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Grosvenor Hotel Adelaide by Accor

Property class: 3.5

Choose dates to view prices

Photo gallery for Grosvenor Hotel Adelaide by Accor

A hotel room with two beds, a large cityscape painting on the wall, and a view of the city through the window.
A public square with a classical building labeled 'The Art Gallery of South Australia,' featuring a fountain and pedestrian pathways.
A woman sitting on a green armchair in a room with a television on a wooden stand, a small table with a plate of food, and a framed picture on the wall.
A view of a cityscape with a prominent building featuring a green roof and classical architecture.
A woman in a striped dress walking towards a reception desk in a hotel lobby with glass doors, a red carpet, and potted plants.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
  • Business services
  • Laundry

Explore the area

View in a map
125 North Terrace, Adelaide, SA, 5000
  • Place, Adelaide Casino
    ‪2 min walk‬
  • Place, Adelaide Convention Centre
    ‪2 min walk‬
  • Place, Rundle Mall
    ‪8 min walk‬
  • Airport, Adelaide, SA (ADL)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a large cityscape painting on the wall, and a view of the city through the window.

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(29 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed

A hotel room with a large bed, two bedside lamps, a window with curtains, and a wall-mounted artwork of a building.

Standard Room, 1 Queen Bed

8.2 out of 10
Very good
(114 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Room, 2 Queen Beds

A hotel room with two beds, a large cityscape painting on the wall, and a view of the city through the window.

Superior Room, 2 Queen Beds

8.6 out of 10
Excellent
(31 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds

A hotel room with two beds, a desk, and a large window with curtains.

Superior Room, 2 Twin Beds

8.2 out of 10
Very good
(10 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Room, 1 Queen Bed

A hotel room with a bed, a nightstand, a lamp, and a person reading a magazine.

Superior Room, 1 Queen Bed

7.8 out of 10
Good
(14 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Queen Room

Desk, laptop workspace, iron/ironing board, cribs (free)

Standard Queen Room

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Queen Room

Desk, laptop workspace, iron/ironing board, cribs (free)

Superior Queen Room

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Executive Room, 1 Queen Bed

A hotel room with a bed, a nightstand with a lamp, a plate of food, and a large window with curtains.

Executive Room, 1 Queen Bed

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, 1 King Bed

A hotel room with a bed, a TV, a chair, and curtains.

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive Room

Desk, laptop workspace, iron/ironing board, cribs (free)

Executive Room

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

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About the neighborhood

Adelaide

With a stay at Grosvenor Hotel Adelaide by Accor, you'll be centrally located in Adelaide, steps from Adelaide Convention Centre and within a 5-minute walk of Adelaide Festival Centre. .This hotel is 0.6 mi (1 km) from Rundle Mall and 0.7 mi (1.1 km) from Adelaide Oval.

What's nearby

  • Adelaide Casino - 2 min walk - 0.1 miles
  • Adelaide Convention Centre - 2 min walk - 0.1 miles
  • Adelaide Festival Centre - 3 min walk - 0.2 miles
  • Rundle Mall - 8 min walk - 0.5 miles
  • University of Adelaide - 8 min walk - 0.5 miles

Getting around

  • Adelaide Railway Station Tram Stop - 1 min walk
  • Adelaide Station - 2 min walk
  • Adelaide, SA Airport (ADL) - 15 min drive

Restaurants

  • ‪The Guardsman - ‬2 min walk
  • ‪Station Kiosk - ‬2 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Station City Cafe - ‬3 min walk
  • ‪Guzman Y Gomez - ‬4 min walk

About this property

Grosvenor Hotel Adelaide by Accor

Grosvenor Hotel Adelaide by Accor offers 181 air-conditioned accommodations with hair dryers and irons/ironing boards. Televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 181 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones, as well as desks and irons/ironing boards.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area.
Continental breakfasts are available daily from 7:00 AM to 9:30 AM for a fee. Children aged 15 and younger eat free breakfast.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.
Children aged 15 and younger eat free breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (AUD 25 per day)
  • Secured, covered self parking on site (AUD 25 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:30 AM for a fee: AUD 18 per person

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Travel crib

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • At least 80% organic food
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 1-inch TV with cable channels
  • Pay movies

