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Pan American Inn & Suites

2.0 star property

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Photo gallery for Pan American Inn & Suites

Lobby sitting area
Front of property
Premium bedding, desk, blackout drapes, iron/ironing board
Restaurant
TV

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Gym
  • Business services

Explore the area

View in a map
7620 Pan American East Fwy NE, Albuquerque, NM, 87109
  • Place, Gruet Winery
    ‪1 min drive‬
  • Place, Calibers Gun Range
    ‪1 min drive‬
  • Place, Balloon Fiesta Park
    ‪2 min drive‬
  • Airport, Albuquerque, NM (ABQ-Albuquerque Intl. Sunport)
    ‪16 min drive‬

Room options

View all photos for Suite with 2 queen size beds and a sofa bed

Premium bedding, desk, blackout drapes, iron/ironing board

Suite with 2 queen size beds and a sofa bed

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite with 1 King size bed and a sofa bed

Premium bedding, desk, blackout drapes, iron/ironing board

Suite with 1 King size bed and a sofa bed

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Premium bedding, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

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About the neighborhood

Albuquerque

With a stay at Pan American Inn & Suites, you'll be centrally located in Albuquerque, a 4-minute drive from Balloon Fiesta Park and 5 minutes from Sandia Casino. .This hotel is 6.8 mi (10.9 km) from ABQ Uptown and 8.9 mi (14.2 km) from Albuquerque Convention Center.

What's nearby

  • ITT Technical Institute - 15 min walk - 0.8 miles
  • Gruet Winery - 1 min drive - 1.0 mile
  • Calibers Gun Range - 1 min drive - 0.7 miles
  • Balloon Fiesta Park - 2 min drive - 1.7 miles
  • ABQ Uptown - 11 min drive - 11.2 miles

Getting around

  • Alvarado Transportation Center - 11 min drive
  • Albuquerque International Sunport (ABQ) - 15 min drive

Restaurants

  • ‪Circle K - ‬5 min drive
  • ‪Chick-fil-A - ‬2 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪Whataburger - ‬4 min drive
  • ‪Jimmy's Cafe On Jefferson - ‬19 min walk

About this property

Pan American Inn & Suites

Pan American Inn & Suites offers 168 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 168 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Be sure to enjoy recreational amenities, including an outdoor pool, a fitness center, and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and a ballroom.
At Pan American Inn & Suites, enjoy a satisfying meal at the restaurant.
Featured amenities include laundry facilities, a safe deposit box at the front desk, and an elevator. Free self parking is available onsite.
Pan American Inn & Suites has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 100% renewable energy
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Dining venue(s)
  • Fitness facility
  • Outdoor pool
The following facilities are closed on Monday and Sunday:
  • Dining venue(s)
  • Fitness facility
  • Outdoor pool

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Heating is not provided
This property uses some solar energy; some water is reused through a grey water recycling system
Safety features at this property include a smoke detector

Property is also known as

Quality Albuquerque
Quality Inn Albuquerque
Pan American Inn Albuquerque
Pan American Inn
Pan American Albuquerque
Pan American Inn Suites
Pan American Inn & Suites Hotel
Pan American Inn & Suites Albuquerque
Pan American Inn & Suites Hotel Albuquerque

Pan American Inn & Suites Reviews

Reviews

6.8
Rating 10 - Excellent. 210 out of 1000 reviews
Rating 8 - Good. 312 out of 1000 reviews
Rating 6 - Okay. 204 out of 1000 reviews
Rating 4 - Poor. 132 out of 1000 reviews
Rating 2 - Terrible. 142 out of 1000 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

4.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was under renovation at the time of my visit. Check in took about 10 min. Once we got into our room we noticed the trash was not taken out from the previous guest. The bathroom had dead cockroaches on the floor. We told the front desk and they wanted to move us to a different room but I opted for the refund. It was disgusting and inexcusable. Don’t stay here!!
Stayed 1 night in Mar 2020
Verified

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service
For 50 bucks you get a very nice suite at a bargen price. Close to food and shopping.
Stayed 1 night in Mar 2020
Verified

2/10 Terrible

Enrique

Disliked: Cleanliness, amenities, property conditions & facilities
The worst hotel Ive ever stayed, no heating, super filthy, rude personel, shady charges, cash deposit. P
Stayed 1 night in Mar 2020
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
dirty no heat or cooling ..roaches te worst hotel ever stayed at.
Stayed 2 nights in Feb 2020
Verified

2/10 Terrible

Melissa

Disliked: Cleanliness, property conditions & facilities
There were bugs all over the room, in the tub and on the bathroom floor, I checked in and about 30 min later, checked right back out and got a refund. I will never stay here or recommend this place to anyone. Looked like there were a bunch of druggies staying there and there was trash all over the property. The bear statue was cute though.
Stayed 1 night in Feb 2020
Verified

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Rhere was no HEAT IN ANY OF THE ROOMS THEY GIVE U A LITTLE HEATER
Stayed 3 nights in Feb 2020
Verified

