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Marina Palace Hotel & Congress Hall

4.0 star property

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Photo gallery for Marina Palace Hotel & Congress Hall

Turkish bath, body treatments, body wraps, body scrubs, facials
Turkish bath, body treatments, body wraps, body scrubs, facials
Marina
Turkish bath, body treatments, body wraps, body scrubs, facials
Terrace/patio

Reviews

7.0 out of 10
Good

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Via Provinciale 1, Aci Trezza, Aci Castello, CT, 95026
  • Place, Cyclops Beach
    ‪3 min walk‬
  • Place, Cyclops Islands
    ‪5 min walk‬
  • Place, Casa del Nespolo Museum
    ‪5 min walk‬
  • Airport, Catania (CTA-Fontanarossa)
    ‪30 min drive‬

Room options

View all photos for Quadruple Room

Minibar, in-room safe, desk, cribs/infant beds

Quadruple Room

  • Garden view
  • 323 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Double or Twin Room, Sea View

Double or Twin Room, Sea View | Minibar, in-room safe, desk, cribs/infant beds

Double or Twin Room, Sea View

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Standard Double or Twin Room, 1 Double or 2 Twin Beds, Bathtub, Garden View

Standard Double or Twin Room, 1 Double or 2 Twin Beds, Bathtub, Garden View | Minibar, in-room safe, desk, cribs/infant beds

Standard Double or Twin Room, 1 Double or 2 Twin Beds, Bathtub, Garden View

  • Garden view
  • 270 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Classic Triple Room, 1 Bedroom

Minibar, in-room safe, desk, cribs/infant beds

Classic Triple Room, 1 Bedroom

  • 270 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Double Room Single Use

Double Room Single Use | Minibar, in-room safe, desk, cribs/infant beds

Double Room Single Use

  • Garden view
  • 270 sq ft
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

Similar properties

Terrace/patio
Grand Hotel Baia Verde
Aci Castello
  • On private beach
  • Pool
  • Breakfast included
  • Pet friendly
4.2 out of 5, Very Good, 1,002 reviews
$143 nightly
The price is $163
Jun 29 - Jun 30
Total with taxes and fees
Grand Hotel Baia Verde

About the neighborhood

Aci Castello

With a stay at Marina Palace Hotel & Congress Hall, you'll be centrally located in Aci Castello, within a 15-minute drive of Via Etnea and Catania Port. .This beach hotel is 9.2 mi (14.9 km) from Mount Etna and 8.7 mi (13.9 km) from Catania Beach.

What's nearby

  • Cyclops Beach - 3 min walk - 0.2 miles
  • Cyclops Islands - 5 min walk - 0.3 miles
  • Casa del Nespolo Museum - 5 min walk - 0.3 miles
  • Seafront - 17 min walk - 0.9 miles
  • Norman Castle - 17 min walk - 0.9 miles

Getting around

  • Cannizzaro Station - 8 min drive
  • Giuffrida Station - 9 min drive
  • Fontanarossa Airport (CTA) - 42 min drive

Restaurants

  • ‪Trattoria Porto Nuovo - ‬5 min walk
  • ‪Sicilia's Cafe de Mar - ‬4 min walk
  • ‪La Terrazza - ‬6 min walk
  • ‪Gran Cafè Solaire - ‬5 min walk
  • ‪Mythos - ‬5 min walk

About this property

Marina Palace Hotel & Congress Hall

Marina Palace Hotel & Congress Hall offers 53 accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to balconies or patios. Flat-screen televisions are featured in guestrooms.

Bathrooms include bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and in-room massages can be requested.

An outdoor tennis court and a health club are featured at the hotel. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with Turkish bath/hammam. The spa is open daily.
Make yourself at home in one of the 53 guestrooms featuring minibars and flat-screen televisions. Rooms have private balconies or patios. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and bidets.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club and an outdoor tennis court. Additional amenities at this hotel include complimentary wireless internet access, babysitting (surcharge), and a hair salon. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Stop by the hotel's restaurant, Marina Restaurant Gourmet, for dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge. Local cuisine breakfasts are available daily from 8:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Aci Castello? This hotel has 10226 square feet (950 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Local cuisine breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.
Marina Restaurant Gourmet - This restaurant serves breakfast and dinner.
Roof the Top - Onsite restaurant.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Self parking on site (EUR 5 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily local cuisine breakfast available 8:00 AM to 10:00 AM for a fee: EUR 3.99 for adults and EUR 3.99 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Marina Restaurant Gourmet
  • Roof the Top

Things to do

  • Full-service spa
  • Health club
  • Outdoor tennis court
  • Pilates classes
  • Shopping
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Crib (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 10,226 square feet of conference space
  • 24-hour business center
  • Meeting room

