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Renaissance Aix-en-Provence Hotel

5.0 star property

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Photo gallery for Renaissance Aix-en-Provence Hotel

Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
42-inch flat-screen TV with cable channels, TV
Lobby
Family Room, 2 Double Beds | Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board
Reception hall

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Spa
  • Gym
  • Room service
$202
$175 nightly
$202 total
Total with taxes and fees
Dec 7 - Dec 8

Explore the area

View in a map
320 Avenue Wolfgang Amadeus Mozart, (GPS Address 256 Av Perouse), Aix-en-Provence, Bouches-du-Rhone, 13100
  • Place, Grand Theater of Provence
    ‪3 min walk‬
  • Place, Aix-en-Provence Tourism Office
    ‪8 min walk‬
  • Place, Cours Mirabeau
    ‪8 min walk‬
  • Airport, Marseille (MRS-Marseille - Provence)
    ‪23 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board

Superior Room, 1 King Bed

9.2 out of 10
Wonderful
(29 reviews)
  • 312 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Double Beds

Family Room, 2 Double Beds | Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board

Family Room, 2 Double Beds

8.8 out of 10
Excellent
(15 reviews)
  • 334 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Panoramic Room, 1 King Bed (View)

Panoramic Room, 1 King Bed (View) | Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board

Panoramic Room, 1 King Bed (View)

10.0 out of 10
Exceptional
(2 reviews)
  • 312 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Aix-en-Provence

With a stay at Renaissance Aix-en-Provence Hotel, you'll be centrally located in Aix-en-Provence, just a 4-minute walk from Grand Theater of Provence and 5 minutes by foot from Les Allees Provencales. .This luxury hotel is 13 mi (20.9 km) from Luberon Regional Park and 0.3 mi (0.5 km) from Pavillon Noir.

What's nearby

  • Grand Theater of Provence - 3 min walk - 0.2 miles
  • Aix-en-Provence Tourism Office - 8 min walk - 0.4 miles
  • Cours Mirabeau - 8 min walk - 0.5 miles
  • Hôtel de Caumont - Centre d'Art - 9 min walk - 0.5 miles
  • Parc Jourdan - 12 min walk - 0.7 miles

Getting around

  • Aix-en-Provence Station - 10 min walk
  • Marseille - Provence Airport (MRS) - 19 min drive

Restaurants

  • ‪Les Artistes - ‬7 min walk
  • ‪Atmosph'R - ‬1 min walk
  • ‪Yves Restaurant - ‬9 min walk
  • ‪Le Darius - ‬5 min walk
  • ‪Lauréat Café - ‬4 min walk

About this property

Renaissance Aix-en-Provence Hotel

Luxury hotel with a full-service spa and a fitness center
Renaissance Aix-en-Provence Hotel offers 133 accommodations with laptop-compatible safes and espresso makers. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Aix-en-Provence hotel provides complimentary wired and wireless Internet access. 42-inch flat-screen televisions come with cable channels. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a steam room and a fitness center.
Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. The spa is equipped with a steam room and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 133 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and coffee/tea makers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a steam room, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Satisfy your appetite for dinner at Atmosph'R, a restaurant which specializes in international cuisine, or stay in and take advantage of the 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Aix-en-Provence? This hotel has 4736 square feet (426 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Atmosph'R - This restaurant specializes in international cuisine and serves breakfast and dinner.
Palm's - This restaurant specializes in Mediterranean cuisine and serves lunch only. Open daily.
L'Avant Scene - This bar serves lunch and dinner. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured self parking on site (EUR 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 30 for adults and EUR 12 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Atmosph'R
  • L'Avant Scene
  • Palm's

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 4,736 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2014
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 35 per pet, per night, plus a deposit of EUR 35 per night
Service animals are welcome, and are exempt from fees
Up to 55 lbs per pet
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.32 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 30 for adults and EUR 12 for children
  • Secured self parking fee: EUR 25 per day
  • Pet deposit: EUR 35 per night
  • Pet fee: EUR 35 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children under 18 years old are allowed in the spa from 9 AM to 1:30 PM and 7 PM to 9 PM.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to October
Pool access available from 10:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the spa without adult supervision

