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Club Sun Heaven - All Inclusive

Property class: 5 and above

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Photo gallery for Club Sun Heaven - All Inclusive

A clear blue pool with lounge chairs and umbrellas, surrounded by greenery and a high wall.
Property video
An outdoor deck with wooden tables and chairs, overlooking a beach with umbrellas and lounge chairs.
A beach with rows of sun loungers and umbrellas, a wooden walkway, and a clear sky.
A resort with a pool, palm trees, and a statue of an elephant and rhino.

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • All inclusive
  • Spa
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Payallar Mah D-400 Cd No 22, Alanya, Antalya, 7475
  • Place, beach near TURTAS otel
    ‪2 min walk‬
  • Place, Konakli Clock Tower
    ‪1 min drive‬
  • Place, Konakli Mosque
    ‪1 min drive‬

Room options

View all photos for Standard Room

A hotel room with a large bed, a desk, and a chair. There is a window with curtains, a wall-mounted TV, and a decorative wall piece.

Standard Room

  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed, 1 Twin Bed and 1 Twin Sofa Bed

View all photos for Family Room

Room

Family Room

  • Garden view
  • 646 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Twin Beds and 2 Double Beds

View all photos for Standard Triple Room

A hotel room with two beds, a desk, and a chair. There is a large window with curtains, a flat-screen TV mounted on the wall, and a wooden accent wall.

Standard Triple Room

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed, 1 Twin Bed and 1 Twin Sofa Bed

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  • Pool
  • Breakfast included
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About the neighborhood

Alanya

With a stay at Club Sun Heaven - All Inclusive in Alanya, you'll be by the sea, within a 15-minute drive of Kleopatra Beach and Konakli Clock Tower.
View more Resorts in AlanyaOpens in a new window

What's nearby

  • beach near Atatürk Caddesi - 1 min walk - 0.1 miles
  • beach near TURTAS otel - 2 min walk - 0.1 miles
  • Konakli Clock Tower - 1 min drive - 1.2 miles
  • Konakli Mosque - 1 min drive - 1.4 miles
  • Kleopatra Beach - 9 min drive - 9.8 miles

Restaurants

  • ‪Serapsu Restaurant - ‬20 min walk
  • ‪Robert's Coffee - ‬17 min walk
  • ‪Sancak Cafe - ‬3 min drive
  • ‪Timo bar - ‬16 min walk
  • ‪Sunset Beach&Cafe - ‬9 min walk

About this property

Club Sun Heaven - All Inclusive

Club Sun Heaven - All Inclusive offers 358 accommodations with minibars and complimentary bottled water. Rooms open to balconies. Accommodations are furnished with twin sofa beds. Beds feature premium bedding. LCD televisions come with satellite channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

2 outdoor swimming pools are on site along with an indoor pool. Other recreational amenities include a waterslide and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. The spa is open daily.
Make yourself at home in one of the 358 guestrooms featuring minibars and LCD televisions. Your bed comes with premium bedding, and all rooms are furnished with twin sofa beds. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 2 outdoor pools, you can spend some time at the private beach.
You can enjoy a meal at the restaurant serving the guests of Club Sun Heaven - All Inclusive, or stop in at the snack bar/deli. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 4 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours).
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Onsite venue - This buffet restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from November 1 2026 to April 22 2027 (dates subject to change).
The following facilities or services will be unavailable from November 1 2026 to April 22 2027 (dates subject to change):
  • One of the bars/lounges
  • One of the dining venues
  • Breakfast
  • Children's club
  • Daily housekeeping
  • Entertainment facilities
  • Fitness facilities
  • Laundry facilities
  • Meeting facilities
  • Recreation facilities
  • Sauna
  • Spa
  • Spa/Beauty services
  • Supervised childcare
  • Swimming pool
The property is closed between October 31 and April 26.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Airport shuttle fee: EUR 25 per person
  • Airport shuttle fee per child: EUR 25 (up to 11 years old)
  • In-room safe fee: EUR 2 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 15427

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Club Sun Heaven Resort Antalya
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Club Sun Heaven - All Inclusive Reviews

Reviews

6.6
Rating 10 - Excellent. 8 out of 24 reviews
Rating 8 - Good. 3 out of 24 reviews
Rating 6 - Okay. 4 out of 24 reviews
Rating 4 - Poor. 4 out of 24 reviews
Rating 2 - Terrible. 5 out of 24 reviews

7.0/10

Cleanliness

6.8/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great vocation

It was really nice and relaxing
Stayed 4 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value for the price

very satisfaying for the fair price. Clean and renovated, nice workers, plenty and tasty food. Beach is not far. Just little bit boring at evenings.
Stayed 5 nights in Oct 2024
Verified review

2/10 Terrible

Liked: Cleanliness, amenities, property conditions & facilities
AC was disconnected ! food below critics. Staff was OK
Stayed 6 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not bad.
Stayed 7 nights in Apr 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad hotel!

