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Viva Eden Lago

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TV
Sports facility
In-room safe, desk, blackout drapes, soundproofing
TV

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • All inclusive
  • Kitchen
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

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Carrer de les Savines, Urb. Lago Esperanza, S/N, Alcúdia, Balearic Islands, 07408
  • Place, Platja dels Francesos
    ‪5 min walk‬
  • Place, Playa de Muro
    ‪6 min walk‬
  • Place, Alcúdia Beach
    ‪15 min walk‬
  • Airport, Palma de Mallorca (PMI)
    ‪42 min drive‬

Room options

View all photos for Studio

In-room safe, desk, blackout drapes, soundproofing

Studio

  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment

TV

Apartment

  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Studio (2 Adults and 1 Child)

In-room safe, desk, blackout drapes, soundproofing

Studio (2 Adults and 1 Child)

  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Apartment (2 Adults and 1 Child)

TV

Apartment (2 Adults and 1 Child)

  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Apartment (2 Adults and 2 Children)

TV

Apartment (2 Adults and 2 Children)

  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Apartment (3 Adults and 1 Child)

TV

Apartment (3 Adults and 1 Child)

  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the neighborhood

Alcúdia

When you stay at Viva Eden Lago in Alcúdia, you'll be near the beach, within a 5-minute drive of Playa de Muro and Alcúdia Beach. .This all-inclusive aparthotel is 2.4 mi (3.9 km) from Alcúdia Port and 9.6 mi (15.5 km) from Pollensa Port.
View more Aparthotels in AlcúdiaOpens in a new window

What's nearby

  • Platja dels Francesos - 5 min walk - 0.3 miles
  • Playa de Muro - 6 min walk - 0.4 miles
  • Alcúdia Beach - 15 min walk - 0.8 miles
  • Cova de Sant Martí - 19 min walk - 1.0 mile
  • Alcúdia Port - 5 min drive - 2.7 miles

Getting around

  • Sa Pobla Station - 16 min drive
  • Palma de Mallorca Airport (PMI) - 50 min drive

Restaurants

  • ‪Numa Beach - ‬16 min walk
  • ‪L’Épicerie Alcudia - ‬7 min walk
  • ‪Doble A beach club - ‬10 min walk
  • ‪Burger King - ‬11 min walk
  • ‪Las Dunas Snack Bar - ‬14 min walk

About this property

Viva Eden Lago

All-inclusive aparthotel with a fitness center and a 24-hour front desk
Viva Eden Lago offers 202 accommodations with safes and complimentary newspapers. Rooms open to balconies. Kitchenettes offer refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on a limited basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 202 guestrooms, featuring kitchenettes with refrigerators and microwaves. Rooms have private balconies. Complimentary wireless internet access is available to keep you connected. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreational opportunities offered, including an outdoor pool, an outdoor tennis court, and a fitness center. This aparthotel also features complimentary wireless internet access, concierge services, and a television in a common area.
You can enjoy a meal at the restaurant serving the guests of Viva Eden Lago, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Viva Eden Lago has a restaurant on site.

All inclusive details

This aparthotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

Buffet meals and snacks included

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Massage
  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Car rental
  • Free self parking on site

Family friendly

  • Children's club
  • Children's pool
  • Crib: EUR 4 per night
  • Playground
  • Supervised activities for children (surcharge)

Kitchenette

  • Coffee/tea maker
  • Microwave
  • Refrigerator

Dining

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Bathroom

  • 1 private bathroom
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • TV
  • TV in common areas

Outdoor areas

  • Balcony
  • Garden
  • Terrace

Laundry

  • Laundry facilities
  • Laundry service

Work spaces

  • Business center
  • Desk
  • Meeting room

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Grocery/convenience store
  • Guidebooks
  • Housekeeping (limited availability)
  • Local maps
  • Luggage storage
  • Multilingual staff
  • Phone
  • Restaurant dining guides
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Things to do

  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Fitness classes
  • Gym
  • Mini golf
  • Mountain biking
  • Outdoor tennis court
  • Scuba diving
  • Supervised activities for children
  • Windsurfing
  • Mountain biking nearby
  • Scooter/moped rentals nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 2 buildings
  • 202 units
  • 5 floors
  • Bicycle rentals
  • Garden
  • No plastic drinking straws
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 4.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.55 per person, per night , up to 9 nights, and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 2.20 per person, per night, up to 9 nights, and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: EUR 4.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property is professionally cleaned

