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Hotel Servigroup Castilla

4.0 star property

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Photo gallery for Hotel Servigroup Castilla

A rooftop pool area with palm trees, lounge chairs, and a view of surrounding high-rise buildings.
A buffet with various food options including pasta, French fries, and different sauces.
A modern high-rise hotel with a prominent vertical blue and white facade, surrounded by palm trees and other buildings.
A hotel room with a bed, a TV, and a view of a pool and buildings.
A resort pool area with sun loungers and umbrellas, surrounded by palm trees and tall buildings.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available
  • Bar

Explore the area

View in a map
C/ Jaén, 3, Benidorm, Alicante, 03503
  • Place, Benidorm Airsoft
    ‪9 min walk‬
  • Place, Llevant Beach
    ‪9 min walk‬
  • Place, Benidorm City Hall
    ‪12 min walk‬
  • Airport, Alicante (ALC-Alicante Intl.)
    ‪50 min drive‬

Room options

View all photos for Double Room Single Use, Terrace

A hotel room with a balcony, a bed with two pillows, a wooden desk, and a TV on the wall.

Double Room Single Use, Terrace

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 248 sq ft
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds
  • Free WiFi

View all photos for Double Room, Terrace

A hotel room with a balcony, a bed with two pillows, a wooden desk, and a TV on the wall.

Double Room, Terrace

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Double Room, Terrace (3 Adults)

A hotel room with a balcony, a bed with two pillows, a wooden desk, and a TV on the wall.

Double Room, Terrace (3 Adults)

  • City view
  • 248 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

DOUBLE WITH TERRACE

  • Sleeps 4
  • Free WiFi

Double or Twin TWO BEDS

  • Sleeps 6
  • Free WiFi

Double or Twin STANDARD

  • Sleeps 6
  • Free WiFi

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About the neighborhood

Benidorm

When you stay at Hotel Servigroup Castilla in Benidorm, you'll be in the entertainment district, within a 5-minute drive of Llevant Beach and Benidorm Palace. .This hotel is 1.4 mi (2.3 km) from Poniente Beach and 1.7 mi (2.7 km) from Aqualandia.

What's nearby

  • Benidorm Airsoft - 9 min walk - 0.5 miles
  • Llevant Beach - 9 min walk - 0.5 miles
  • Benidorm City Hall - 12 min walk - 0.7 miles
  • Avenida Martinez Alejos - 12 min walk - 0.7 miles
  • Balcony of the Mediterranean - 19 min walk - 1.0 mile

Getting around

  • Benidorm Tram Station - 11 min drive
  • La Vila Joiosa Tram Station - 21 min drive
  • Alicante Intl. Airport (ALC) - 38 min drive

Restaurants

  • ‪Titanic - ‬6 min walk
  • ‪Moby Dick - ‬2 min walk
  • ‪Buddies Bar - ‬5 min walk
  • ‪The Wooky Hollow II - ‬2 min walk
  • ‪Tommy’s - ‬4 min walk

About this property

Hotel Servigroup Castilla

Hotel Servigroup Castilla offers 132 air-conditioned accommodations with safes and hair dryers. Rooms open to balconies. LCD televisions are featured in guestrooms.

Bathrooms include showers. This Benidorm hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.
Make yourself at home in one of the 132 air-conditioned rooms featuring LCD televisions. Rooms have private balconies. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and hair dryers.
Take advantage of recreation opportunities including a sauna and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a vending machine.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.
Onsite venue - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Self parking on site (EUR 15 per day)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 4 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: EUR 15 per day
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31

Property is also known as

Hotel Servigroup Castilla
Hotel Servigroup Castilla Benidorm
Servigroup Castilla
Servigroup Castilla Benidorm
Hotel Castilla Benidorm
Servigroup Castilla Hotel Benidorm
Servigroup Castilla Benidorm
Hotel Servigroup Castilla Hotel
Hotel Servigroup Castilla Benidorm
Hotel Servigroup Castilla Hotel Benidorm

Hotel Servigroup Castilla Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 88 out of 141 reviews
Rating 8 - Good. 43 out of 141 reviews
Rating 6 - Okay. 8 out of 141 reviews
Rating 4 - Poor. 1 out of 141 reviews
Rating 2 - Terrible. 1 out of 141 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception lady was so lovely & Helpful & the breakfast was nice 👍
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Clean. Friendly staff.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying at the hotel staff are very friendly and the food is great. Local to clubs and pubs but not in the middle of it all a really good stay. Till the next time.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing too far away. Shops, bars and places to eat. All within a 5 min walk.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice adult only hotel!

Very clean hotel, good size rooms, comfy beds and all staff were friendly, would stay again 100%!
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall this was a great value hotel situated between old town and new town (both within walking distance). The rooms were cleaned everyday with fresh towels and breakfast choices were varied. There is a supermarket approx. 2min walk down the street.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is fantastic 5 star food, service was excellent, Jackie and all the staff were very helpful and friendly. Would definitely recommend this hotel.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean quiet and in a good location
Stayed 5 nights in Apr 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall excellent accomodation. Well run hotel.
Stayed 7 nights in Sep 2022
Verified

10/10 Excellent

lee

Liked: Cleanliness, staff & service, property conditions & facilities
The property was perfect for my stay. Great location, hotel was really good, the rooms were very comfortable with great air conditioning and facilities..
Stayed 4 nights in Sep 2023
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a short walk to virtually anywhere you want to be. Bars are not too close which is great for a good night's sleep. Plenty of options for bars nearby. And the old town is approximately a 20 minute none strenuous walk away. Plenty of sun loungers to top up your tan top.
Stayed 8 nights in Nov 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Group holiday

Great location, close to bars, restaurants and old town but away from actual noisy parts of the resort
Stayed 3 nights in May 2023
Verified

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel and staff better air on needed in rooms would make it bettrt
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Betsy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful Stay at Castilla!!! Can’t stress enough how helpful, kind, and attentive all the staff is. Thank you Castilla crew for making my mother and I have a great stay in Benidorm.
Stayed 10 nights in Jul 2024
Verified

10/10 Excellent

Janette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel in perfect location for both quiet and busy area and within walking distance of beach Staff are chatty and very helpful Room cleaned every day Breakfast is the best I have had in Benidorm and breakfast chef is amazing and will make fresh eggs and pancakes without being asked, definitely would return
Stayed 7 nights in Nov 2023
Verified

8/10 Good

Kadie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect couple of days getaway!

Breakfast was ok what you expect at a buffet breakfast! Pool was beautiful and no rush for sunbeds which I loved! Staff were all lovely and helpful! Perfect location for the beach, shops and the strip! However far enough away where no noise disturbs you! We will be back next year!
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Derek James

Liked: Cleanliness, staff & service, amenities
Good value for money, staff were excellent. Breakfast was good. Location was good but still noisy in the evenings/, early hours of the morning.
Stayed 4 nights in Apr 2024
Verified

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value. As part of a stag group we wanted to be near the strip but didn't want to be involved in the mayhem at the hotel and this suited perfectly
Stayed 3 nights in Jun 2024
Verified

6/10 Okay

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Castilla

Location great staff great. Food awful pool area poor
Stayed 4 nights in Jun 2023
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a group of 11 saying while on a hen do. The receptionist Jackie was so helpful and welcoming! The rooms were as described and advertised, cleaned well every morning. The pool was great as there was lots of choice of sunbeds throughout the day there was no rush in the morning. The bar was great for drinks however the food service was mixed- on some occasions it was made and brought out quickly however on multiple times there was a mix up of the orders and who the food was given to when made. The breakfast was reasonable and the staff friendly. Only let downs were we requested rooms together but wasn’t able to arrange this and the rooms walls were very thin so throughout the night when people were coming past or talking in the corridor then it would all be heard in the room. Would recommend for groups of hens or birthdays.
Stayed 3 nights in Apr 2026
Verified

6/10 Okay

keith

Liked: Cleanliness, property conditions & facilities

A bit disappointing

Classed as a four star but did not have coffee making facilities, no iron and no bottled water. The breakfast and dinner was as good but it felt like you were in a canteen and not a hotel diner.
Stayed 4 nights in Apr 2025
Verified

6/10 Okay

John

Liked: Cleanliness, staff & service, property conditions & facilities

Average

Good points was location, Hotel was clean, no charge for room safe.bad points were €7 charge for sauna, freezing cold pool that nobody went into,and at weekend noisy stag party in my level making a lot of noise at 4 am, otherwise a quiet hotel, staff were friendly.
Stayed 7 nights in May 2024
Verified

8/10 Good

Matthias

Liked: Cleanliness, staff & service, property conditions & facilities

Benidorm - spanisch/britisch

sehr spanischer Benidorm-Bunker. Für mich eine top Lage und sehr netter Service, Frühstück ist OK - aber halt alles nicht sehr gemütlich.
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

Diamantino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do melhor

Correu tudo muito bem! Hotel é muito bom, sossegado, refeições muito boas e variadas. Pessoal sempre disponível e com "boa cara". Certamente uma excelente opção para umas férias em Benidorm.
Stayed 7 nights in Aug 2023