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Get an overview of this hotel
Comfortable Almaty hotel in Medeu District with free parking

Popular property highlights

Free self parking
Free WiFi
24-hour business center
Laundry facilities
24-hour front desk

A stay at Hotel Alma places you in the heart of Almaty, within a 10-minute walk of Kok Tobe Cable Car and Geology Museum. This family-friendly hotel is 0.8 mi (1.3 km) from Colibri and 0.9 mi (1.4 km) from Dostyk Plaza.

Make yourself at home in one of the 34 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include safes and blackout drapes/curtains, as well as phones with free local calls.

Take advantage of recreational opportunities offered, including an indoor pool, a steam room, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.

Satisfy your appetite for lunch or dinner at RIBS BAR, a bar/lounge which specializes in Modern European cuisine, or stay in and take advantage of the 24-hour room service. Continental breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Planning an event in Almaty? This hotel has facilities measuring 1948 square feet (181 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

In addition to an indoor pool, Hotel Alma provides a steam room and a 24-hour fitness center. Public areas are equipped with complimentary wireless Internet access. A bar/lounge is on site where guests can unwind with a drink. Event facilities measuring 1948 square feet (181 square meters) include conference space. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This family-friendly hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel Alma has designated areas for smoking.

  • Number of indoor pools - 1
  • Water dispenser
  • Elevator
  • Number of bars/lounges - 1
  • 24-hour front desk
  • Conference space
  • Billiards or pool table
  • Porter/bellhop
  • Tours/ticket assistance
  • Year Built - 2007
  • Free self parking
  • Steam room
  • Free WiFi
  • Table tennis
  • Foosball
  • Safe-deposit box at front desk
  • Conference space size (meters) - 181
  • Free long-term parking
  • Terrace
  • Luggage storage
  • Wheelchair accessible – no
  • Free parking nearby
  • ATM/banking
  • Breakfast available (surcharge)
  • Concierge services
  • Conference space size (feet) - 1948
  • Designated smoking areas
  • Parking (limited spaces)
  • Total number of rooms - 34
  • Television in common areas
  • 24-hour fitness facilities
  • Accessible airport shuttle
  • Number of floors - 5
  • Gated community
  • Airport transportation (surcharge)
  • Garden
  • Multilingual staff

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Russian

Parking

Free long-term parking , Free self parking , Parking (limited spaces) , Free parking nearby

Room Amenities

Hotel Alma offers 34 air-conditioned accommodations with minibars and safes. LED televisions come with cable channels. Bathrooms include deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Air conditioning
  • Television
  • Minibar
  • Daily housekeeping
  • Phone
  • Free local calls
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Room service (24 hours)
  • Soundproofed rooms
  • Iron/ironing board (on request)
  • Blackout drapes/curtains
  • Slippers
  • Cable TV service
  • Free WiFi
  • TV size measurement: inch
  • Deep soaking bathtub
  • LED TV
  • Heating
  • Number of beds 1
  • Bed sheets not available

Where to Eat

Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.

RIBS BAR - This bar specializes in Modern European cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

24-hour room service is available.

Nearby Things to Do

Recreational amenities at the hotel include an indoor pool, a steam room, and a 24-hour fitness center.

Hotel Policies

Check-in

Check-in time starts at 2 PM

Check-in time ends at noon

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 7 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for KZT 10000.0 per day.

Pet Policy

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. Cashless payment methods are available for all transactions.

Guest accommodation is sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is available

Commonly-touched surfaces are cleaned with disinfectant

Reservation is not required for facilities onsite

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Mobile key entry is not available

Gloves are available to guests

Food service has been amended for enhanced safety

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Children stay free - maximum age 7

Social distancing measures are in place

Contactless check-in is not available

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Children stay free

Service animals not allowed

Individually-wrapped food options are available through room service

Number of children who can stay free - 2

Debit cards

Gap period enforced between guest stays - 24 hours

Fees

Optional extras

  • Fee for continental breakfast: approximately KZT 3500 for adults and KZT 3500 for children
  • Airport shuttle fee: KZT 7000 per vehicle (one-way)
  • Rollaway bed fee: KZT 10000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Hotel Alma Hotel Almaty
  • Hotel Alma Hotel
  • Hotel Alma Almaty
  • Hotel Alma Hotel Almaty
  • Hotel Alma Almaty
  • Hotel Alma Hotel

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

Pool access available from 7:00 AM to 10:00 PM.

Up to 2 children 7 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

No pets and no service animals are allowed at this property.

Cashless payment methods are available for all transactions.

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