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Almaty Hotel

3.5 star property

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Photo gallery for Almaty Hotel

A modern bathroom with a glass-enclosed shower, a large bathtub, and a marble floor.
Front of property
A modern hotel room with a round dining table, two armchairs, a sofa, a coffee table, and a large painting on the wall.
Executive Suite | Minibar, desk, laptop workspace, free WiFi
Daily buffet breakfast for a fee

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services
The current price is $142
$122 nightly
$142 total
Total with taxes and fees
Jun 14 - Jun 15

Explore the area

View in a map
Kabanbai Batyr str 85, Almaty, 50000
  • Place, Almaty Opera House
    ‪5 min walk‬
  • Place, Zenkov Cathedral
    ‪7 min walk‬
  • Place, Panfilov Park
    ‪16 min walk‬
  • Airport, Almaty (ALA-Almaty Intl.)
    ‪17 min drive‬

Room options

View all photos for Superior Room

Superior Room | Minibar, desk, laptop workspace, free WiFi

Superior Room

  • 334 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Single Room

Deluxe Single Room | Minibar, desk, laptop workspace, free WiFi

Deluxe Single Room

8.0 out of 10
Very good
(1 review)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Room

A hotel room with a large bed, a TV, a desk with a chair, and a window with curtains.

Deluxe Room

  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive Suite

Executive Suite | Minibar, desk, laptop workspace, free WiFi

Executive Suite

  • Mountain view
  • 840 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Twin Room

Deluxe Twin Room | Minibar, desk, laptop workspace, free WiFi

Deluxe Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Premium Room

A modern hotel room with a large bed, a television mounted on the wall, and a window with curtains.

Premium Room

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds and 1 Twin Sofa Bed
  • Free WiFi

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$102 nightly
The price is $118
Jun 15 - Jun 16
Total with taxes and fees
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About the neighborhood

Almaty

With a stay at Almaty Hotel, you'll be centrally located in Almaty, steps from Almaty Opera House and within a 10-minute walk of Zenkov Cathedral. .This hotel is 1.8 mi (2.8 km) from National Museum of Kazakhstan and 2.1 mi (3.4 km) from Almaty Zoo.

What's nearby

  • Almaty Opera House - 5 min walk - 0.3 miles
  • Zenkov Cathedral - 7 min walk - 0.4 miles
  • Panfilov Park - 16 min walk - 0.9 miles
  • National Museum of Kazakhstan - 2 min drive - 1.5 miles
  • MEGA Park - 2 min drive - 1.5 miles

Getting around

  • Almaly - 2 min walk
  • Almaty Station - 11 min drive
  • Almaty (ALA-Almaty Intl.) - 31 min drive

Restaurants

  • ‪Harat's Pub - ‬3 min walk
  • ‪Solid Ala - ‬3 min walk
  • ‪Афиша - ‬3 min walk
  • ‪Aiza - ‬6 min walk
  • ‪Aroma - ‬6 min walk

About this property

Almaty Hotel

Almaty Hotel offers 200 air-conditioned accommodations with minibars and complimentary bottled water. Rooms open to balconies. A pillow menu is available. Cable television is provided. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 200 air-conditioned rooms featuring minibars. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Pamper yourself with onsite massages or make use of the other amenities, which include complimentary wireless internet access and concierge services. Additional features at this hotel include a hair salon, a banquet hall, and bike parking.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Almaty? This hotel has facilities measuring 753 square feet (70 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.
Lobby Bar - Onsite lobby lounge.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; KZT 6,000 for adults and KZT 6,000 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lobby Bar

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 753 square feet of conference space

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Braille/raised signage
  • Elevator
  • Front entrance ramp
  • In-room roll-in shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 7 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for KZT 11000 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately KZT 6000 for adults and KZT 6000 for children
  • Airport shuttle fee: KZT 20000 per vehicle (one-way, maximum occupancy 8)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KZT 11000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 060140000420

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Almaata Hotel
Almaata Hotel Almaty
Almaty Hotel Hotel
Almaty Hotel Almaty
Almaty Hotel Hotel Almaty

Almaty Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 51 out of 110 reviews
Rating 8 - Good. 42 out of 110 reviews
Rating 6 - Okay. 7 out of 110 reviews
Rating 4 - Poor. 1 out of 110 reviews
Rating 2 - Terrible. 9 out of 110 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

ALOK KUMAR

Liked: Cleanliness, staff & service, property conditions & facilities
All good , restaurant closes early
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Xiaomei

Liked: Cleanliness, staff & service, amenities
Good place and good price.
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Zarina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location , great view from the room , great renovation
Stayed 1 night in Aug 2024
Verified

8/10 Good

Rhys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Almaty Hotel

Really nice hotel. A little frustration was to have the WiFi switched off as soon as room key was handed over. Didn’t have breakfast. Great location
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Cynthia

Liked: Cleanliness, staff & service
Not really top rate, but location is great.
Stayed 10 nights in Oct 2024
Verified

10/10 Excellent

Li Qi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well priced central clean and modern hotel

Bright and airy, huge bed, clean sheets and amenities with lots of options for food just next door.
Stayed 2 nights in May 2023
Verified

8/10 Good

Amit

Liked: Cleanliness, staff & service, property conditions & facilities
The Property is good and location in the main attraction. You can eat Indian food at Spice Mantra which is 15 min walk from the hotel.
Stayed 4 nights in Dec 2024
Verified

8/10 Good

Elif Defne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic close to Tselliny
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

BERTONASCO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended!