Outdoors

  • Garden
  • On the bay
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Spa open daily
  • Spa treatment rooms
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Built in 2002
  • Smoking not allowed

Room amenities

Bedroom

  • Crib (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Early check-in subject to availability
Early check-in fee: EUR 30.00
Contactless check-in available

Check-out

Check-out before 10:30 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 30.00
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are available for EUR 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 October - 31 March, EUR 2.50 per person, per night, up to 4 nights. This tax does not apply to children under 14 years of age.
  • A tax is imposed by the city: From 1 April - 30 September, EUR 2.50 per person, per night, up to 4 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately EUR 3.99 for adults and EUR 3.99 for children
  • Airport shuttle fee: EUR 50 per vehicle (one way)
  • Self parking fee: EUR 5 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30.00 (subject to availability)
  • Late check-out fee: EUR 30.00 (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Marina Palace Congress Hall Aci Castello
Marina Palace Hotel & Congress Hall
Marina Palace Hotel & Congress Hall Aci Castello
Marina Palace Hotel Congress Hall Aci Castello
Marina Palace Hotel Congress Hall
Marina Palace Congress Hall
ina Congress Hall Aci Castell
Marina Palace & Congress Hall
Marina Palace Hotel & Congress Hall Hotel
Marina Palace Hotel & Congress Hall Aci Castello
Marina Palace Hotel & Congress Hall Hotel Aci Castello

Marina Palace Hotel & Congress Hall Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 15 out of 69 reviews
Rating 8 - Good. 23 out of 69 reviews
Rating 6 - Okay. 13 out of 69 reviews
Rating 4 - Poor. 11 out of 69 reviews
Rating 2 - Terrible. 7 out of 69 reviews

7.6/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Marco

Disliked: Staff & service, amenities, property conditions & facilities
Struttura poco manutenzionata con gravi problemi all'impianto elettrico e di condizionamento
Stayed 4 nights in Sep 2021
Verified

10/10 Excellent

Valeria

Disliked: Amenities
Siamo stati bene, grande comodità il parcheggio e la posizione
Stayed 6 nights in Aug 2021
Verified

6/10 Okay

Diego Dello

Liked: Staff & service
Disliked: Cleanliness
Struttura con posizione magnifica, peccato che è lasciata al suo abbandono..
Stayed 5 nights in Aug 2021
Verified

6/10 Okay

dorotea

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Il personale poco preparato, la pulizia delle camere andrebbe rivista perché la struttura merita ma molto trascurata. Colazione con solo cornetto e caffè e no a buffet così come da prenotazione
Stayed 2 nights in Aug 2021
Verified

6/10 Okay

Salvatore Antonio

Si può ritornare

Albergo modesto e semplice, magari forse ha goduto di tempi migliori. Pro camere spaziose e pulite, parcheggio auto all'interno dell'hotel che per Acitrezza non è poco. Contro servizi essenziali e reception affidata a personale giovane e poco preparato. Prezzo Ok così si fa perdonare le mancanze.
Stayed 1 night in Aug 2021
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura nuova e pulita
Stayed 3 nights in Aug 2021
Verified

8/10 Good

Verified traveler

Liked: Cleanliness
stanza e balcone molto grandi. Manca un lampadario che rende la stanza più scura. per il resto camera ok.
Stayed 1 night in Aug 2021
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a horrible experience! We arrived at around 20.30 and were greeted in the parking by the manager. We were informed that the lift was not working and were escorted to the reception through the service door. We paid for our stay (2 nights) and immediately we were informed that the AC was not working. Of course this was a problem for us as it was a heatwave. They insisted on showing us the room as they were convinced that once we would see the room we would decide to stay. The room's décor was outdated and extremely hot so we were offered a room at a nearby hotel for the first night until the AC was fixed. We were informed that we were the only guests which felt very weird but understandable given the state of the so called hotel. The manager offered us a junior suite with sea view due at the other hotel due to the inconvenience and invited us back at the Marina hotel the next night as the AC would have been fixed by then. We were assured that this other hotel was accessible on foot however it turned out to be 25 minutes away on foot which is not as close as we told. We struggled to find this other hotel as it was in the middle of nowhere not in the center where we wished to stay. We checked in at this hotel and were then shown to our room which was in a state of complete disrepair. The next day we left Aci Trezza and found another hotel as we did not want to return to Marina Hotel. Wasted money, stay away!!
Stayed 2 nights in Jun 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La squisita accoglienza ed uno staff premuroso! Ci siamo sentiti a casa. Ottimo rapporto qualità-prezzo. Ci viene voglia di tornarci presto!
Stayed 5 nights in Aug 2019
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could not control air cond...thus room was uncomfortable . Requested at main desk for adjustment, still did not work. Floors not clean.
Stayed 1 night in Oct 2018
Verified

