Skip to main content
Beginning of main content
CheapTickets Verified Reviews
Room type Options Nightly price Book
Superior Double Room
237 square feet
1 Double Bed 2 Twin Beds
Room sleeps 1 guest
(up to 1 child)
Select dates to see price
Other room types
Family Room, Mountain View, Executive Level
Room with view
376 square feet
1 Double Bed and 1 Twin Bed
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
Standard Single Room
194 square feet
1 Double Bed
Room sleeps 1 guest
Select dates to see price
Superior Single Room
194 square feet
1 Double Bed
Room sleeps 1 guest
Select dates to see price
Suite
495 square feet
1 Double Bed and 1 Twin Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Standard Double Room
237 square feet
1 Double Bed 2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Penthouse
549 square feet
1 King Bed and 1 Twin Sofa Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Deluxe Room, City View, Executive Level
Room with view
344 square feet
1 Double Bed and 1 Twin Sofa Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Hotel with full-service spa, near Zenkov Cathedral

Popular property highlights

Breakfast included
Business center
Laundry facilities
Smoke-free property
24-hour front desk

Located in Almaty (Medeu District), Grand Sapphire is within a 5-minute drive of Zenkov Cathedral and Almaty Zoo. This spa hotel is 1.4 mi (2.2 km) from Almaty Opera House and 1.7 mi (2.8 km) from National Museum of Kazakhstan.

Make yourself at home in one of the 50 air-conditioned rooms featuring refrigerators and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and minibars, as well as phones with free local calls.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a steam room and bicycles to rent. Additional amenities at this hotel include concierge services and a hair salon.

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station drop-off service.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

Grand Sapphire features a full-service spa and a steam room. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink.

Business-related amenities consist of a business center and a meeting room. This Almaty hotel also offers spa services, tour/ticket assistance, and multilingual staff. For a surcharge, the property provides an airport shuttle (available 24 hours) and a train station drop-off service.

Grand Sapphire is a smoke-free property.

  • Elevator
  • Number of bars/lounges - 1
  • Train station drop-off (surcharge)
  • Full-service spa
  • 24-hour front desk
  • Business center
  • Spa treatment room(s)
  • Turkish bath/Hammam
  • Porter/bellhop
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Steam room
  • Smoke-free property
  • Safe-deposit box at front desk
  • Spa services on site
  • Number of meeting rooms - 1
  • Luggage storage
  • Hair salon
  • ATM/banking
  • Number of restaurants - 1
  • Concierge services
  • Laundry facilities
  • Airport transportation
  • Total number of rooms - 50
  • Airport transportation (surcharge)
  • Parking onsite
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Playground on site
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas:

Languages Spoken

  • English
  • German
  • Russian

Room Amenities

Grand Sapphire offers 50 air-conditioned accommodations with minibars and safes. LED televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Refrigerator
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Free local calls
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • In-room climate control (air conditioning)
  • Room service
  • Soundproofed rooms
  • Iron/ironing board (on request)
  • Free bottled water
  • Slippers
  • Shower only
  • Cable TV service
  • Free WiFi
  • TV size measurement: inch
  • LED TV
  • Rollaway/extra beds (surcharge)
  • Heating
  • Electric kettle
  • Towels provided

Where to Eat

Continental breakfasts are available for a surcharge on weekdays between 8 AM and 11 AM and on weekends between 8 AM and noon.

Grand Sapphire has a restaurant on site.

Room service (during limited hours) is available.

Nearby Things to Do

Recreational amenities at the hotel include a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site
  • Playground on site

Spa Services

LUXCOSMED has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a steam room and Turkish bath/hammam.

  • Steam room in spa
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

Check-in time starts at 2 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for KZT 5000.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, and American Express. Cash is not accepted.

One child stays free

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Gloves are available to guests

Guests are provided with free hand sanitizer

Staffed front desk

Children stay free - maximum age 6

Social distancing measures are in place

No cribs (infant beds) available

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Children stay free

Individually-wrapped food options are available through room service

Fees

Optional extras

  • Airport shuttle fee: KZT 5000 per vehicle (one-way)
  • Rollaway bed fee: KZT 5000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Grand Sapphire Hotel
  • Grand Sapphire Almaty
  • Grand Sapphire
  • Grand Sapphire Hotel
  • Grand Sapphire Almaty
  • Grand Sapphire Hotel Almaty

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Sorry, we seem to have had an issue loading our review content. Try again?