Nice Hotel in the city centre. Amazing view of the mountains. Clean and big rooms. Huge shower. Gentle Staff. I recommend it!
Stayed 2 nights in May 2024
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, room comfort

Do yourself a favour and stay elsewhere in Almaty

Don't stay here. Appalling customer service. Constant building work and zero customer service. Pneumatic drills right above and next to our room. No apology, no attempt to rectify. Awful. Just awful. Do not stay here.
Stayed 2 nights in Jun 2024
Verified

6/10 Okay

Jeffrey

Liked: Cleanliness
Disliked: Staff & service
Pretty underwhelming stay. Staff is generally indifferent. Not the friendliest place. Request to address issues like broken hair dryer were taken but then simply ignored. Soap and shampoo dispensers weren't filled. Breakfast is ok with limited selections, 7am weekdays and 8am on weekends is a little late if you have early plans.
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities
Habitación de buen tamaño y muy bien equipada. Hotel muy bien ubicado.
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Dillnia

Liked: Cleanliness, amenities
Veldig ren og ordentlig hotellrom.
Stayed 4 nights in Oct 2025
Verified

6/10 Okay

Eugen

Liked: Cleanliness, amenities
Kämmen um 12 Uhr, um 14 Uhr Zimmer war immer noch nicht fertig. Mit etwas Druck haben wir eine Zimmer bekommen. Um 16 Uhr dann umgezogen in gebuchten zwei Zimmer Apartment. Speisesaal ist nicht Behinderten geeignet , Treppe keine Aufzug!
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

sung ho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
넓고 깨끗
Stayed 1 night in May 2024
Verified

10/10 Excellent

anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Мой первый раз в Алмате

Все было отлично. Все понравилось. А самое главное люди , отзывчивые и доброжелательные. Завтраки супер, особенно омлеты! Спасибо за гостеприимность!
Stayed 4 nights in Mar 2020
Verified

10/10 Excellent

Sangik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay in Almaty hotel

호텔 위치가 너무 좋았고, 시설도 참 좋았습니다.
Stayed 1 night in Feb 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가성비 좋았습니다 시설도깨끗하고 편안했습니다
Stayed 5 nights in Feb 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가성비 좋았습니다 시설도깨끗하고 편안했습니다
Stayed 5 nights in Feb 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가성비 좋았습니다 시설도깨끗하고 편안했습니다
Stayed 5 nights in Feb 2020
Verified

8/10 Good

Maks

Liked: Staff & service, amenities
flexibility and service, location, space, it would be good if bathroom was better
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great accommodation choice for Almaty

This is a fantastic hotel - clean, cosy, airy. The room exceeded all my expectations with a well proportioned shower, bed and working area. Add to that competent reception staff, wholesome breakfast and superfast wifi. Highly recommended!
Stayed 3 nights in Dec 2019
Verified

10/10 Excellent

luis

Liked: Cleanliness, room comfort

eat location and value!

The location of the hotel can’t be beat! The staff is hot and miss..... some very nice others just don’t seem to care The airport transfer was a great plus and free but they say til 8am on their ad but really they don’t do after 7 am. So u miss breakfast but they make a to go one for you! The room had a great view was a bit run down the bathroom was hideous and a shortage of plugs! But overall the hotel because of location u can overlook a lot! Not too many staff members speak English well.
Stayed 1 night in Dec 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well presented rooms

Easy for taxis to locate. Not much in the area but is a manageable walk to the two cathedrals and main museums. Airport taxis are likely to cost in the region of 4000 to 5000 each way and the journey is 20 to 30 mins depending on traffic. Quick check in, hotel has been made over recently with marble bathrooms, superior rooms are spacious and come with team making although had to unplug things to obtain sockets. Is an over site that the TV can’t be seen from the main beds, but lighting was reasonable, the twin room had a spare third bed, there are cupboards and a desk, couple of chairs, room had two balconies facing onto the theatre out the front as well as a table, bedside cabinets and a clean carpet. Minibar fridge and drinks confusing. Wasn’t sure if the water on the table was charged or not as the size of the water bottles in the fridge didn’t match the charge sheet. Corridor was noisy late into the evening and early in the morning due to the neighbours, one of whom was playing the public piano next to the lifts after midnight, and the minibar knocked on the door in the morning. Otherwise good service, luggage was stored at reception, hotel’s taxi service was reliable, only significant issue was not being able to control the temperature as there were no remotes for the air conditioners.
Stayed 1 night in Dec 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shady hotel

I was so dissapointed. I booked a suite with mountain view, and got a shady room in the back. Nothing like photos, old and cold. Only 1 socket worked, in the bathroom used shampoo bottles, dirty towels and long black hair in bed. The only positive point was the restaurant, which was spotless, and food was good. After 1 night we moved to a different hotel, which was perfect.
Stayed 3 nights in Oct 2019