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Upscale Aix-en-Provence hotel in Grand Sud with seasonal outdoor pool

Popular property highlights

Free self parking
Free WiFi
Pets allowed
Business center
Laundry facilities

With a stay at Hôtel de l'Arbois in Aix-en-Provence (Grand Sud), you'll be within a 15-minute drive of Plan de Campagne and Pole d'Activites d'Aix en Provence. This upscale hotel is 16.5 mi (26.6 km) from Marseille Provence Cruise Terminal and 17.5 mi (28.2 km) from Grand Port Maritime de Marseille.

Make yourself at home in one of the 58 guestrooms featuring minibars and LCD televisions. Your Select Comfort bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers.

Take advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.

Grab a bite to eat at Restaurant de L Arbois, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM for a fee.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.

Languages Spoken

  • English

Show all languages

Renovations & Closures

The property will be renovating from September 25 2023 to September 23 2024 (completion date subject to change). The following areas are affected:

  • Parking area

Alternate facilities will be available offsite during the renovation.

During renovations, the hotel will make every effort to minimize noise and disturbance.

The following facilities are closed on Sunday, Friday, and Saturday:

  • Dining venue(s)

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and meeting rooms.

Wireless Internet access is complimentary. This business-friendly hotel also offers a seasonal outdoor pool, a terrace, and multilingual staff.

Hôtel de l'Arbois is a smoke-free property.

  • Elevator
  • Number of bars/lounges - 1
  • 24-hour front desk
  • Business center
  • Meeting rooms
  • Tours/ticket assistance
  • Year Built - 2008
  • Dry cleaning/laundry service
  • Free WiFi
  • Smoke-free property
  • Outdoor seasonal pool
  • Wheelchair accessible
  • Food and water bowls
  • Safe-deposit box at front desk
  • Distance from property (ft) 66
  • Terrace
  • Luggage storage
  • Distance from property (meters) 20
  • Free parking nearby
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Concierge services
  • Snack bar/deli
  • Laundry facilities
  • Total number of rooms - 58
  • Television in common areas
  • Number of floors - 3
  • Garden
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • French

Parking

Free self parking

Room Amenities

Hôtel de l'Arbois offers 58 accommodations with minibars and laptop-compatible safes. Select Comfort beds feature premium bedding. 82-cm LCD televisions come with satellite channels. Bathrooms include bathtubs or showers and hair dryers. This Aix-en-Provence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Room service (limited hours)
  • Television
  • Free newspaper
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Free local calls
  • Private bathroom
  • Hair dryer
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • Soundproofed rooms
  • Free bottled water
  • Blackout drapes/curtains
  • In-room safe (laptop compatible)
  • Satellite TV service
  • Free WiFi
  • Sleep Number by Select Comfort mattress
  • LCD TV
  • TV size: 82
  • Bathtub or shower
  • In-room climate control (heating)
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Number of beds 1
  • Laptop-friendly workspace
  • Wardrobe or closet

Where to Eat

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Restaurant de L Arbois - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Nearby Things to Do

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

Check-in time starts at 2:30 PM

Check-in time ends at anytime

Minimum check-in age is: 18

Check-out

Check-out time is 11:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets allowed for an extra charge of EUR 17 per pet, per day
  • Dogs and cats only
  • Up to 44 lbs per pet
  • Food and water bowls are available
  • Service animals are welcome, and are exempt from fees

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Contactless check-in and contactless check-out are available. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test must have been administered no more than 72 hours prior to check-in. Guests providing vaccination records must have received complete COVID-19 vaccination at least 7 days prior to check-in.

Service animals are allowed

Guests must provide health documentation

Service animals are exempt from fees/restrictions

Guests must provide a negative COVID-19 test result

Guests must provide proof of COVID-19 vaccination

Negative COVID-19 test result must have been issued within a specific period before check-in: 72 hours

COVID-19 vaccine must have been received a minimum number of days before check-in: 7

Property does not offer onsite COVID-19 testing

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Debit cards not accepted

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

No rollaway/extra beds available

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

No gap period between guest stays

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: EUR 100 per stay
  • A tax is imposed by the city: EUR 3.27 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 17.50 per person
  • Pet fee: EUR 17 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Hôtel de l'Arbois Hotel
  • Best Western Hotel de l'Arbois
  • Hôtel de l'Arbois Aix-en-Provence
  • Best Western Plus Hôtel de l'Arbois
  • Hôtel de l'Arbois Hotel Aix-en-Provence

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

The seasonal pool will be open from May to October.

Contactless check-in and contactless check-out are available.

At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.

Guests providing a negative COVID-19 test result must have been tested no more than 72 hours prior to check-in. Guests providing vaccination records must have received complete COVID-19 vaccination at least 7 days prior to check-in.

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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