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Hotel Alma

3.5 star property

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Photo gallery for Hotel Alma

Alfresco dining, serves breakfast, lunch, and dinner
Courtyard
Reception
Alfresco dining, serves breakfast, lunch, and dinner
Standard Single Room, 1 Bedroom | Minibar, in-room safe, blackout drapes, soundproofing

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
4A Koshkunov St, Almaty, 050010
  • Place, Kok Tobe Cable Car
    ‪3 min walk‬
  • Place, Dostyk Plaza
    ‪16 min walk‬
  • Place, National Museum of Kazakhstan
    ‪2 min drive‬
  • Airport, Almaty (ALA-Almaty Intl.)
    ‪17 min drive‬

Room options

View all photos for Economy Single Room

Economy Single Room | Minibar, in-room safe, blackout drapes, soundproofing

Economy Single Room

  • City view
  • 129 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Single Room, 1 Bedroom

Minibar, in-room safe, blackout drapes, soundproofing

Standard Single Room, 1 Bedroom

  • City view
  • 172 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Standard Twin Room

Standard Twin Room | Minibar, in-room safe, blackout drapes, soundproofing

Standard Twin Room

  • City view
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Twin Room

Family Twin Room | Minibar, in-room safe, blackout drapes, soundproofing

Family Twin Room

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 398 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, blackout drapes, soundproofing

Deluxe Room

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 214 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Luxury Room

Minibar, in-room safe, blackout drapes, soundproofing

Luxury Room

  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room

Superior Room | Minibar, in-room safe, blackout drapes, soundproofing

Superior Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Luxury Room

Luxury Room | Minibar, in-room safe, blackout drapes, soundproofing

Luxury Room

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Economy Room

Economy Room | Minibar, in-room safe, blackout drapes, soundproofing

Economy Room

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Superior Room

Superior Room | Minibar, in-room safe, blackout drapes, soundproofing

Superior Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Similar properties

Lobby
Renion Park Hotel
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  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, 6 reviews
$102 nightly
The price is $118
Jun 15 - Jun 16
Total with taxes and fees
Renion Park Hotel

About the neighborhood

Almaty

With a stay at Hotel Alma, you'll be centrally located in Almaty, within a 15-minute drive of Shymbulak Ski Resort and Kok Tobe Cable Car. .This family-friendly hotel is 0.7 mi (1.2 km) from Geology Museum and 0.8 mi (1.3 km) from Colibri.

What's nearby

  • Kok Tobe Cable Car - 3 min walk - 0.2 miles
  • Dostyk Plaza - 16 min walk - 0.9 miles
  • Almaty Opera House - 19 min walk - 1.0 mile
  • National Museum of Kazakhstan - 2 min drive - 1.2 miles
  • Panfilov Park - 3 min drive - 1.9 miles

Getting around

  • Almaly - 8 min drive
  • Almaty Station - 15 min drive
  • Almaty (ALA-Almaty Intl.) - 28 min drive

Restaurants

  • ‪Guinness Pub - ‬6 min walk
  • ‪Чайxана Navat - ‬7 min walk
  • ‪BarFly - ‬6 min walk
  • ‪Burger King - ‬5 min walk
  • ‪Қағанат - ‬7 min walk

About this property

Hotel Alma

Hotel Alma offers 34 air-conditioned accommodations with minibars and safes. LED televisions come with cable channels. Bathrooms include deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a steam room and a 24-hour fitness center.
Make yourself at home in one of the 34 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include safes and blackout drapes/curtains, as well as phones with free local calls.
Take advantage of recreational opportunities offered, including an outdoor pool, an indoor pool, and a steam room. Additional features at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
Satisfy your appetite for lunch or dinner at RIBS BAR, a bar/lounge which specializes in Modern European cuisine, or stay in and take advantage of the 24-hour room service. Continental breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Planning an event in Almaty? This hotel has facilities measuring 1948 square feet (181 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
RIBS BAR - This bar specializes in Modern European cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free extended parking on site
  • Limited onsite self parking

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: KZT 3,500 for adults and KZT 3,500 for children
  • A bar/lounge

Restaurants on site

  • RIBS BAR

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Foosball table
  • Indoor pool
  • Outdoor pool
  • Steam room
  • Table tennis
  • TV in common areas

Family friendly

  • Indoor pool
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,948 square feet of conference space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