4/10 Poor

Bruce

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Disappointing Hotel in a decent location

The hotel building and rooms are good. Spacious, clean with a good maid service. It doesn't offer 4 star service. The reception staff are lovely but hopeless. They could not help with trips and didn't even know that there was a bus service with a stop outside the hotel to Catania. They made no attempt to provide gluten free and dairy free products for us despite my requesting it on the booking and subsequently when we were there...which really isn't good enough as these things are available from the little supermarket in the same street. The buffet breakfast was sad, limited and repetitive -certainly not 4 star...and we had to provide our own. The car park below should be free for guests. Once again I got conflicting information from reception about paying for it. One person said I could pay at the end of my stay at check out, another said I had to pay the man in the car park...and final settlement of car park and local tax had to be in cash? Is this a 4 star hotel or a street trader? Not able to use credit card. Absurd. Overall poor service from what could be a lovely hotel. Need to sharpen their act with respect to guests needs and be more helpful about local knowledge and improve the food on offer.
Stayed 7 nights in Jun 2018
Verified

8/10 Good

Agostino

Liked: Cleanliness, room comfort
Tutto bene a parte la colazione un po’ deludente
Verified

6/10 Okay

Farshid

Breakfast

Nice room but regarding services specily breakfast not much choice on the table and we asked for hot drink in the morning but person in charge could not make simple capicciono
Verified

8/10 Good

Giovanni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottima struttura! A pochi passi dal mare. Rapporto prezzo/qualità ottimo!
Stayed 2 nights in Nov 2017
Verified

6/10 Okay

Emanuele

Breve soggiorno ad Aci Trezza

Struttura idonea al solo pernottamento, sprovvista di qualsiasi attività di intrattenimento.
Stayed 3 nights in Aug 2017
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super hotel dans un village super charmant à recommander pour un voyage à catane excursions organisés par l'hôtel
Stayed 5 nights in Jul 2017
Verified

6/10 Okay

Ivan

Liked: Cleanliness, staff & service, room comfort
Tre giorni di relax e sole. Lo staff professionale e cortese. Unica pecca la vista della stanza che dava su un cantiere aperto.
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Tranquillo e senza problemi.
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Satisfied

Nice hotel, nice staff, and nicely located. I would like to improve breakfast. Airport shuttle service is very convenient but it consists of a taxi 50 EUR not negotiable which is too expensive for a distance of 15.5 km!
Verified

6/10 Okay

Verified traveler

Timing for breakfast and more choice on breakfast tables chioice resturant
Verified

8/10 Good

Pasquale

Liked: Cleanliness, property conditions & facilities, room comfort

soggiorno agosto 17/23

Hotel in buona posizione a pochi passi dal lungomare di Acitrezza. Parcheggio 5 euro al giorno per gli ospiti dell'hotel.colazione completa, ma di scarsa qualità.servizio non eccelso. Camere grandi, confortevoli e pulite.giudizio complessivamente positivo.
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities

NON HA NULLA DEL 4 STELLE

camera grande e spaziosa, ma non trovo altre note positive, ho camminato 30 secondi a piedi nudi e mi sono trovata i piedi neri, le condizioni del bagno non sono per nulla adatti a un 4 stelle e nelle piastrelle accanto alla vasca da bagno c'erano i segni lasciati dal sapone come se non fossero pulite da anni, il climatizzatore era gestito dall'hotel nel senso che per alzare o abbassare la temperatura bisognava telefonare, ma cio' che mi ha lasciata davvero senza parole e' stato il fatto che siano entrati in camera pur sapendo che eravamo lì, una ragazza dell'hotel ha aperto la porta con una seconda chiave mentre ero nella vasca con la porta del bagno aperta perche ovviamente mai avrei pensato che potesse entrare qualcuno, e non si sono neanche scusati per l'accaduto. tutto questo da un 4 stelle e' inaccettabile. per concludere ho pagato 68 euro e mi hanno rilasciato una fattura di 52,00.
Verified

4/10 Poor

Christine Wiesmüller

Disliked: Cleanliness, staff & service, room comfort

Zwei Stern Hotel in hochfrequentierte und verkerhintensive Straße

wir haben unsern Feedback über unseren Aufenthalt per Fax an die Direktion Marina Palace geschickt am 26.09.2014 bis dato haben wir von Ihnen keinen dank erhalten.
Verified

4/10 Poor

Aci

Disliked: Staff & service, property conditions & facilities, room comfort

Non un quattro stele ma un mediocre tre stelle.

Ambiente degradato e personale poco professionale.
Verified

8/10 Good

rosalba

Liked: Staff & service, property conditions & facilities, room comfort

sicilia

GRADEVOLE SOGGIORNO...PERSONALE RECEPTION GENTILISSIMO...