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GRAN HOTEL LAS FUENTES

Property class: 4

Choose dates to view prices

Photo gallery for GRAN HOTEL LAS FUENTES

A clear pool with a thatched-roof structure, palm trees, and a rocky outcrop.
A modern lobby with a glass door entrance, a reception desk, and a staircase leading to upper floors.
A modern bar area with a glass table and wooden chairs, a counter with various bottles, and a view into a dining area with a staircase.
A beach with clear water, palm trees, and a rocky outcrop.
A balcony with a table and chairs, overlooking a beach and a rocky breakwater.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Spa
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Avinguda de les Fonts 26, Alcala de Xivert, Castellón, 12579
  • Place, Cala Blanca
    ‪12 min walk‬
  • Place, Platja del Carregador
    ‪8 min drive‬
  • Place, Cala Mundina
    ‪11 min drive‬
  • Airport, Castellon de la Plana (CDT-Castellón Costa Azahar)
    ‪32 min drive‬

Room options

View all photos for Standard Double Room, Terrace (1 adult)

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Standard Double Room, Terrace (1 adult)

9.0 out of 10
Wonderful
(2 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Double Room, Terrace (2 adults)

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Standard Double Room, Terrace (2 adults)

8.8 out of 10
Excellent
(10 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Double Room, Terrace (3 adults)

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Standard Double Room, Terrace (3 adults)

  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Double Room, Terrace (4 adults)

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Standard Double Room, Terrace (4 adults)

  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Double Room, Terrace (2 adults + 1 child)

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Standard Double Room, Terrace (2 adults + 1 child)

  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Double Room, Terrace (2 adults + 2 children)

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Standard Double Room, Terrace (2 adults + 2 children)

  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Double Room, Terrace (3 adults + 1 child)

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Standard Double Room, Terrace (3 adults + 1 child)

  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Double Room, Terrace, Sea View (1 adult)

Minibar, in-room safe, desk, blackout drapes

Double Room, Terrace, Sea View (1 adult)

  • Sea view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Double Room, Terrace, Sea View (2 adults)

Minibar, in-room safe, desk, blackout drapes

Double Room, Terrace, Sea View (2 adults)

8.0 out of 10
Very good
(2 reviews)
  • Sea view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Double Room, Terrace, Sea View (3 adults)

Minibar, in-room safe, desk, blackout drapes

Double Room, Terrace, Sea View (3 adults)

  • Sea view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Double Room, Terrace, Sea View (4 adults)

Minibar, in-room safe, desk, blackout drapes

Double Room, Terrace, Sea View (4 adults)

  • Sea view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Double Room, Terrace, Sea View (2 adults + 1 child)

Minibar, in-room safe, desk, blackout drapes

Double Room, Terrace, Sea View (2 adults + 1 child)

  • Sea view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Double Room, Terrace, Sea View (2 adults + 2 children)

Minibar, in-room safe, desk, blackout drapes

Double Room, Terrace, Sea View (2 adults + 2 children)

  • Sea view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Double Room, Terrace, Sea View (3 adults + 1 child)

Minibar, in-room safe, desk, blackout drapes

Double Room, Terrace, Sea View (3 adults + 1 child)

  • Sea view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Premium Double Room, Terrace (1 adult)

A hotel room with a bed, a desk with a computer, a chair, a TV, and a balcony with a view of the sea.

Premium Double Room, Terrace (1 adult)

  • 269 sq ft
  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds
  • Free WiFi

View all photos for Premium Double Room, Terrace (2 adults)

A hotel room with a bed, a desk with a computer, a chair, a TV, and a balcony with a view of the sea.

Premium Double Room, Terrace (2 adults)

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

View all photos for Premium Double Room, Terrace (3 adults)

A hotel room with a bed, a desk with a computer, a chair, a TV, and a balcony with a view of the sea.

Premium Double Room, Terrace (3 adults)

  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Premium Double Room, Terrace (4 adults)

A hotel room with a bed, a desk with a computer, a chair, a TV, and a balcony with a view of the sea.

Premium Double Room, Terrace (4 adults)

9.0 out of 10
Wonderful
(2 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Premium Double Room, Terrace (2 adults + 1 child)

A hotel room with a bed, a desk with a computer, a chair, a TV, and a balcony with a view of the sea.

Premium Double Room, Terrace (2 adults + 1 child)

  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Premium Double Room, Terrace (2 adults + 2 children)

A hotel room with a bed, a desk with a computer, a chair, a TV, and a balcony with a view of the sea.

Premium Double Room, Terrace (2 adults + 2 children)

  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Premium Double Room, Terrace (3 adults + 1 child)

A hotel room with a bed, a desk with a computer, a chair, a TV, and a balcony with a view of the sea.

Premium Double Room, Terrace (3 adults + 1 child)

  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Double Room, Terrace, Sea View (2 adults)

A hotel room with a bed, a desk, a chair, a TV, and a balcony with a view.

Deluxe Double Room, Terrace, Sea View (2 adults)

7.4 out of 10
Good
(3 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Deluxe Double Room, Terrace, Sea View (3 adults)

A hotel room with a bed, a desk, a chair, a TV, and a balcony with a view.