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Eden Lago
Lago Eden
Viva Eden Lago
Viva Eden Lago Alcudia
Viva Eden Lago Aparthotel
Viva Eden Lago Aparthotel Alcudia
Eden Lago Hotel Port d`Alcudia
Eden Lago Puerto Alcudia
Viva Eden Lago Majorca, Spain
VIVA Eden Lago Alcúdia
VIVA Eden Lago Aparthotel
VIVA Eden Lago Aparthotel Alcúdia

Viva Eden Lago Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 7 out of 27 reviews
Rating 8 - Good. 15 out of 27 reviews
Rating 6 - Okay. 3 out of 27 reviews
Rating 4 - Poor. 2 out of 27 reviews
Rating 2 - Terrible. 0 out of 27 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and the surrounding area are lovely. There is a real mosquito issue but if you've got your spray to hand then you should be ok?
Stayed 6 nights in Oct 2019

8/10 Good

Jess, Essex

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was really good for an all-inclusive resort, very fresh and varied. Nice room size, clean and everything we needed. Our room view wasn’t the best but someone’s got to have that side I guess. Good value for money. Hotel has a great location, with a lovely view of the lake and only 5 mins walk from the beautiful beach. Also only 10mins in a taxi to Alcúdia port, which is lovely. Evening entertainment was ok, some evenings better than others. Staff helpful and polite. A great resort to go to with children, ours loved it 😃
Stayed 5 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a dress code at dinner and most athletes kept to it.
Stayed 9 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

nice stay, great staff

The hotel is in a great location - the view of the lake is really nice and a 5 minute walk to the beach. The rooms feel a bit old, but are very clean. The beds and pillows are not very comfortable. The staff is amazing. They are professional, interactive and fun. Overall the hotel looks great for families - lots of kids activities, pool closes by 6pm and it stays pretty quiet after 10pm - but as a couple we still enjoyed ourselves. the food was great and the bar poured nice drinks

4/10 Poor

jen, england

Liked: Staff & service

Hotel stay

The food was terrible, similar food every day, not catered for English cuisine. Had to eat pizza an chips twice a day for 7 days. The food was Luke warm or cold. This did spoil our holiday as was hungry a lot of the time, unless we went out and bought food or snacks. Staff were very friendly. however the room we stayed in certainly was not a 4 star room. Very small an basic.

8/10 Good

sarah, UK

Disliked: Staff & service

Choose your room selection carefully

Great family fun all inclusive resort with all meals, alcohol and entertainment provided. Location is the best aspect - 3 min walk to beautiful Alcudia beach. Do take care when you book your room as most of the studios have "two single beds" which are in fact two tiny tiny single sofa beds suitable for kids size only. The double bed studio is a much better option. Staff were very unhelpful when I asked to extend my stay, they had 2 free rooms but for some reason couldn't book me into it until the day I was to originally check out (by which point I had to have made other arrangements). In general, the hotel is quite dated and the staff were pretty useless but for price and location it's a great deal.

8/10 Good

gemma, west yorkshire

Liked: Cleanliness, staff & service, property conditions & facilities

Was a great hotel for a short stay

Eden lago is a great hotel, staff were amazing .. Couldn't do enough for you, free wifi was brilliant, free towels for by the pool but you struggle to get a sunbed!! The hotel is very clean and food is great, the only downside was beds .. Not very comfy and had to push together to make a double! It's smaller than the photos too but overall was lovely and I could have stayed a little longer

8/10 Good

Kim

Traveled with family
Liked: Cleanliness

Ok. But could do better with small adjustments

The overall experience was good. But the swimmingpool was not heated and therefore cold in October. Beds was too hard.
Stayed 9 nights in Sep 2021

6/10 Okay

Verified traveler

Traveled with family
Agreable séjour, chambres assez bruyantes, buffet super, tres bien avec des enfants en bas age.
Stayed 7 nights in Sep 2019

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chambre et hôtel propre. Mise à disposition et gratuitement machine à laver et sèche linge
Stayed 7 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Bra, väldigt barnvänligt. Lite slitet. Kanske inte helt prisvärt, men vi var sent ute. Det mest irriterande var att de tog 3 euro per dag för rummets safety skåp.
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveler

Stayed 14 nights in Jun 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel sublime, personnel très a l’ecoute, buffet très diversifié. Très bonne expérience j’y retournerai !
Stayed 3 nights in May 2019

8/10 Good

anders

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Appartement sind zweckmässig und schön. Sehr gute Betten (Matrazen). Das Personal ist sehr hilfsbereit und sehr freundlich. Das Essen ist ok.Könnte ein bisschen mehr Abwechslung haben, ansonsten gut.
Stayed 7 nights in Apr 2019

