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Grosvenor Hotel Adelaide by Accor

3.5 star property

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Photo gallery for Grosvenor Hotel Adelaide by Accor

Miscellaneous
Desk, laptop workspace, iron/ironing board, free cribs/infant beds
Property entrance
Suite, 1 King Bed | Desk, laptop workspace, iron/ironing board, free cribs/infant beds
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
  • Business services
  • Laundry
$92
$92 nightly
$92 total
Total with taxes and fees
Mar 31 - Apr 1

Explore the area

View in a map
125 North Terrace, Adelaide, SA, 5000
  • Place, Adelaide Convention Centre
    ‪2 min walk‬
  • Place, Adelaide Festival Centre
    ‪3 min walk‬
  • Place, Rundle Mall
    ‪7 min walk‬
  • Airport, Adelaide, SA (ADL)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(27 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed

8.2 out of 10
Very good
(104 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Queen Beds

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Superior Room, 2 Queen Beds

8.4 out of 10
Very good
(28 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Superior Room, 2 Twin Beds

8.6 out of 10
Excellent
(9 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Superior Room, 1 Queen Bed

7.8 out of 10
Good
(14 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Queen Room

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Queen Room

  • Sleeps 2

View all photos for Superior Queen Room

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Superior Queen Room

  • Sleeps 2

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Executive Room, 1 Queen Bed

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Executive Room

  • Sleeps 2

View all photos for Standard Two Queen Room

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Two Queen Room

  • Sleeps 3

View all photos for Superior Two Queen Room

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Superior Two Queen Room

  • Sleeps 3

View all photos for Suite

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Suite

  • Sleeps 2

View all photos for Superior Twin Room

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Superior Twin Room

  • Sleeps 2

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About the neighborhood

Adelaide

With a stay at Grosvenor Hotel Adelaide by Accor, you'll be centrally located in Adelaide, steps from Adelaide Convention Centre and within a 5-minute walk of Adelaide Festival Centre. .This hotel is 0.6 mi (1 km) from Rundle Mall and 0.7 mi (1.1 km) from Adelaide Oval.

What's nearby

  • Adelaide Casino - 2 min walk - 0.1 miles
  • Adelaide Convention Centre - 2 min walk - 0.1 miles
  • Adelaide Festival Centre - 3 min walk - 0.2 miles
  • Rundle Mall - 7 min walk - 0.4 miles
  • University of Adelaide - 8 min walk - 0.5 miles

Getting around

  • Adelaide Railway Station Tram Stop - 1 min walk
  • Adelaide Station - 2 min walk
  • Adelaide, SA Airport (ADL) - 15 min drive

Restaurants

  • ‪Strathmore Hotel - ‬1 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Station City Cafe - ‬3 min walk
  • ‪The District - ‬1 min walk
  • ‪Platform 10 - ‬2 min walk

About this property

Grosvenor Hotel Adelaide by Accor

Grosvenor Hotel Adelaide by Accor offers 181 air-conditioned accommodations with hair dryers and irons/ironing boards. Televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 181 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones, as well as desks and irons/ironing boards.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area.
Continental breakfasts are available daily from 7:00 AM to 9:30 AM for a fee. Children aged 15 and younger eat free breakfast.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.
Children aged 15 and younger eat free breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (AUD 25 per day)
  • Secured, covered self parking on site (AUD 25 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:30 AM for a fee: AUD 18 per person

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Travel crib

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 1-inch TV with cable channels
  • Pay movies

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, per adult, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 15 and younger eat free breakfast
Rollaway/extra beds are available for AUD 45.00 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately AUD 18 per person
  • Covered self parking fee: AUD 25.00 per night
  • Nearby parking fee: AUD 25.00 per day (656 ft away)
  • Rollaway bed fee: AUD 45.00 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Mercure Grosvenor
Mercure Grosvenor
Mercure Grosvenor Adelaide
Mercure Grosvenor Hotel
Mercure Grosvenor Hotel Adelaide
Accor Grosvenor Hotel
 Mercure Grosvenor Hotel Adelaide
Grosvenor Hotel Adelaide
Grosvenor Adelaide By Accor
Mercure Grosvenor Hotel Adelaide
Grosvenor Hotel Adelaide by Accor Hotel
Grosvenor Hotel Adelaide by Accor Adelaide
Grosvenor Hotel Adelaide by Accor Hotel Adelaide