Deluxe Double Room, Terrace, Sea View (3 adults)

  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Deluxe Double Room, Terrace, Sea View (4 adults)

A hotel room with two beds, a desk with a lamp, a TV, and a view of the sea.

Deluxe Double Room, Terrace, Sea View (4 adults)

  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Double Room, Terrace, Sea View (2 adults + 1 child)

A hotel room with a bed, a desk, a chair, a TV, and a balcony with a view.

Deluxe Double Room, Terrace, Sea View (2 adults + 1 child)

  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Deluxe Double Room, Terrace, Sea View (2 adults + 2 children)

A hotel room with two beds, a desk with a lamp, a TV, and a view of the sea.

Deluxe Double Room, Terrace, Sea View (2 adults + 2 children)

  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Double Room, Terrace, Sea View (3 adults + 1 child)

A hotel room with two beds, a desk with a lamp, a TV, and a view of the sea.

Deluxe Double Room, Terrace, Sea View (3 adults + 1 child)

  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

DOUBLE PREMIUM

  • Sleeps 4
  • Free WiFi

DOUBLE PARTIAL SEA VIEW

  • Sleeps 4
  • Free WiFi

DOUBLE SIDE SEA VIEW

  • Sleeps 4
  • Free WiFi

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4.0 out of 5, Very Good, 321 reviews
$99 nightly
The price is $109
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Total with taxes and fees
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About the neighborhood

Alcala de Xivert

With a stay at GRAN HOTEL LAS FUENTES in Alcala de Xivert (Alcossebre), you'll be within a 5-minute drive of Cala Blanca and Cala Mundina. .This beach hotel is 1.5 mi (2.4 km) from Cala Argilaga and 1.5 mi (2.4 km) from Cala Cubanita.

What's nearby

  • Playa de Las Fuentes - 2 min walk - 0.1 miles
  • Cala Blanca - 12 min walk - 0.7 miles
  • Platja del Carregador - 8 min drive - 1.3 miles
  • Cala Mundina - 11 min drive - 1.1 miles
  • Marina d'Or - 33 min drive - 18.6 miles

Getting around

  • Alcalá de Chivert Station - 14 min drive
  • Castellon de la Plana (CDT-Castellón Costa Azahar) - 26 min drive

Restaurants

  • ‪Cal Pitu - ‬18 min drive
  • ‪La Torre - ‬13 min drive
  • ‪El Mirador - ‬8 min drive
  • ‪El Muret - ‬19 min drive
  • ‪El Xiringuito - ‬2 min walk

About this property

GRAN HOTEL LAS FUENTES

GRAN HOTEL LAS FUENTES offers 207 air-conditioned accommodations with minibars and safes. LED televisions come with digital channels. Bathrooms include bathtubs or showers, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club and a sauna.

Guests under 16 years old are not allowed in the health club or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Make yourself at home in one of the 207 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor pools, a health club, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
For lunch or dinner, stop by Restaurante Buffet, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 8:00 AM to 10:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Alcala de Xivert? This hotel has 2982 square feet (277 square meters) of space consisting of conference space and 2 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available on request), and self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served each morning between 8:00 AM and 10:00 AM.
Restaurante Buffet - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) during limited hours at scheduled times and on request
  • Area shuttle (surcharge)
  • Self parking on site (EUR 16 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Restaurante Buffet

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Library
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Crib (surcharge)
  • Free children's club
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 2,982 square feet of conference space

Outdoors

  • Garden
  • In a regional park
  • On the beach
  • On the boardwalk/promenade
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1999
  • Communal living room
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Lunch service is not available on December 31
This property enforces a dress code policy in the SPA.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 12.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 80.00 per person, per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: EUR 16 per day
  • An in-room safe is available for an additional fee
  • Crib (infant bed) fee: EUR 12.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 10:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 16 years old are not allowed in the health club or fitness facility
Guests under 12 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision

Property is also known as

Gran Hotel Las Fuentes Alcala de Chivert
Gran Las Fuentes
Gran Las Fuentes Alcala de Chivert
Gran Hotel Las Fuentes Alcala de Xivert
Gran Las Fuentes Alcala de Xivert
Gran Hotel Las Fuentes
Gran Hotel Las Fuentes Hotel
Gran Hotel Las Fuentes Alcala de Xivert
Gran Hotel Las Fuentes de Fantasía Hoteles
Gran Hotel Las Fuentes Hotel Alcala de Xivert

GRAN HOTEL LAS FUENTES Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 53 out of 129 reviews
Rating 8 - Good. 45 out of 129 reviews
Rating 6 - Okay. 17 out of 129 reviews
Rating 4 - Poor. 12 out of 129 reviews
Rating 2 - Terrible. 2 out of 129 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, the smallest we’ve had on our 3 hotel stay in Spain. Unfortunately our sea view room was easterly facing, which meant no afternoon sun bathing on the balcony.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Nuria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N
Stayed 2 nights in May 2026
Verified review