Do not go to this hotel! There are so many better ones! Beach is full of plastic and dirty. Some staff are friendly others are not. Buffet is very limited. All-in: only bad wine, beer, vodka and whiskey. Rooms are only cleaned to a limited extent. Two small swimming pools where there is already shade quickly. The show every night was ok.
Stayed 8 nights in May 2022
Verified review

6/10 Okay

Disliked: Cleanliness

3 stars only

Definitely not 5 star, at the most 4 stars. I would say 3 stars in my opinion. The hotel is dirty all the time even in the morning. I don’t think the pool filters are working , by noon the pool water is milky. Never have I ever seen so bad entertainment team, they have the wrong job obviously, only caring about their Filler and botox. So bad attitude at all time they look like they hate their life. Food is okey - not great - it needs more variety and taste. No clean towels everyday that’s not 5 star. Also you have to fight for a subbed by the pool.
Stayed 5 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hyggelige ansatte og fint hotell
Stayed 10 nights in Apr 2026
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotellet lever dessverre ikke opp til forventningene til et femstjerners hotell. Bildene gir et misvisende inntrykk og lover langt mer enn det man faktisk møter ved ankomst. Airconditionen fungerte dårlig i store deler av hotellet, og innsjekkingen tok unødvendig lang tid. Personalet fremsto ofte lite hjelpsomme og lite imøtekommende. Renholdet var heller ikke tilfredsstillende, og flere fasiliteter fungerte dårlig. Fellesområdene hadde flere problemer. Toalettene kunne ofte ikke spyles ned, og lyset slo seg stadig av. Vannsklien var ubehagelig å bruke, bassengene var svært overfylte, og det var vanskelig å finne ledige solsenger. Maten var helt grei, men det var lange køer og ofte vanskelig å finne bord. Kveldsunderholdningen var nesten utelukkende på russisk, med lite tilrettelagt for skandinaviske gjester. Rommene var fine, men resten av hotellet fremsto slitt. Det var mye støy fra underholdningen hver kveld frem til midnatt. Under oppholdet ble det ikke fylt på med håndklær eller toalettpapir uten at vi måtte be om det, og ekstra seng var ikke klargjort ved ankomst. Hotellet ligger lite hyggelig til, mellom en trafikkert vei og andre hoteller. Området utenfor oppleves lite innbydende og ikke særlig barnevennlig. Stranden var også lite attraktiv, med steinete forhold og glatte betongsteiner i vannet. Vi var glade for at vi kun skulle bo her i to netter. Sammenlignet med AQI Pegasos Royal, som leverte en ekte femstjerners opplevelse, ville vi valgt et annet hotell.
Stayed 2 nights in Jul 2026
Verified review

4/10 Poor

Liked: Property conditions & facilities
Disliked: Staff & service
Ich war mit meiner Freundin sieben Nächte im Club Sun Heaven. Es war nichts für uns. Ich denke, die gesamte Hotelanlage ist mehr für russische Familien konzipiert. Jeden Abend gab es eine Abendveranstaltung, und zweimal davon war Live-Musik. Die Sänger, zwei türkische Sänger, haben mehr Lieder auf Russisch als auf Türkisch oder Englisch gesungen. Das Essen war eine Katastrophe. Nach dem dritten Tag hatten wir schon keine Lust mehr darauf und waren traurig, wenn es Essenszeit war. Das meiste Essen hatte keinen Geschmack oder schmeckte einfach nach nichts. Das einzige gute Essen waren Pommes und morgens Honig mit Brot. An der Poolbar wurden diverse „Cocktails“ angeboten, die Mojitos zum Beispiel, wurden von drei verschiedenen Barkeepern immer unterschiedlich zubereitet. Andere Drinks wie Jack Daniels mussten extra bezahlt werden. Allgemein bekam man Softdrinks (Cola, Fanta usw.) in kleinen Plastikbechern, die oft mit Wasser gemischt waren. Die Entertainment-Gruppe war ziemlich aufdringlich und kam mehrmals, um kostenpflichtige Angebote wie Bingo anzubieten. Shisha kostete ebenfalls 15 Euro und wurde nur nachts angeboten. Die Anlage hatte verschiedene Läden, auch von russischen Betreibern. Das Spa mit türkischem Bad, das ebenfalls von Russen betrieben wurde, war kostenpflichtig und kostete 40 Euro. Man hat ehrlich gesagt nicht so viel All-Inclusive wie erwartet. Der Strand ist okay, jedoch gibt es im Meer große Steine, was eine Verletzungsgefahr darstellt.
Stayed 7 nights in Jul 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities
Very dirty ,and only Rusisk speakers No arther launguege.
Stayed 10 nights in Jun 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