More

  • 5 floors
  • Banquet hall
  • Built in 2007
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Slippers

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for KZT 10000.0 per day

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately KZT 3500 for adults and KZT 3500 for children
  • Airport shuttle fee: KZT 7000 per vehicle (one-way)
  • Rollaway bed fee: KZT 10000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Pool access available from 7:00 AM to 10:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Hotel Alma Hotel Almaty
Hotel Alma Hotel
Hotel Alma Almaty
Hotel Alma Hotel Almaty
Hotel Alma Almaty
Hotel Alma Hotel

Hotel Alma Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 37 out of 85 reviews
Rating 8 - Good. 24 out of 85 reviews
Rating 6 - Okay. 16 out of 85 reviews
Rating 4 - Poor. 4 out of 85 reviews
Rating 2 - Terrible. 4 out of 85 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, amenities
Clean room, good location and 24 hour restaurant and lounge.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel and nice breakfast :)
Stayed 8 nights in May 2025
Verified

10/10 Excellent

Abdalbari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are immaculate and spotless.the staff friendly, helpful, and welcoming. Breakfast, Very good breakfast offering, with solid variety and quality
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
This place is a joy to stay at....great staff
Stayed 7 nights in May 2023
Verified

10/10 Excellent

Yan

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel for the money
Stayed 7 nights in Dec 2023
Verified

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An awesome place to stay. Very handy to transport..just across the square.
Stayed 4 nights in Jul 2025
Verified

6/10 Okay

Ronald

Liked: Cleanliness, staff & service, room comfort
Room spacious and clean. No hot water, breakfast items mediocre. Excellent location
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Konstantin

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, great personal
Stayed 22 nights in Aug 2023
Verified

10/10 Excellent

SVITLANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is excellent
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, service and food. We've been there twice and would return again.
Stayed 1 night in Feb 2023
Verified

10/10 Excellent

Yan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean and friendly staff
Stayed 7 nights in Dec 2023
Verified

10/10 Excellent

Jonas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, centrally located.

Great hotel located right behind Hotel Kazakstan. Makes it convenient to find when walking around town. It’s centrally located, close to several bus lines, the metro and the gondola lift that’ll take you up Kok Tobe. There are lots of restaurants and cafes in its proximity.
Stayed 7 nights in Jul 2025
Verified

10/10 Excellent

marina

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and affordable! Attentive staff, perfect location.
Stayed 5 nights in Nov 2023
Verified

10/10 Excellent

Rui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good option in Almaty

Good check-in and Nice services.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Alma for 1 week and were pleased with everything. The hotel is very clean, the staff is accommodating, location is fantastic - central to everything, breakfast is delicious. We will definitely stay here again if an opportunity arises.
Stayed 8 nights in Apr 2023
Verified

8/10 Good

Béatrice

Liked: Staff & service, property conditions & facilities, room comfort
Its was ok overall
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

The hotel charges a tourist tax. Otherwise decent hotel.
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My mother stayed at this hotel for about 2 weeks. I am very grateful to all the employees for going above and beyond to help her. Great place and convenient location.
Stayed 14 nights in Apr 2023
Verified

6/10 Okay

SACHIN

Liked: Cleanliness
Room was large with view and air-conditioning
Stayed 1 night in Aug 2024
Verified

8/10 Good

Yury

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was OK
Stayed 2 nights in Apr 2023
Verified

6/10 Okay

Verified traveler

Very quite area, I didn't spend a lot of time in the hotel but staff could have been more friendly. Breakfast was nothing to get excited about.
Stayed 1 night in Oct 2024
Verified

6/10 Okay

Mohamad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Due to construction, the Resturant was not working. Breakfast was ok.
Stayed 2 nights in Sep 2022
Verified

10/10 Excellent

Arun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Oct 2024
Verified

4/10 Poor

Syed Haider

Disliked: Staff & service, property conditions & facilities, room comfort

A very bad hotel.

A very bad hotel.
Stayed 1 night in Jul 2023
Verified

4/10 Poor

JONATHAN

Liked: Cleanliness
Disliked: Staff & service

Cash payment rude staff

Probably the rudest staff experience I’ve had in a hotel. Basic amenities but clean and quiet part of town. They make you pay cash so possibly illegal.
Stayed 1 night in Apr 2024