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Hotel Santa Tecla Palace

4.0 star property

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Photo gallery for Hotel Santa Tecla Palace

Outdoor pool
Lobby sitting area
Aerial view
4 restaurants; lunch and dinner served
Balcony view

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Via Balestrate, 100, Santa Tecla, Acireale, CT, 95024
  • Place, Timpa Natural Reserve
    ‪1 min walk‬
  • Place, beach near Santa Maria la Scala
    ‪10 min drive‬
  • Place, Piazza Giuseppe Garibaldi
    ‪13 min drive‬
  • Airport, Catania (CTA-Fontanarossa)
    ‪32 min drive‬

Room options

View all photos for Deluxe Room, 1 Double or 2 Twin Beds, Sea View

Minibar, in-room safe, desk, soundproofing

Deluxe Room, 1 Double or 2 Twin Beds, Sea View

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Classic Double Room, 1 Double or 2 Twin Beds, Sea View

Minibar, in-room safe, desk, soundproofing

Classic Double Room, 1 Double or 2 Twin Beds, Sea View

7.0 out of 10
Good
(4 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Classic Double Room, 1 Double or 2 Twin Beds

Minibar, in-room safe, desk, soundproofing

Classic Double Room, 1 Double or 2 Twin Beds

8.0 out of 10
Very good
(11 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Double or Twin Room

Minibar, in-room safe, desk, soundproofing

Deluxe Double or Twin Room

9.0 out of 10
Wonderful
(4 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Suite

Balcony view

Suite

  • Sea view
  • 484 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

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About the neighborhood

Acireale

With a stay at Hotel Santa Tecla Palace in Acireale, you'll be within a 5-minute walk of Ionian Sea and Timpa Natural Reserve. .This hotel is 7.6 mi (12.2 km) from Mount Etna and 12.6 mi (20.3 km) from Piazza del Duomo.

What's nearby

  • Timpa Natural Reserve - 1 min walk - 0.1 miles
  • beach near Santa Maria la Scala - 10 min drive - 1.0 mile
  • Piazza Giuseppe Garibaldi - 13 min drive - 1.2 miles
  • Acireale Cathedral - 16 min drive - 1.4 miles
  • Mount Etna - 24 min drive - 14.8 miles

Getting around

  • Carruba Station - 11 min drive
  • Fontanarossa Airport (CTA) - 52 min drive

Restaurants

  • ‪Bar Kennedy - ‬7 min drive
  • ‪Lo Scalo - ‬4 min drive
  • ‪Trattoria La Timpa - ‬4 min drive
  • Santa Tecla Palace Bar
  • ‪Cartabianca - ‬4 min drive

About this property

Hotel Santa Tecla Palace

Hotel Santa Tecla Palace offers 173 air-conditioned accommodations with minibars and safes. Televisions come with pay movies.

Bathrooms include bathtubs or showers with deep soaking bathtubs and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 173 air-conditioned rooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Enjoy local cuisine at La Rada, one of the hotel's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. Continental breakfasts are available daily from 7:30 AM to 9:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:30 AM.
La Rada - This restaurant specializes in local cuisine and serves lunch and dinner. Reservations are required.
Il Pontile - This restaurant specializes in local cuisine and serves lunch and dinner. Reservations are required.
Il Giardino - This restaurant specializes in local cuisine and serves lunch and dinner. Reservations are required.
Il Moresco - This restaurant specializes in local cuisine and serves lunch and dinner. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily continental breakfast available 7:30 AM to 9:30 AM for a fee: EUR 20 per person
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Il Giardino
  • Il Moresco
  • Il Pontile
  • La Rada

Things to do

  • Billiards/pool table
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Crib (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • Massage
  • Spa services

Accessibility

  • Elevator

More

  • Ballroom
  • Banquet hall

Room amenities

Bedroom

  • Crib (surcharge)

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • Pay movies
  • TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 35.0 per day
Cribs (infant beds) are available for EUR 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 5 nights

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 20 per person
  • Crib (infant bed) fee: EUR 15.0 per night
  • Rollaway bed fee: EUR 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT087004A1DSMA7SGR

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Santa Tecla Palace Acireale
Hotel Santa Tecla Palace
Santa Tecla Palace Acireale
Santa Tecla Palace
Santa Tecla Palace Hotel
Hotel Santa Tecla Palace Hotel
Hotel Santa Tecla Palace Acireale
Hotel Santa Tecla Palace Hotel Acireale

