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Luxury hotel with full-service spa and free valet parking

Popular property highlights

Free valet parking
Free WiFi
Business center
Laundry facilities
24-hour front desk

A stay at TOP Ayla Grand Hotel places you in the heart of Al Ain, just a 4-minute walk from Al Ain Mall and within a 5-minute drive of Al Ain National Museum. This luxury hotel is 1.1 mi (1.7 km) from Al Ain Oasis Park and 2 mi (3.3 km) from Lourans Arts.

Stay in one of 220 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and bidets. Conveniences include safes and desks, as well as phones with free local calls.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an outdoor pool, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Enjoy international cuisine at Sky 5 Cafe, a poolside restaurant which features a pool view. You can also stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the poolside bar. Buffet breakfasts are available daily for a fee.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Al Ain? This hotel has 389 square feet (36 square meters) of space consisting of conference space and 5 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, TOP Ayla Grand Hotel features an outdoor pool and a health club. Dining is available at the restaurant and guests can grab coffee at one of the 2 coffee shops/cafes. The hotel also has a snack bar/deli. A poolside bar is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 5-star property offers access to a business center and 5 meeting rooms. Event facilities measuring 389 square feet (36 square meters) include conference space. This luxury hotel also offers a children's pool, a sauna, and a rooftop terrace. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary covered self parking and valet parking are available on site.

TOP Ayla Grand Hotel has designated areas for smoking.

  • Number of outdoor pools - 1
  • Elevator
  • Fitness facilities
  • 24-hour front desk
  • Covered parking
  • Business center
  • Uncovered parking
  • Porter/bellhop
  • Free self parking
  • Dry cleaning/laundry service
  • Covered parking
  • Free valet parking
  • Swimming pool
  • Conference space size (meters) - 36
  • Number of meeting rooms - 5
  • Luggage storage
  • Hair salon
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Snack bar/deli
  • Shopping on site
  • Designated smoking areas
  • Pool umbrellas
  • Total number of rooms - 220
  • No accessible shuttle
  • Number of floors - 6
  • Number of buildings/towers - 1
  • Airport transportation (surcharge)
  • Number of accessible parking spaces 4
  • Coffee/tea in common areas
  • Front entrance ramp
  • Registration desk height (inches) - 44
  • Registration desk height (centimeters) - 112
  • Rooftop terrace
  • Elevator door width (inches) - 41
  • Elevator door width (centimeters) - 104
  • Number of poolside bars - 1
  • Full-service spa
  • Conference space
  • Spa treatment room(s)
  • Meeting rooms
  • Tours/ticket assistance
  • Year Built - 2017
  • Steam room
  • Free WiFi
  • Pool sun loungers
  • Sauna
  • Health club
  • Number of coffee shops/cafes - 2
  • Children's pool
  • Safe-deposit box at front desk
  • Spa services on site
  • Long-term parking (surcharge)
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Conference space size (feet) - 389
  • Laundry facilities
  • Multilingual staff

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • French
  • Italian
  • Spanish
  • Russian
  • Arabic
  • Filipino
  • Hindi
  • Urdu
  • Chinese (Mandarin)

Parking

Long-term parking (surcharge) , Free self parking , Free valet parking

Room Amenities

TOP Ayla Grand Hotel offers 220 accommodations with safes and complimentary bottled water. Beds feature premium bedding. LED televisions come with satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

  • Television
  • Wheelchair accessible
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Free local calls
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Room service (24 hours)
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • Soundproofed rooms
  • Free bottled water
  • Bidet
  • Blackout drapes/curtains
  • Slippers
  • Separate bathtub and shower
  • Satellite TV service
  • Free WiFi
  • TV size measurement: inch
  • Housekeeping - once per stay
  • Connecting/adjoining rooms available
  • Free cribs/infant beds
  • LED TV
  • Limited housekeeping
  • Rollaway/extra beds (surcharge)
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Number of beds 2
  • Soap
  • Shampoo
  • Toilet paper
  • Laptop-friendly workspace
  • Braille signage
  • Bathroom emergency pull cord
  • Wardrobe or closet
  • Desk chair

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning.

Sky 5 Cafe - This poolside café specializes in international cuisine and serves lunch and dinner.

Nara - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

Tamra - This coffee shop specializes in international cuisine. Open daily.

24-hour room service is available.

Nearby Things to Do

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

Children under 6 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the health club, fitness facility, or spa tub.

Spa Services

Al Naeem has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Thai massages, and facials. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 7
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Deep tissue massage
  • Sauna in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Thai massage
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

Check-in time ends at 5:30 AM

Check-in time starts at 2:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AED 150.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Long-term renters welcome

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

One child stays free

Property follows sanitization practices of COVID-19 Guidelines (CDC)

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Long-term renters welcome

Security system

Property follows sanitization practices of Safe Travels (WTTC - Global)

Staffed front desk

Smoke detector

UnionPay

Electrostatic spray is used for disinfection

Cashless transactions are available

Masks are compulsory at the property

Contactless food service / room service is available

Reservation might be required for some facilities onsite

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Mobile key entry is not available

Food service has been amended for enhanced safety

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Children stay free - maximum age 5

Social distancing measures are in place

Contactless check-in is available

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Children stay free

Service animals not allowed

Individually-wrapped food options are available through room service

Debit cards

Gap period enforced between guest stays - 24 hours

Fees

Optional extras

  • Fee for buffet breakfast: approximately AED 69 for adults and AED 50 for children
  • Airport shuttle fee: AED 600 per vehicle (one-way)
  • Covered extended parking fee: AED 300 per week
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Ayla Grand Hotel Al Ain
  • Ayla Grand Al Ain
  • Ayla Grand
  • Ayla Grand Hotel
  • TOP Ayla Grand Hotel Hotel
  • TOP Ayla Grand Hotel Al Ain
  • TOP Ayla Grand Hotel Hotel Al Ain

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Reservations are required for massage services, spa treatments, and private bath/onsen. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

No pets and no service animals are allowed at this property.

Alcohol is not served or permitted at this property.

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

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