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Aix-en-Provence Hotel
Aix-en-Provence Renaissance
Aix-en-Provence Renaissance Hotel
Hotel Aix-en-Provence
Hotel Renaissance Aix-en-Provence
Renaissance Aix-en-Provence
Renaissance Aix-en-Provence Hotel
Renaissance Hotel Aix-en-Provence
Renaissance Aix en Provence Hotel
Renaissance Aix En Provence
Renaissance Aix-en-Provence Hotel Hotel
Renaissance Aix-en-Provence Hotel Aix-en-Provence
Renaissance Aix-en-Provence Hotel Hotel Aix-en-Provence

Reviews

Renaissance Aix-en-Provence Hotel Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 500 out of 767 reviews
Rating 8 - Good. 182 out of 767 reviews
Rating 6 - Okay. 49 out of 767 reviews
Rating 4 - Poor. 16 out of 767 reviews
Rating 2 - Terrible. 20 out of 767 reviews

Reviews

10/10 Excellent

Henri Hazout

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Ermir

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Aug 2025

8/10 Good

Sorrel

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Lovely hotel, not great service

The hotel is lovely but the staff and service was a bit mixed. Some of the staff were downright rude and most weren’t very helpful, made us feel as if we were a pain and inconvenience wanting to order drinks. We ordered a salad when we were by the pool (melon & feta) and it took 1 hour and 15 minutes to arrive. I had to chase it up 3 times and was told by the staff I was lucky as some guests had to wait 2 hours for their order! And made me feel like I shouldn’t expect it any sooner. Our room was lovely; big, cool, really clean & really comfortable, especially the beds. Casting to TV didn’t work though annoyingly and coffee not topped up everyday. Breakfast wasn’t very good value at €30 a head.
Stayed 7 nights in Aug 2025

10/10 Excellent

Elizabeth Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A true 5 star property
Stayed 6 nights in Aug 2025

8/10 Good

Yelema

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Great hotel. Clean and very convenient. Would stay again
Stayed 3 nights in Aug 2025

8/10 Good

Sara

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parfait

Tout était parfait ! Merci à tout le personnel pour leur chaleureux accueil, nous reviendrons !
Stayed 2 nights in Aug 2025

10/10 Excellent

Fouad

Stayed 1 night in Aug 2025

4/10 Poor

jiyeon

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Rosemary

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Pool and outside amenities dirty to the point we did not use at all which ruined our vacation . Door to room had large piece broken on inside. Tiles chipped in bathroom. Skirting boards dirty. Overall would not give this hotel the star rating it receives and would certainly be hesitant in using your website again to book our next holiday
Stayed 7 nights in Jul 2025

6/10 Okay

Thomas

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Olivia

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow is the world to describe this hotel. Exceptional might be another one. I can not believe the level attention to detail, luxury & service. Every single member of staff we encountered from the valet team, the luggage transporters, reception staff & breakfast staff were remarkably kind, fun and friendly as well as helpful. This is the BEST hotel we have ever stayed in our lives… and we have stayed in many fancy and expensive hotels during our lives and this one beats them all. Do not book anywhere else for your stay. As a family of three we are sad we didn’t stay the whole week for our trip. We will back. Well done to EVERYONE. 10/10 for everything. Merci!!!!!!!
Stayed 1 night in Jul 2025

10/10 Excellent

Monique, San Francisco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location near the tourist center. The staff, front desk and servers at the restaurant were wonderful. The food was amazing and the pool service was friendly and prompt!
Stayed 2 nights in Jun 2025

10/10 Excellent

Maura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool to add to our Aix-en-Provence enjoyment.
Stayed 1 night in Jul 2025

10/10 Excellent

shawn, Atlanta

Liked: Cleanliness, property conditions & facilities
Great property and well run
Stayed 1 night in Jun 2025

10/10 Excellent

Kamaria

Stayed 1 night in Jun 2025

10/10 Excellent

Kristen

Stayed 3 nights in Jun 2025

4/10 Poor

ALON

Traveled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness
Not clesn
Stayed 1 night in Jun 2025

2/10 Terrible

Amit

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible service. Staff were unfriendly—especially in the restaurant.
Stayed 1 night in Jun 2025

10/10 Excellent

Maria

Stayed 3 nights in May 2025

10/10 Excellent

Tsukuru, Los Angeles

Stayed 2 nights in May 2025

10/10 Excellent

Tamara

Stayed 1 night in May 2025

10/10 Excellent

Elaine, New York

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel’s location is unbeatable—conveniently situated near top attractions, dining, and shopping. Parking was easy and stress-free, with secure on-site facilities. The concierge service was exceptional, offering thoughtful, spot-on recommendations that made our stay truly memorable.
Stayed 3 nights in May 2025