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Grosvenor Hotel Adelaide by Accor

Property class: 3.5

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Photo gallery for Grosvenor Hotel Adelaide by Accor

Exterior
Property entrance
Suite, 1 King Bed | Desk, laptop workspace, iron/ironing board, free cribs/infant beds
Desk, laptop workspace, iron/ironing board, free cribs/infant beds
Miscellaneous

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
  • Business services
  • Laundry
$87
$87 nightly
$87 total
Total with taxes and fees
May 3 - May 4

Explore the area

View in a map
125 North Terrace, Adelaide, SA, 5000
  • Place, Adelaide Casino
    ‪2 min walk‬
  • Place, Adelaide Convention Centre
    ‪2 min walk‬
  • Place, Rundle Mall
    ‪8 min walk‬
  • Airport, Adelaide, SA (ADL)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(27 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed

8.2 out of 10
Very good
(107 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Queen Beds

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Superior Room, 2 Queen Beds

8.4 out of 10
Very good
(29 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Superior Room, 2 Twin Beds

8.2 out of 10
Very good
(10 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Superior Room, 1 Queen Bed

7.8 out of 10
Good
(14 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Queen Room

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Queen Room

  • Sleeps 2

View all photos for Superior Queen Room

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Superior Queen Room

  • Sleeps 2

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Executive Room, 1 Queen Bed

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Executive Room

  • Sleeps 2

View all photos for Standard Two Queen Room

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Two Queen Room

  • Sleeps 3

View all photos for Superior Two Queen Room

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Superior Two Queen Room

  • Sleeps 3

View all photos for Suite

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Suite

  • Sleeps 2

View all photos for Superior Twin Room

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Superior Twin Room

  • Sleeps 2

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The price is $82
Apr 27 - Apr 28
Total with taxes and fees
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About the neighborhood

Adelaide

With a stay at Grosvenor Hotel Adelaide by Accor, you'll be centrally located in Adelaide, steps from Adelaide Convention Centre and within a 5-minute walk of Adelaide Festival Centre. .This hotel is 0.6 mi (1 km) from Rundle Mall and 0.7 mi (1.1 km) from Adelaide Oval.

What's nearby

  • Adelaide Casino - 2 min walk - 0.1 miles
  • Adelaide Convention Centre - 2 min walk - 0.1 miles
  • Adelaide Festival Centre - 3 min walk - 0.2 miles
  • Rundle Mall - 8 min walk - 0.5 miles
  • University of Adelaide - 8 min walk - 0.5 miles

Getting around

  • Adelaide Railway Station Tram Stop - 1 min walk
  • Adelaide Station - 2 min walk
  • Adelaide, SA Airport (ADL) - 15 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Strathmore Hotel - ‬1 min walk
  • ‪Station City Cafe - ‬3 min walk
  • ‪Sebastyan's Bar - ‬3 min walk
  • ‪Bank Street Social - ‬3 min walk

About this property

Grosvenor Hotel Adelaide by Accor

Grosvenor Hotel Adelaide by Accor offers 181 air-conditioned accommodations with hair dryers and irons/ironing boards. Televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 181 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones, as well as desks and irons/ironing boards.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area.
Continental breakfasts are available daily from 7:00 AM to 9:30 AM for a fee. Children aged 15 and younger eat free breakfast.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.
Children aged 15 and younger eat free breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (AUD 25 per day)
  • Secured, covered self parking on site (AUD 25 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:30 AM for a fee: AUD 18 per person

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Travel crib

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 1-inch TV with cable channels
  • Pay movies

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, per adult, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 15 and younger eat free breakfast
Rollaway/extra beds are available for AUD 45.00 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately AUD 18 per person
  • Covered self parking fee: AUD 25.00 per night
  • Nearby parking fee: AUD 25.00 per day (656 ft away)
  • Rollaway bed fee: AUD 45.00 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Mercure Grosvenor
Mercure Grosvenor
Mercure Grosvenor Adelaide
Mercure Grosvenor Hotel
Mercure Grosvenor Hotel Adelaide
Accor Grosvenor Hotel
 Mercure Grosvenor Hotel Adelaide
Grosvenor Hotel Adelaide
Grosvenor Adelaide By Accor
Mercure Grosvenor Hotel Adelaide
Grosvenor Hotel Adelaide by Accor Hotel
Grosvenor Hotel Adelaide by Accor Adelaide
Grosvenor Hotel Adelaide by Accor Hotel Adelaide

Grosvenor Hotel Adelaide by Accor Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 338 out of 1000 reviews
Rating 8 - Good. 364 out of 1000 reviews
Rating 6 - Okay. 176 out of 1000 reviews
Rating 4 - Poor. 84 out of 1000 reviews
Rating 2 - Terrible. 38 out of 1000 reviews

