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Holiday Inn Express & Suites Alabaster by IHG

Property class: 2.5

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Photo gallery for Holiday Inn Express & Suites Alabaster by IHG

A hotel room with a bed, a desk, a chair, and a view of a green landscape through the window.
A gym with various exercise equipment including treadmills, elliptical machines, and weight benches.
A conference room with a long table, green chairs, and framed artwork on the wall.
A coffee station with two coffee machines, a coffee press, and various coffee pods and cups.
A Holiday Inn Express & Suites building with a modern design, featuring a mix of stone and glass facade, a parking lot with several cars, and a flagpole with the American flag.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
The current price is $118
$101 nightly
$118 total
Total with taxes and fees
Sep 13 - Sep 14

Explore the area

View in a map
1000 Balmoral Drive, Alabaster, AL, 35007
  • Place, Propst Promenade
    ‪10 min walk‬
  • Place, Alabaster Promenade
    ‪13 min walk‬
  • Place, University of Alabama at Birmingham
    ‪20 min drive‬
  • Airport, Birmingham, AL (BHM-Birmingham Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Room

A hotel room with a large bed, a desk, a chair, a small table, a lamp, and a window with a view.

Standard Room

9.0 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a small table, a lamp, and a window with a view.

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(37 reviews)
  • 549 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

A hotel room with a large bed, a desk, a chair, a small table, a lamp, and a window with a view.

Standard Room, 1 King Bed, Accessible (Communications)

9.8 out of 10
Exceptional
(11 reviews)
  • 549 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, and a large window offering a view.

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(37 reviews)
  • 549 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 2 Queen Beds

A hotel room with two beds, a desk, a chair, and a large window offering a view.

Suite, 2 Queen Beds

8.8 out of 10
Excellent
(9 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed

A hotel room with a bed, a desk, a television, a lamp, and a framed picture on the wall.

Suite, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 549 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible (Communications, Mobil, Roll-In Shower)

A hotel room with a large bed, a desk, a chair, a small table, a lamp, and a window with a view.

Room, 1 King Bed, Accessible (Communications, Mobil, Roll-In Shower)

  • 635 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

A hotel room with a large bed, a desk, a chair, a small table, a lamp, and a window with a view.

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 635 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

A hotel room with two beds, a desk, a chair, and a large window offering a view.

Standard Room, 2 Queen Beds, Accessible (Communications)

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Accessible (Communications, Mobility)

A hotel room with two beds, a desk, a chair, and a large window offering a view.

Suite, 2 Queen Beds, Accessible (Communications, Mobility)

8.8 out of 10
Excellent
(8 reviews)
  • 549 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Similar properties

Premium bedding, desk, laptop workspace, blackout drapes
Candlewood Suites Alabaster by IHG
Alabaster
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
4.2 out of 5, Very Good, 673 reviews
$84 nightly
The price is $98
Oct 6 - Oct 7
Total with taxes and fees
Candlewood Suites Alabaster by IHG

About the neighborhood

Alabaster

A stay at Holiday Inn Express & Suites Alabaster by IHG places you in the heart of Alabaster, within a 5-minute drive of Propst Promenade and Alabaster Promenade. .This hotel is 3.9 mi (6.2 km) from Ballantrae Golf Club and 4.3 mi (7 km) from Limestone Park.

What's nearby

  • Propst Promenade - 10 min walk - 0.5 miles
  • Alabaster Promenade - 13 min walk - 0.7 miles
  • Riverchase Galleria - 13 min drive - 17.1 miles
  • University of Alabama at Birmingham - 20 min drive - 25.4 miles
  • UAB Hospital - 22 min drive - 26.5 miles

Getting around

  • Birmingham International Airport (BHM) - 36 min drive

Restaurants

  • ‪Chick-fil-A - ‬9 min walk
  • ‪Chipotle Mexican Grill - ‬3 min drive
  • ‪Starbucks - ‬17 min walk
  • ‪McDonald's - ‬15 min walk
  • ‪Moe's Southwest Grill - ‬7 min walk

About this property

Holiday Inn Express & Suites Alabaster by IHG

Holiday Inn Express & Suites Alabaster by IHG offers 70 accommodations with minibars and safes. Premium satellite television is provided. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include separate bathtubs and showers and hair dryers.

This Alabaster hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 70 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have separate bathtubs and showers and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access and a television in a common area.
A complimentary continental breakfast is served daily from 6:30 AM to 10 AM.
Featured amenities include a business center, express check-in, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:30 AM and 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10:00 AM

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • iPod dock
  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Alabaster Hotel
Holiday Inn Express Alabaster
Holiday Inn Express Suites Alabaster
Holiday Inn Express Suites Alabaster
Holiday Inn Express Suites Alabaster by IHG
Holiday Inn Express Suites Alabaster an IHG Hotel
Holiday Inn Express & Suites Alabaster by IHG Hotel
Holiday Inn Express & Suites Alabaster by IHG Alabaster
Holiday Inn Express & Suites Alabaster by IHG Hotel Alabaster

Holiday Inn Express & Suites Alabaster by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 632 out of 981 reviews
Rating 8 - Good. 209 out of 981 reviews
Rating 6 - Okay. 78 out of 981 reviews
Rating 4 - Poor. 30 out of 981 reviews
Rating 2 - Terrible. 32 out of 981 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good, parking easy, clean rooms friendly staff
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great! Very thoughtful layout of rooms.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean rooms,great staff, good hot breakfast
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Thomas M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very professional and attentive to our needs. Great rooms and parking. Recommend highly!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Brandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room. Comfortable beds. The hotel staff were extremely helpful and always available. No issues. Will stay here again.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Clean, helpful staff… great place to stay!
Stayed 4 nights in Nov 2025
Verified review

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Wayne

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect from check in to the wonderful breakfast!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could use more parking but a great location and great staff.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Everything met my expectations.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was easy and secure
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Was very good
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

MICHELLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely the best breakfast buffet. Thank you for your hospitality
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff, and great free breakfast bar!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Alice

Liked: Cleanliness, amenities, property conditions & facilities
The room was great! It was very clean and comfortable. The staff were so nice and helpful.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Lashunda

Liked: Cleanliness, staff & service, amenities
Yes room was very clean. The staff was super friendly.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

ELOYSE

Liked: Cleanliness, staff & service
I was pleased
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Zach

Liked: Cleanliness, staff & service, amenities
Great stay! Much better than a neighboring hotel where lots of construction workers were staying. Good location, clean, comfortable room.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
We've stayed here many times and really like it. Staff is excellent. Beds are very comfortable.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Pam

Liked: Cleanliness, amenities, property conditions & facilities
Clean and well-appointed guest room with a very courteous staff!
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Room was very clean and staff was extremely courteous.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Christie

Liked: Cleanliness, amenities, property conditions & facilities
Yes. I stay here every time I have a work event in the area. The staff was very friendly. The hotel is located in a great area.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Clean comfortable room and bathroom.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to stay
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Mattilanne

Liked: Staff & service, amenities, property conditions & facilities
Very clean, nice staff, great breakfast options!
Stayed 1 night in Aug 2025