Hotel Santa Tecla Palace Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 128 out of 287 reviews
Rating 8 - Good. 105 out of 287 reviews
Rating 6 - Okay. 36 out of 287 reviews
Rating 4 - Poor. 7 out of 287 reviews
Rating 2 - Terrible. 11 out of 287 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Isabella

The location and the hositality
Stayed 6 nights in Aug 2025
Verified

10/10 Excellent

Liya

Liked: Cleanliness, amenities, property conditions & facilities
It was really nice. I liked the place.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay we always remember. Especially the sea was beautiful and perfect to relax.
Stayed 3 nights in Aug 2022
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
Great views. Generous space. Awesome breakfast
Stayed 1 night in Jun 2025
Verified

8/10 Good

Sebastiano

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful location by the sea
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Do yourself a huge favour and use this hotel for numerous day trip. Then relaxin the ocean front restaurant of an evening. Excellent staff and food
Stayed 3 nights in Jul 2023
Verified

10/10 Excellent

richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the most beautiful hotels I have stayed in for a long time. Very clean and a extremely helpful staff
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Nichola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel

We had a fabulous stay at Hotel Santa Tecla Palace. Staff were so friendly and helpful. Food was excellent as was the service. The pool is as amazing as it looks in the photos. It’s clean and the lifeguards are very helpful. The sea was lovely, easy access and crystal clear water. Reception staff are also very helpful. What a treat to stay here and we will definitely be back! I would say that if you want to see the surrounding areas hiring a car is helpful.
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Jean Jules

Liked: Cleanliness, staff & service, property conditions & facilities
location and staff
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Keld

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel

Fantastic place. Beautifull hotel directly to the sea. We loved snorkling in the sea. Very comfortable rooms. Ours with at nice big balcon with sea view. Very helpfull and friendly staff.
Stayed 4 nights in Aug 2023
Verified

10/10 Excellent

Stig

Liked: Cleanliness, staff & service

Paradise

We have found our new paradise. What an incredible location – here we could fully enjoy the sea and the tranquility. We stayed for 2 nights / 3 days and didn’t leave the hotel grounds even once, as everything we needed was right there. The food and drinks were excellent. Minus: The rooms are a bit worn, and the mattress was extremely hard so we did not sleep well
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Antti

Liked: Staff & service
Nice breakfast with spectacular views. Big swimming pool is complemented by access to the sea. In the weekend the pool gets crowded and loud. Good options for dining within walking disctance
Stayed 7 nights in Jul 2024
Verified

10/10 Excellent

saliha

Liked: Cleanliness, room comfort
Formidable
Stayed 1 night in May 2025
Verified

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an absolutely wonderful stay at Hotel Santa Tecla Palace. The facilities were excellent - beautiful infinity pool overlooking the sea, just like the photos. Plenty of sunbeds to relax in. Easy access to swim in the sea from the hotel, with lifeguards on duty. Delicious food at all the restaurants. There isn't much to do in the immediate surrounding area - we walked into the nearest town one evening but we decided that the bars and restaurants on offer at the hotel were much nicer. This was perfect for us as we had intended our short trip to be a relaxing one based in the hotel, but for anyone hoping to explore Sicily a bit more I'd recommend renting a car, as taxis can be expensive.
Stayed 6 nights in Aug 2025
Verified

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel with stunning views

We stayed here for two days and had a wonderful time. The views were incredible..the photos online do not do it justice! All personnel were kind and very accommodating. Room was clean and just the right size. Will definitely be booking again the next time we’re in Sicily.
Stayed 2 nights in Aug 2022
Verified

8/10 Good

Martina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice enough hotel, but surrounding area not sonice

Hotel was lovely... pool area was fab with plenty of sunbeds for everyone. Plenty of free car parking. Restaurants were good but they lacked air con as did main hotel areas. Eating outside in 38degrees at night wasnt pleasant.
Stayed 2 nights in Jul 2023
Verified

8/10 Good

Giovanni

Liked: Cleanliness, staff & service, room comfort

Good Sea front Hotel

The hotel is sourrunded by a natural reserve. The settings are stunning. The hotel communal areas are beautiful and well cared for. The rooms are somewhat dated but still very good. choose a seaview room if you can. Staff was very friendly. Huge swimming pool. Access to the sea via a gangway, just hidillic. Lot's of fun!
Stayed 4 nights in Aug 2023
Verified