10/10 Excellent

Manel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estancia perfecta

Hemos estado muy agusto en este Hotel. La mayoría de clientes eran alemanes pero eso no ha impedido que pudiésemos participar en cualquier actividad y las niñas disfrutaron muchísimo.. Destacar el personal de animación (Flavio y Fabio) y las camareras del buffet. Siempre tenían una sonrisa para nosotros. La limpieza de la habitación también es más que correcta.
Stayed 4 nights in Oct 2018

10/10 Excellent

Anne

Rigtig god familieferie

Rigtig fint hotel med en god pool, god underholdning til børn i løbet af dagen/aftenen og for voksene også forskellige shows om aftenen. Boede i premium apartment med rigtig god plads. Fin all inclusive buffet med forskellige temaer hver aften. Meget kort til stranden hvor der kan lejes strandstole.
Stayed 9 nights in Aug 2018

10/10 Excellent

Laurent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très agréable hôtel pour un séjour en famille

Agréable séjour d’une semaine, au mois d’août, au VIva Eden Lago, avec un enfant de 5 ans. Hôtel à taille humaine par rapport à certains grands complexes hôteliers de Majorque, globalement en très bon état. Toutes les installations sont d’une propreté impeccable. Beaucoup de monde, bien sûr, et guerre pour les transats, mais cela reste acceptable. Séjour en appartement « premium » , récemment rénové, proposant tout le confort attendu (cuisinette, sdb agréable, etc.) et disposant d’une chambre séparée. Nous étions informés par des avis qu’il était préférable de choisir une chambre côté lac pour être au calme (animations autour de la piscine). Pas de problème de bruit pour nous. En formule all inclusive, buffets globalement assez variés et de bonne qualité. Personnel hôtelier et équipe d’animation du mini club d’une grande gentillesse et très attentifs avec les enfants. Tout est fait pour leur donner le sourire (activités, danse tous les soirs, etc.). Spectacles sympa (pr parents et enfants). Clientèle allemande très majoritaire et Français peu usité, mais les animateurs arrivent à communiquer avec les petits Français. Plage à 300 m belle (eau turquoise) et propre, qui fait oublier les environs quelconques et très urbanisés. Bref, une adresse très recommandable pour un séjour dans une ambiance familiale et dans un lieu où les enfants sont à la fête... Quelques points d’amélioration, dont le wifi, vite saturé et... le fromage , pas fait pour des palais français. ;)
Stayed 6 nights in Aug 2018

8/10 Good

Jeanne

Liked: Staff & service
Disliked: Room comfort

Ok ophold

Det var er fint hotel men man kunne godt se at det er slidt. Selvom vi tjekkede ind to timer efter tiden, skulle vi stadig vente på værelset. Maden var ok dog meget det samme.
Stayed 5 nights in Jun 2017

10/10 Excellent

Gaëtan, Québec Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bonne qualité prix

Cet hôtel tout inclus est bien adapté pour la famille, mais aussi pour les couples qui ne veulent pas s'embarrasser de chercher des restos tous les jours. Il est très proche de la plage d'Alcucia et offre une piscine très bien entretenue. Par contre, le prix peut varier fortement selon les saisons, ce qui rend l'évaluation de qualité/prix variable. Pour ceux qui ont une voiture, il vaut la peine de réserver cet hôtel pour plusieurs jours, voire une semaine. Il est à proximité de plusieurs sites d'intérêt.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastiskt trevligt hotell med bra service

4/10 Poor

Sylwia, Hyllinge

Liked: Staff & service
Disliked: Property conditions & facilities
Personalen är utmärkt!!! :) stort tack för Michal,Kevin och Pia!!! barn har varit super glada och vi tackar för allt :)

8/10 Good

jp, pau

Liked: Cleanliness, staff & service, room comfort

établissement bien situé

séjour prévu pour un dépaysement coté ibérique.Hélas nous nous sommes retrouvé en Allemagne (99% des résidents)+ télé +information et animation en allemand. Les agences de voyages devraient le stipuler. Heureusement nous avions prévu la location d'un véhicule pour la semaine ce qui nous a permis de passer des journées hors hôtel et de visiter cette belle région de Majorque et ses petit villages et d’échanger avec les autochtones.

6/10 Okay

Martina, Berlin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Guter Blick über den Lago

Zimmer sind sehr klein mit unbequemen Betten ( 80 cm breit und mit Holz umrahmt an drei Seiten ). Behelfsmäßige Kochgelenheit, die sehr abgeranzt war. Abendanimation war so laut, dass man vor Ende nicht schlafen konnte. Außerdem nicht sehenswert. Das Essen war einfaltslos und nicht schmackhaft.

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort