Really disappointed. We paid over £1900 for 7 nights in an executive suite at Duck Bay but left after 2 nights and went home. The facilities look nice but are not adequate for more than a 1 night stay. Facilities are poorly maintained and worn. We had planned a relaxing week at Loch Lomond and selected the executive suite to have outside and indoor space to chill out, read a book and use a vape on the terrace. Unfortunately, the hotel does not allow vaping on the external terrace (not mentioned on web site). Internally, there is very limited storage for clothes, just 6 hangers, no drawers or shelves. This meant that we had to live out of suitcases on the floor. One of the reception staff was very pleasant and helpful but another was rude and argumentative. Overall, this was a complete waste of money !!