4/10 Poor

Jamie

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
It is just an average hotel, average beach. Not up scale by any means. Not French/Italian Riviera. The quality displayed by the marketing does not reflect the truth of the property at all. Rooms are average at best-motel 6 like with a balcony. Breakfast and meals are overrun with people and completely chaotic. Hard to say how it compares to other option, but I would much rather return to Peniscola.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

justin

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, so close to the beach and boardwalk, will definitely return
Stayed 3 nights in Sep 2024
Verified review

8/10 Good

Brigitte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, by the beach and not far from restaurants and shops. I would happily stay there again.
Stayed 5 nights in Oct 2023
Verified review

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another great stay

Third time we have travelled here from England and would recommmend again. Fantastic location.
Stayed 5 nights in Oct 2024
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beach side hotel

Lovely hotel, amazing staff and a brilliant location. Will go again.
Stayed 7 nights in May 2024
Verified review

10/10 Excellent

Clifford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The paseo walk to the designer lighthouse is a good way to walk off a generous buffet breakfast (didn’t take the Cava but it was there in plenty).
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic

Fantastic hotel for families. Staff were so attentive. Rooms are spacious and clean. Great location as located by the beach and walking distance to restaurants.
Stayed 9 nights in Aug 2022
Verified review

4/10 Poor

PASCAL

Liked: Property conditions & facilities
Disliked: Staff & service
Staff not helping, no parking, room not available
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great!

Modern 4* in lovely location, everything spot on for us. Of course the photos on the listing are clever, the gym and pool are much smaller irl; but still all good. Local town is lovely too, plenty of nice restaurants and a market came on Tuesday.
Stayed 4 nights in Sep 2024
Verified review

8/10 Good

Manuela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice views, right at beach, safe place to park, pool rather crowded (many families) and also quite loud until midnight (children programs till ten and evening shows till midnight), but from then very quiet. Also very quiet between 2 and 4 pm. Great choice of fresh fruit at breakfast, the rest ok.
Stayed 2 nights in May 2024
Verified review

4/10 Poor

Leigh

Disliked: Amenities, property conditions & facilities
The food was awful, room basic, and no coffee, water or anything. Not 4 star.
Stayed 2 nights in Jun 2025
Verified review

4/10 Poor

John

Liked: Property conditions & facilities

Not great!!

Poor check in , very slow, unexpected parking charge!!!! No water in room, asked reception, never arrived!!! , check out , only one person on reception on a Saturday morning????
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Pablo

Liked: Cleanliness, property conditions & facilities, room comfort

Amazing, if you don't care about staff and food

The hotel had a great atmosphere and it is pretty. Staff is not well trained and food is bearable. reception: we had a terrible experience. Check-in was delayed. Staff was unfriendly. Didn't give clear instructions for spa and pool area. We kept asking about towels and they didn't have a clear answer. Turns out, you need to rent the towels, but they also did not say where or showed us the towels. We got a welcome drink for each person and when we order it, we had order all four together; it was non-alcoholic welcome drinks only; and there was only one option of drink, which was a mix of sugar syrups. If they are not welcoming drinks, just don't give it to people. spa: Disappointing. It is paid to get in, even though it does not say in hotels.com and it is hidden in their website. It is only for 40m. Towels are not included. Spa was cold, and it is not a cozy spa. main restaurant: Food was ok. You can always find something to eat, but far from good. Low end disney/cruise buffet. pool bar: Food was really good at the bar (paid sandwiches). Service was not so good, but ok. kidsclub: staff is great. timings are ok (could be longer). facilities are nice. pool area: really nice, taken care of It was early May, so not too busy, which was very nice. location: amazing; can walk to the beach, can walk to restaurants (10m for better options), and even to the center (a bit further).
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Jorge

Liked: Staff & service, amenities, property conditions & facilities
Colchón demasiado blando y algo de falta de opción izar en limpieza, lo demás perfecto, para repetir.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Juan carlos

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Limpieza y horarios de piscina y alrededores fatal
Stayed 4 nights in Aug 2025
Verified review

8/10 Good

Jose Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy agusto la instancia
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito boa agradecemos
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pas mal
Stayed 4 nights in Jul 2025
Verified review

4/10 Poor

Pascual

Liked: Cleanliness
Disliked: Amenities
Falta de plazas de parking
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Jose Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal muy agradable!!! Excelente!!!
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel espectacular, el servido muy buenos y amables en todo momento, la única pega son las camas que a la hora de dormir si eres de moverte un poco suenan mucho y te hace desvelar cada 2 por 3, son muy cómodas para dormir pero sin moverte.. por lo demás genial! Intentaremos volver a repetir nos gustó mucho las piscinas!.
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Clara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tutto ok! Peccato che dove si mangia sembra una grande sala senza “pesonalità ” tavoli senza tovaglia e nessuna decorazione!
Stayed 7 nights in May 2025
Verified review

6/10 Okay

Verified traveler

Frais cachés

Mauvaise surprise lors de cette réservation via hotels.Com. Nous avions réservé pour 2 adultes, 1 enfant et 1 bébé. Un fois arrivé à l'hôtel, le bébé n'avait pas été pris en compte et il nous a été demandé un supplément pour le nourrisson. Ce sont clairement des frais cachés et ceci est inacceptable
Stayed 1 night in May 2025