8.2/10

Cleanliness

9.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Tuan

Stayed 1 night in Jan 2026

10/10 Excellent

Kate

Liked: Cleanliness, amenities, property conditions & facilities
Good value for money, nice staff and clean, Comfortable room
Stayed 4 nights in Jan 2026

8/10 Good

Nathaniel

Stayed 2 nights in Jan 2026

10/10 Excellent

Lupo

Liked: Amenities, property conditions & facilities
Carpet very dirty needs steam clean or replacing. Otherwise everything else was excellent 10/10. Cheers
Stayed 3 nights in Jan 2026

10/10 Excellent

Ursula

Liked: Cleanliness, amenities
Spaciuos room Friendly staff
Stayed 10 nights in Jan 2026

10/10 Excellent

Gary

Traveled with family
Liked: Cleanliness, staff & service, amenities
Good clean room.
Stayed 2 nights in Jan 2026

2/10 Terrible

Danielle

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
I didn’t say I ended up booking somewhere else once I checked in. The room was musty and had a terrible smell
Stayed 1 night in Jan 2026

8/10 Good

Hector

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, open and well lit dining room. Friendly and helpful staff. Parking was ok, but it could offer a better cost.
Stayed 2 nights in Dec 2025

8/10 Good

Andrea

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Few stray hairs in bathroom but otherwise very happy with our stay at Grosvenor - convenient location; staff were great & attentive. Enjoyed our stay! Thanks.
Stayed 3 nights in Jan 2026

6/10 Okay

Sivahami

Stayed 3 nights in Dec 2025

10/10 Excellent

Tony

Stayed 1 night in Jan 2026

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wanted to thank the staff first, every single one I had an interaction with was very helpful, welcoming and happy to help with enquires from the cleaners to the front facing staff. The room was perfectly clean, the bed was comfortable and was great to stay in for 5 nights!
Stayed 5 nights in Dec 2025

8/10 Good

Jamie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, one comfortable bed - second bed was hard
Stayed 1 night in Jan 2026

4/10 Poor

Alan W W

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room we where allocated was very poor,, it was best described and VERY much neglected. Dirty carpet, windows window sill . Dust covered the walls and vents. Ceilings had missing plaster and paint.
Stayed 6 nights in Dec 2025

8/10 Good

Sharon

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The breakfast was average in the range of food offered as there was no hot food available like bacon and eggs and mushrooms. The room was adequate however the carpets in the room and hallway need replacing.
Stayed 1 night in Dec 2025

4/10 Poor

Andrew

Traveled with partner
The staff were really nice, but the room was very small and tired. The view out of our little window was looking at a brick wall and we struggled for a week with it being so small. The television volume is set at 30 so I couldn’t hear most channels when extractor fan and air con on.
Stayed 2 nights in Dec 2025

10/10 Excellent

jon

Stayed 1 night in Dec 2025

8/10 Good

Tim

Stayed 3 nights in Dec 2025

6/10 Okay

Sue

Liked: Staff & service
Shower leaked all over our floor. No hand towels to dry hands on and the bed was so wonky to sleep on. Staff were wonderful and the place was quiet. Tv channels very limited for a city.
Stayed 1 night in Dec 2025

6/10 Okay

Samantha

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Staff are friendly, room wasnt great, thhere was splatters of toothpaste from previous occupants on the tiles, looked like left over fecal matter in the water in the toilet. The air conditioning is absolutely terrible, especially on hot days like yesterday, could not get comfortable. The tv in the room kept displaying an error with the HDMI cable.
Stayed 1 night in Dec 2025

10/10 Excellent

Bevyn

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very convenient when attending confences at the Adelaide Convention Centre in North Terrace
Stayed 5 nights in Dec 2025

10/10 Excellent

Christian

Stayed 2 nights in Dec 2025

6/10 Okay

kylie

Liked: Staff & service
I don’t usually like giving poor reviews and I guess when I booked a budget friendly accommodation I shouldn’t expect the finest things but my initial room had the previous guests food still in drawers and the fridge, once my room was moved it was slightly better. The place was busy and only 1 lift was functional well that was until the other lift also decided to break down so stairs were the only option or be stuck in your room/reception if your unable to use stairs for a few hours. The place just feels very ran down overall and the rooms very boxy.
Stayed 2 nights in Dec 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities
Everything
Stayed 2 nights in Dec 2025

8/10 Good

Lesley, Goolwa North

Liked: Cleanliness
All good
Stayed 2 nights in Nov 2025