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from July 13 2026 to August 31 2026 (completion date subject to change). The following areas are affected:
  • Elevator
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, per adult, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 15 and younger eat free breakfast
Rollaway/extra beds are available for AUD 45.00 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately AUD 18 per person
  • Covered self parking fee: AUD 25.00 per night
  • Nearby parking fee: AUD 25.00 per day (656 ft away)
  • Rollaway bed fee: AUD 45.00 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Mercure Grosvenor
Mercure Grosvenor
Mercure Grosvenor Adelaide
Mercure Grosvenor Hotel
Mercure Grosvenor Hotel Adelaide
Accor Grosvenor Hotel
 Mercure Grosvenor Hotel Adelaide
Grosvenor Hotel Adelaide
Grosvenor Adelaide By Accor
Mercure Grosvenor Hotel Adelaide
Grosvenor Hotel Adelaide by Accor Hotel
Grosvenor Hotel Adelaide by Accor Adelaide
Grosvenor Hotel Adelaide by Accor Hotel Adelaide

Grosvenor Hotel Adelaide by Accor Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 333 out of 1000 reviews
Rating 8 - Good. 359 out of 1000 reviews
Rating 6 - Okay. 183 out of 1000 reviews
Rating 4 - Poor. 85 out of 1000 reviews
Rating 2 - Terrible. 40 out of 1000 reviews

8.2/10

Cleanliness

9.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Lorna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and out , walking distance to restaurants and hotels and shopping and train and tram across the road. Friendly staff beautiful clean room.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Basic clean hotel in a great location especially to public transport.
Stayed 5 nights in Apr 2026
Verified review

8/10 Good

Jason

Liked: Cleanliness, staff & service
Disliked: Amenities
Basic roomsz dated, clean, friendly staff
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Adelaide for transport and restaurants
Stayed 1 night in Apr 2026
Verified review

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient Location
Stayed 1 night in May 2026
Verified review

6/10 Okay

Colleen

Liked: Staff & service, property conditions & facilities
Yes great location
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Keith

Liked: Cleanliness, staff & service, amenities
Location and staff excellent. Hotel tired but really enjoyed our stay. Handy to everything.
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Stacey Lee

Liked: Cleanliness, staff & service, amenities
It was a lovely hotel for our stay and conveniently located for what we needed. Thanks for the hospitality and looking firward to come back in the near future
Stayed 11 nights in Apr 2026
Verified review

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities
They had enough room to store a small adult bicycle which made my stay easier!
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

JAMES

Liked: Cleanliness, amenities
Nice staff Great location
Stayed 4 nights in Feb 2026
Verified review

8/10 Good

David

Liked: Cleanliness, amenities, property conditions & facilities
Good location and value.
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, amenities
Room well appointed, staff very courteous and great location
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
The elevator was broken which took a bit longer for everyone to get to rooms etc, also the carpark is really tight! but overall I have always had an amazing stay here!
Stayed 1 night in May 2026
Verified review

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
clean room and comfortable bed. checkin was quick and easy, staff friendly and accommodating. good underground secure parking. although I did have an issue with the window curtain falling off its holding track, other than that it was a good stay and I will be returning to stay again in the future.
Stayed 1 night in May 2026
Verified review

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities
Great location, clean room.. plenty of space. Great staff.
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Suzie

Liked: Cleanliness, staff & service, property conditions & facilities
Third time I have stayed hete. Good location. Noisy room on 5th floor with lift going up and down but was a budget price so okay.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Kate

Liked: Cleanliness, amenities, property conditions & facilities
Good value for money, nice staff and clean, Comfortable room
Stayed 4 nights in Jan 2026
Verified review

4/10 Poor

Christopher

Liked: Cleanliness, staff & service
Excellent location, terribly uncomfortable bed
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Elaine Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good room , great location however can be a bit “dodgy” at night . Awesome staff Hassan and Courtney in particular very knowledgeable and very professional
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

ross

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pity the lift was out of order.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Lou

Liked: Amenities, property conditions & facilities
Priced right
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

riley craig

Liked: Cleanliness, amenities, property conditions & facilities
great place to stay
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Gaylene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No parking used. The continental breakfast was plentiful and very fresh. The lady working on the day was delightful. Very pleasant on my arrival and farewell. She was constantly checking the breakfast items on offer and replenishing when needed. Great value for money if you are just wanting a light breakfast.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Tania

Liked: Amenities, property conditions & facilities
Beautiful place to stay
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Genevieve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely helpful staff, Comfortable bed, clean room. Noisy aircon with no control to change temp and air intake in the ceiling was filthy. Hot water was lukewarm warm! Lukewarm shower in chilly Adelaide wasn’t good!
Stayed 1 night in May 2026