZT 3,500 for adults and KZT 3,500 for children
A bar/lounge
Restaurants on site
RIBS BAR
Things to do
24-hour gym
Billiards/pool table
Foosball table
Indoor pool
Outdoor pool
Steam room
Table tennis
TV in common areas
Family friendly
Indoor pool
Outdoor pool
Soundproofed rooms
Conveniences
24-hour front desk
ATM
Luggage storage
Safe at front desk
Vending machine
Water dispenser
Guest services
Concierge services
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Business services
1,948 square feet of conference space
Outdoors
Garden
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Elevator
More
5 floors
Banquet hall
Built in 2007
Designated smoking areas
Mosquito nets
Room amenities
Bedroom
Blackout drapes
Bathroom
Bathrobes
Deep soaking bathtub
Free toiletries
Hair dryer
Slippers
Entertainment
LED TV with cable channels
Food and drink
24-hour room service
Minibar
More
Air conditioning
Free local calls
Heating
Iron/ironing board on request
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: noon
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
2 children, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for KZT 10000.0 per day
Property payment types
Important information
Optional extras
Fee for continental breakfast: approximately KZT 3500 for adults and KZT 3500 for children
Airport shuttle fee: KZT 7000 per vehicle (one-way)
Rollaway bed fee: KZT 10000.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
We should mention
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Pool access available from 7:00 AM to 10:00 PM
No pets and no service animals are allowed at this property
Property is also known as
Hotel Alma Hotel Almaty
Hotel Alma Hotel
Hotel Alma Almaty
Hotel Alma Hotel Almaty
Hotel Alma Almaty
Hotel Alma Hotel
Hotel Alma Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 37 out of 85 reviews
10 - Excellent
37
Rating 8 - Good. 24 out of 85 reviews
8 - Good
24
Rating 6 - Okay. 16 out of 85 reviews
6 - Okay
16
Rating 4 - Poor. 4 out of 85 reviews
4 - Poor
4
Rating 2 - Terrible. 4 out of 85 reviews
2 - Terrible
4
8.8/10
Cleanliness
8.4/10
Staff & service
8.4/10
Amenities
8.0/10
Property conditions & facilities
Reviews
Verified
10/10 Excellent
Shaun
Nov 2, 2025
Liked: Cleanliness, staff & service, amenities
Clean room, good location and 24 hour restaurant and lounge.
Great hotel located right behind Hotel Kazakstan. Makes it convenient to find when walking around town. It’s centrally located, close to several bus lines, the metro and the gondola lift that’ll take you up Kok Tobe. There are lots of restaurants and cafes in its proximity.
We stayed at Alma for 1 week and were pleased with everything. The hotel is very clean, the staff is accommodating, location is fantastic - central to everything, breakfast is delicious. We will definitely stay here again if an opportunity arises.
My mother stayed at this hotel for about 2 weeks. I am very grateful to all the employees for going above and beyond to help her. Great place and convenient location.
Probably the rudest staff experience I’ve had in a hotel. Basic amenities but clean and quiet part of town. They make you pay cash so possibly illegal.