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Staff went out of there way for our late arrival, even told the kitchen to stay open so we could dine in the outside restaurant. Property is well maintained, clean and updated. Great place for the price and only 45 minutes to Mt Etna. Wish we could have stayed longer. Only negative was mattress was very hard, I like a firm mattress but not solid.
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Catia Anyena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Santa Tecla Palace Hotel is a magic place not only for the position and the sea but above all for the people who work there. Rosy, Marianna, Emanuele ,just to mention few of them ,together with all the staff made our 10 days holiday special , comfortable and magic. The attention and care for the Guests is one of the highest I’ve ever experienced. From the reception to the room cleaning service to the Meals service, everything is perfectly done with a great and excellent care for the Guests. Thank you so much and Looking forward to come back for another magic holiday.
Stayed 10 nights in Aug 2024
Verified

6/10 Okay

Hayden

Liked: Cleanliness, staff & service
Disliked: Amenities
Tidy, afordable, but little to do near the property. No gym, No irons in rooms and limited ammenities.
Stayed 2 nights in Jul 2024
Verified

8/10 Good

GORAN

Liked: Cleanliness, staff & service, amenities
we stayed 5 nights. Although it seems that the hotel is not full, the receptionist refused to give us an upgrade to see view room. Room was comfortable, but bed is not very comfortable. On the contrary to the reception, the staff in the bar and on the terrace with the pool was very friendly and helpful, especially the life guard boy(I don't know his name) who gave us many tips of local interest, where to eat as a local, what is worth visiting, where to shop... If you plan to stay there you need a car to explore the area from Taormina to Catania, and further south to Syracusa, Notto...
Stayed 5 nights in May 2025
Verified

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Santa Tecla Acireale- Looks nice but is a letdown!

Cons: Not centrally located. No ameneties in the area. Quite a drive from catania....; Expensive; Hidden charges- they charge for everyting including plain water; Basic service and decor. Hotel needs a good upgrade; No access to beach! Pool closes at 1900!; Pros: Good parking area; Free wifi. Definately wouldn't recommend.
Stayed 4 nights in Jul 2024
Verified

8/10 Good

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel - nice room, amazing pool area

This was my first stay at the hotel. We were overall happy with our stay. The room was spacious and clean with a nice view, despite being located in the southern wing. AC worked well. Ample parking space which is valuable as well. The highlight of the hotel is the (salt water) pool area which is stunning and spacious with sun from morning to evening. The hotel also offers easy access to the sea if you prefer that, with rental SUPs etc. The restaurant serves really great food - pricey for the area, but reasonable given that’s it’s a hotel restaurant. Great service and generous portions. On the negative side: the hotel has no concierge which surprised me, and when I asked for help booking tickets to an event I received none. The sunbeds are plastic: uncomfortable and poor looking. Would be nice to see them acquire new sun beds would elevate the overall experience. The cushions/bedpillows were flat and hard - it’s an Italian thing, not worse or better than most hotels. But would love if the reception could offer other types of pillows. All in all a very good experience.
Stayed 4 nights in Jun 2024
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
The location is great if you have a car. The staff is friendly. Especially the young couple at the pool, but one guy was so rood that we didn’t feel welcomed. The hotel was filled with local people not living in the hotel in the weekends this changed the standard of the clients. At breakfast we had to stand in line for a long time to get coffee but the the view was great. We complained about an animal on our rooftop waking us up in the morning at 6:30. It was a big one size of a dog and no one took us seriously. We have visited the place 3 times and stayed two weeks, this time the price was double up. It’s a pity as the hotel was almost empty with better prices the hotel could be full. The restaurant is really good but the system with some staff that can take orders and some not makes it slow. They are all kind I have to underline. The hotel shows signs of not being maintained for a long time.
Stayed 14 nights in Jul 2022
Verified

8/10 Good

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel - nice room, amazing pool area

This was my first stay at the hotel. We were overall happy with our stay. The room was spacious and clean with a nice view, despite being located in the southern wing. AC worked well. Ample parking space which is valuable as well. The highlight of the hotel is the (salt water) pool area which is stunning and spacious with sun from morning to evening. The hotel also offers easy access to the sea if you prefer that, with rental SUPs etc. The restaurant serves really great food - very pricey for the area, but reasonable given that’s it’s a hotel restaurant. Great service and generous portions. On the negative side: the hotel has no concierge which surprised me, and when I asked for help booking tickets I was offered none other than a website name. The sunbeds are plastic, uncomfortable and poor looking. Would be nice to see them acquire new sun beds would elevate the overall experience. The cushions/bedpillows in our room were flat and hard - it’s an Italian thing, not worse or better than most hotels. But would love if the reception could offer other types of pillows. Might be that they do, didn’t ask, but wasn’t marketed either in the room information. All in all a very good experience - looking forward to go back for sure
Stayed 4 nights in Jun 2024

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