Compare Cheap Hotels in Pacific States

"The location was quite convenient with access to the bay and downtown Monterey. The staff was very friendly and helpful. There was a positive atmosphere overall. "

"It was a great stay. The property is huge with two pool areas (one adult and one family). It was in walking distance to great food, shopping, and the beach. I took their yoga class twice, we participated in lei making and leaf painting. It was a great stay in a convenient location "

"Great service"

"There was an issue with my check in, due to delay issues- which I tried to correct with the property via Expedia. And go no response. So I decided to keep the reservation as is to not lose it all together. Assuming it was pre paid, that I’d have my room secured. I checked In online via the email sent by the property. I actually arrived the next morning due to previously mentioned complications. I was told at the desk that they did not have a room for me and couldn’t guarantee one. That the online stuff does not get communicated to the property itself. So what’s the point then? When the Expedia agent called, she was told I’d have a room. So I called myself to make sure, and again was told by a second person that they couldn’t guarantee me one. Meanwhile, they had rooms listed as available online. Finally, I’m transferred to a supervisor who was less than helpful and unwilling to help me AT ALL, and said it was Expedia who had to figure it out and give me a refund. After talking with Expedia a third time, they were able to get me a partial refund for the first night, which was not even the whole amount for that night, but still could not guarantee me a room. FINALLY, I went back after 4 pm and was able to get a room for the night. The whole process was ridiculous and unnecessary. The customer support at this property is trash. "

"Over all good "

"Very safe environment!! Loved that you need keycard to access elevators. Malls and entertainment within walking distance. Front staff are very friendly, check in process was fast (would recommend doing the pre-reservation through email). Pool was clean with lots of sitting areas. Rooms were very clean and housekeeping is available upon request. Final thoughts go down to the Burbank Cafe (1st floor) the burger and fries are heaven sent!! Would definitely go back again."