Grosvenor Hotel Adelaide by Accor Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 336 out of 1005 reviews
Rating 8 - Good. 373 out of 1005 reviews
Rating 6 - Okay. 175 out of 1005 reviews
Rating 4 - Poor. 82 out of 1005 reviews
Rating 2 - Terrible. 39 out of 1005 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

8/10 Good

Lesley, Goolwa North

Liked: Cleanliness
All good
Stayed 2 nights in Nov 2025

8/10 Good

Punam

Stayed 2 nights in Dec 2025

8/10 Good

Leewen

Traveled with family and small children
Liked: Cleanliness
Spacious family room
Stayed 1 night in Dec 2025

4/10 Poor

Jerin

Disliked: Cleanliness
Room is small and smelly. Smells mould. Only 1 lift work. Not recommending
Stayed 2 nights in Dec 2025

6/10 Okay

Ben

Liked: Cleanliness, amenities, property conditions & facilities
All good thanks
Stayed 1 night in Dec 2025

2/10 Terrible

Hannah

Stayed 5 nights in Nov 2025

8/10 Good

Vivienne

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Clean room. Quiet hotel. Courteous staff.
Stayed 3 nights in Nov 2025

8/10 Good

Sue

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, room recently upgraded, quite spacious,clean, close to train station and tram. Reasonable rates. This is our second time staying here, the hotel rooms are in the process of being upgraded, would definitely stay again.
Stayed 1 night in Nov 2025

10/10 Excellent

Alex

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking was really convenient
Stayed 2 nights in Nov 2025

8/10 Good

wendy

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean.
Stayed 3 nights in Nov 2025

8/10 Good

Barbara

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very pleasant, helpful and courteous, although the cleaning wasn't quite up to scratch on the third day - rubbish bins not emptied even though one was quite full. Otherwise no complaints.
Stayed 3 nights in Nov 2025

8/10 Good

Michael, wasleys

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was good staff was good carpark abit small
Stayed 1 night in Nov 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service
Clean room, comfy bed, front desk were very helpful and responsive
Stayed 2 nights in Nov 2025

6/10 Okay

sharon

Stayed 1 night in Nov 2025

2/10 Terrible

Annabel

Disliked: Cleanliness, amenities, property conditions & facilities
Terrible hotel. I had the misfortune of having to stay twice, as it was too late to cancel once I saw how bad it was. The room was filthy, I didn’t even take my shoes off there was so much debris in the ground. The shower was repulsive—black mold, grimy bathmat. I didn’t shower at all. This is barely a step up from a hostel.
Stayed 1 night in Nov 2025

2/10 Terrible

Annabel

Disliked: Cleanliness, amenities, property conditions & facilities
This was so unbelievably below expectations. The room was filthy--crumbs on the floor, cups and mugs clearly used and not cleaned, stains everywhere--and the windows were opaque and curtains didn't open, so the room was dark. The entire premises were unwelcoming, in poor condition, and felt unsafe. It was so bad I left early and just sat at the airport for extra hours. Truly the worst impression of Adelaide.
Stayed 1 night in Nov 2025

10/10 Excellent

Greg

Stayed 1 night in Nov 2025

8/10 Good

Tina

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
TV in the room needs to be replaced. Some times the picture didn’t work. The room was a bit of an odd setup. The parking was very tight and some spaces taken up by one car due to the tightness. Staff were great. Very clean.
Stayed 1 night in Nov 2025

8/10 Good

Graeme

Traveled with group
Liked: Cleanliness, staff & service, amenities
Staff very helpful and great location to get to things happening in the city. Dated and a bit shabby in the rooms.
Stayed 1 night in Nov 2025

8/10 Good

John

Liked: Cleanliness
Disliked: Amenities
Very clean room
Stayed 2 nights in Nov 2025

8/10 Good

Joanne

Traveled with family
Disliked: Property conditions & facilities
Lovely staff. Clean and comfortable
Stayed 1 night in Nov 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service
It served its purpose for a quick stay and was close to the venue we needed to get to.
Stayed 2 nights in Nov 2025

8/10 Good

Liam

Stayed 1 night in Oct 2025

8/10 Good

Katrina

Hotel was clean and friendly on entry. Only 1 elevator was working which was fine although sometimes a bit cramped. Room was clean although had minimal airflow
Stayed 2 nights in Oct 2025

10/10 Excellent

kenneth, surrey

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes to both questions
Stayed 2 nights in Oct 2025