2/10 Terrible

Jennie

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We needed to stay in Albuquerque one night so I made reservation for a ground floor room at Pan American Inn & Suites After checking in on Friday, January 24, we entered the room & discovered it was not cleaned!! The worker got us into another room which looked alright We later found the bathtub was not cleaned; it had hair on the tub!! The heater did not work and it got very cold. We didn't have a restful night! On Saturday we found that we needed to stay another night so giving them the benefit of a doubt, I reserved a room at the same motel. The lamp in this room didn't work and the bathroom sink had a very slow drain! To our disappointment, we were given another uncleaned room! We couldn't open the third room which was on the second floor and there was a bad smell on that floor. We just opted to stay in that first room with the slow drain sink! We left early the next morning and was very very disappointed with this motel!! We are not staying there anymore. When we asked to be compensated for all our troubles, Melissa and Shannon said to report it to Expedia since I had booked the room through you. So now that I've presented my complaints, I'd like to be compensated for what we encountered at this particular motel!! Thank you for your consideration.
Stayed 1 night in Jan 2020
Verified

8/10 Good

tony

Liked: Staff & service, room comfort
The roof was leaking in hallways and breakfast area. But they didnt have breakfast for two days we were there. The room was not vacum but was comfortable.
Stayed 2 nights in Jan 2020
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay Away From Here

I reserved two suites. Both smelled horrible. One heater refused to work. One suite had no couch in the room. Even though they advertise hot breakfast on the site and large illuminated sign on the property, they do not. No sheets for the one suite that had a couch. It was a very bad experience and I won’t stay here ever again.
Stayed 1 night in Jan 2020
Verified

4/10 Poor

Vianey

Liked: Staff & service
Disliked: Property conditions & facilities
Not a c working 👎👎👎
Stayed 1 night in Aug 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk requested $100.00 cash deposit. No ATM avaliable so decided to leave. This was once a quality inn and was one of the nicest places to stay. What happen?? Been downhill for a while now. SIGN on door days no breakfast.
Stayed 1 night in Dec 2019
Verified

4/10 Poor

Robert

Disliked: Cleanliness, property conditions & facilities, room comfort

Never again

Plaster falling down from water damage. Doors not working. Bed with valleys where too many people slept on it through the years. No hair dryer. TV was very old with a dark picture. Advertised breakfast but a hand written sign that said NO BREAKFAST sorry.
Stayed 1 night in Jan 2020
Verified

2/10 Terrible

Verified traveler

Disliked: Staff & service, amenities, property conditions & facilities
We have stayed there before and was a great place to stay. But over the last several monthes it went downhill very badly. Will not stay there again and will not recomend to anybody.The homless people might not even stay there now
Stayed 4 nights in Dec 2019
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
It must be new management and they are trying to get things fixed up. There were many things that needed to be fixed or were not working correctly. I think when they get it all fixed up and functioning as it should, it will be a nice property, but right now it is clean and the staff was accommodating, but it may take a few weeks to get up to par.
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Es uno de los pocos hoteles que el check out es a las 12
Stayed 1 night in Nov 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
The room smelled really bad of dog pee and there was no heat!!!
Stayed 1 night in Nov 2019
Verified

6/10 Okay

Verified traveler

Disliked: Amenities, property conditions & facilities
Water damage in the lobby, no breakfast, computers were down, tons of bugs in the shower.
Stayed 1 night in Nov 2019
Verified

4/10 Poor

Wilbert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

i wasn't too happy

it is good to make your own judgement, all people don't like the same things
Stayed 2 nights in Nov 2019
Verified

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property was 'undergoing renovation' when we showed up (10/4). Staff was mostly accommodating, but there were notices on the property starting that Continental breakfast was no longer being served (as of about 2 months after we booked our stay and 2 months before our arrival). We were not notified of this before we arrived, but decided to stay anyway since we were not going to be there during breakfast hours - until the AC stopped working. We checked out after two days.
Stayed 9 nights in Oct 2019
Verified

10/10 Excellent

Alexa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good stay, we really enjoyed the room, our kids really enjoyed the space that was provided. The only we wanted was the swimming pool and it was out of service.
Stayed 1 night in Oct 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Property conditions & facilities
Could not find it drove 1 hour down road to a different one
Stayed 1 night in Oct 2019
Verified

2/10 Terrible

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
No air conditioning or breakfast. Not good for over 70 dollars a night
Stayed 1 night in Oct 2019
Verified

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Shower does not work, no stopper in the bath tub that needs refinishing. Was not able to take shower nor bath. Had to use cup to pour water over body. No tea bags nor sugar and cream. Breakfast was not available. I should get a partial refund for this stay. Please let the management of this hotel know about this.
Stayed 3 nights in Oct 2019
Verified

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Do not stay here. No air conditioning. No WiFi. Almost everything is in disrepair or falling apart. They're too cheap to even light up the sign, making it impossible to find after dark. Old furniture is piled up in the parking lot. The staff are doing the best they can under very difficult circumstances.
Stayed 2 nights in Oct 2019
Verified

2/10 Terrible

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Needs to close until renovation done

No breakfast as advertised No A/C Pool and Hot Tub out of commission No Hot Water Half of the place seems abandoned with lights off Clearly a case of greedy or desperate management who are unwilling to close the place down and do the necessary renovations. The A/C at this hotel has been not working for literal months.
Stayed 3 nights in Oct 2019

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