очень хорошо

Отель , в котором есть всё для отдыха с детьми, но молодым девушкам и парням - не сюда. Мы отдыхали семьей, поэтому приедем еще раз точно.
Stayed 23 nights in Jun 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities

Çok güzel 1 hafta

Kaldığımız 1 hafta boyunca her şey çok iyiyidi, tek sıkıntımız odada ki yatak uyutmayacak kadar ses yapıyordu yatakta hiç kıpırdamadan uyumaya çalıştık. restauran kısmındaki exucutive chef ibrahim ustaya ilgisinden dolayı çok teşekkür ederiz.
Stayed 6 nights in Jun 2017
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Kimseye tavsiye etmiyorum. Oglenki yemekleri aksam tekrar hazirlayip sunuyorlar. Kahvaltida tereyag bile yok tereyag aromali margarin var, bal yok bal surubu var.
Stayed 3 nights in Jun 2017
Verified review

2/10 Terrible

Disliked: Staff & service, room comfort

Ei kiitos enää

Hotellissa oli vain venäjää puhuvia asiakkaita. Suurin osa henkilökunnasta ei puhunut lainkaan englantia. Ohjelmat olivat venäjänkielisiä. Rantapyyhkeet sai vaihtaa vain kerran viikossa ilman lisämaksua. Yleisesti ottaen aika surkea, tähtiä annamme 1+.
Stayed 12 nights in Jun 2017
Verified review

4/10 Poor

Liked: Staff & service

Paljon venäläisiä

Venäläisten suosima paikka joten kaikki ohjelmat suunniteltu heille ja heidän kielellään jopa tv elokuvat dubattu. Mukava henkilökunta. Hotellilta n.15 min kävely matka konaklin keskustaan. Alanyaan puolentunnin automatka.
Stayed 18 nights in May 2017
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Herşey dahil demeleri ama alkol verilmemesi rezervasyon yaparken kesinlikle teyit edin
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ett bra alternativ till dom dyrare resorterna

Ett hotell med 95% rysktalande gäster, även personalen talade ryska. Endast ett fåtal kunde engelska. Absolut högsta betyg till Natalie i receptionen, hon talar ryska, turkiska, engelska.Tänk om alla vore lika serviceminded som hon. Mycket bra mat. Rummet mycket bra, se bara till att ni bokar rum i den nya delen. Den gamla är hemsk. Bra med aktiviteter varje kväll. Disco på stranden. Åker gärna tillbaka.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Комфортно и уютно

Очень удачный отель. В других отзывах пишут, что скудный завтрак... А завтрак состоял из молочной каши, яйчницы, вареных яйц, печеных овощей, тушеной картошки, сосисок, котлеток и чего-то еще горячего..... Не помню... А также много свежих овощей и фруктов, оливки, варенье , разнообразная выпечка и огромное количество сыров. Что называют скудным ,я не поняла. Икры красной и черной нет, хаха... Обед и ужин не описать и чистота, официанты работают на 5+ и не навязчиво. Пляж рядом , ходили в купальниках. Номера огромные, на двоих две спальни и холл. Вход в море хороший. Советую, не пожалеете
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel avec majorité de russe , ukrainien. Chambre vraiment pas propre même après le passage de la femme de ménage . Les piscines n'ont pas l'air d'être nettoyé régulièrement . Le personnel peu agréable . Je ne recommande pas cet hôtel qui se situe loin d'antalaya
Verified review

6/10 Okay

Liked: Property conditions & facilities
Stayed 5 nights in Jun 2025
Verified review

8/10 Good

Stayed 14 nights in Oct 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024