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Metropolitan Al Mafraq Hotel

4.0 star property

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Photo gallery for Metropolitan Al Mafraq Hotel

2 outdoor pools, sun loungers
Exterior
Premium bedding, minibar, in-room safe, individually furnished
Buffet
Gym

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Al Mafraq, PO Box 6770, Abu Dhabi
  • Place, Bawabat Al Sharq Mall
    ‪5 min drive‬
  • Place, Abu Dhabi University
    ‪11 min drive‬
  • Place, Dalma Mall
    ‪13 min drive‬
  • Airport, Abu Dhabi (AUH-Abu Dhabi Intl.)
    ‪13 min drive‬

Room options

View all photos for Deluxe Room, 2 Twin Beds, City View

Premium bedding, minibar, in-room safe, individually furnished

Deluxe Room, 2 Twin Beds, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 345 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Pool View

Shower, free toiletries, hair dryer, bathrobes

Deluxe Room, 1 King Bed, Pool View

8.0 out of 10
Very good
(1 review)
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Twin Beds, Pool View

Premium bedding, minibar, in-room safe, individually furnished

Deluxe Room, 2 Twin Beds, Pool View

  • 344 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe King City View

Deluxe King City View | Premium bedding, minibar, in-room safe, individually furnished

Deluxe King City View

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 388 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Abu Dhabi

With a stay at Metropolitan Al Mafraq Hotel in Abu Dhabi (Al Mafraq), you'll be within a 10-minute drive of Bawabat Al Sharq Mall and Abu Dhabi University. .This family-friendly hotel is 17.7 mi (28.5 km) from Ferrari World and 14.9 mi (24 km) from Sheikh Zayed Grand Mosque.

What's nearby

  • Bawabat Al Sharq Mall - 5 min drive - 1.9 miles
  • Abu Dhabi University - 11 min drive - 8.2 miles
  • Dalma Mall - 13 min drive - 9.7 miles
  • Abu Dhabi Falcon Hospital - 13 min drive - 12.8 miles
  • Mazyad Mall - 14 min drive - 10.1 miles

Getting around

  • Abu Dhabi Intl. Airport (AUH) - 19 min drive

Restaurants

  • ‪Joud Coffee جُـود - ‬11 min walk
  • ‪Chili's - ‬4 min drive
  • ‪Starbucks - ‬7 min drive
  • ‪bayt albokhary restaurant مطعم بيت البخاري - ‬4 min drive
  • ‪Zayzafoon - ‬6 min drive

About this property

Metropolitan Al Mafraq Hotel

Metropolitan Al Mafraq Hotel offers 250 accommodations with minibars and safes. Rooms open to balconies. These individually furnished accommodations have separate sitting areas. Beds feature premium bedding. 32-inch flat-screen televisions come with digital channels. Bathrooms include showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and in-room massages can be requested.

An outdoor tennis court and a health club are featured at the hotel. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

Children under 16 years old are not allowed in the swimming pool, health club, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include massages and manicures and pedicures.
Make yourself at home in one of the 250 individually furnished guestrooms, featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and bidets.
Dip into one of the 2 outdoor pools or enjoy other recreational amenities including a health club and an outdoor tennis court. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Enjoy international cuisine at Olive Branch, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Buffet breakfasts are available daily from 6 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-in. Planning an event in Abu Dhabi? This hotel has 2153 square feet (200 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
Olive Branch - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
24-hour room service is available.

All inclusive details

All-inclusive room rates at Metropolitan Al Mafraq Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: AED 70 to 99 per person
  • 2 coffee shops/cafes
  • 2 restaurants
  • 3 bars/lounges
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Olive Branch

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Health club
  • Hot tub
  • Outdoor tennis court
  • Playground
  • Sauna
  • Steam room
  • Tennis lessons

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (2,153 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • In-room massages
  • Manicures/pedicures
  • Spa treatment rooms

Accessibility

  • No elevator
  • Tile flooring in room

More

  • 3 buildings
  • 4 floors
  • Banquet hall
  • Built in 1998
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 150.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AED 70 to 99 per person
  • Airport shuttle fee: AED 120 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: AED 150.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool, health club, or hot tub without adult supervision

Property is also known as

Mafraq Abu Dhabi
Mafraq Hotel
Mafraq Hotel Abu Dhabi
Mafraq

Metropolitan Al Mafraq Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 84 out of 259 reviews
Rating 8 - Good. 101 out of 259 reviews
Rating 6 - Okay. 41 out of 259 reviews
Rating 4 - Poor. 15 out of 259 reviews
Rating 2 - Terrible. 18 out of 259 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Lahot

Liked: Cleanliness, amenities, property conditions & facilities
Great breakfast, clean room and friendly staff
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Yusuf

Liked: Cleanliness, staff & service, amenities
Good and uprate was appreciated, but hotel needs a bit of modernisation
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was good, pool was very nice.
Stayed 2 nights in Feb 2024
Verified

8/10 Good

Naveed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good Hotel, excellent service from staff, heated pool, showers, Gym,
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel isn’t in a tourist area but sufficient. It’s clean, tidy, good facilities and easily accessible. We were very pleased with the hotel staff and standards.
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Mafraq hotel.

Hotel is being refurbished and is very clean. Rooms are large and comfortable.
Stayed 11 nights in May 2024
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was absolutely beautiful!! The amenities are amazing the location is amazing the staff members are friendly and accommodating. Room service was awesome and 24/7!! I would stay here again for my next trip!!
Verified

10/10 Excellent

RAYMONA THOMAS

Liked: Amenities, property conditions & facilities
It was located very close to the airport. It was also not nad to most of the major sites to visit. The property was well maintained and the staff was wonderful !
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

IkRAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. The room was very clean, decent size. The Buffett breakfast and dinner were perfect after a very long flight. The hotel is close to the airport, approx a 20 minute drive
Stayed 1 night in Jan 2023
Verified

8/10 Good

barak

Liked: Staff & service
The service is good and late check out is provided kindly as an option, Mr. Raouf in the reception was so helpful.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Mohamed

Liked: Cleanliness, property conditions & facilities, room comfort
It was great
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

DIANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the hotel. Too bad was only one night but definitely will be back when in Abu Dhabi
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Atul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good one but far from city
Stayed 1 night in Nov 2024
Verified

8/10 Good

Mhoammed

Liked: Property conditions & facilities
Its second time use al mafrag hotel in general its good place to stay in Good staff and leaders especial greeting for duty manager Avril Holmes who solved problem when arrival
Stayed 1 night in Aug 2022
Verified

8/10 Good

Alexey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet and staff
Stayed 1 night in Oct 2022
Verified

6/10 Okay

Tariq

Liked: Staff & service
Near hospital
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Malik

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is good
Stayed 3 nights in Mar 2024
Verified

2/10 Terrible

Abdullah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Attiq

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you
Stayed 3 nights in Jan 2025
Verified

8/10 Good

nusrat

Liked: Cleanliness, staff & service
Disliked: Room comfort
Room was clean but really cold not heating . Break fast was good. Was a short stay.
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

YANELA

Liked: Cleanliness, staff & service
Limited entertaiment or activities for kids
Stayed 5 nights in Dec 2024
Verified

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in May 2023
Verified

8/10 Good

Léa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

hitesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Dec 2024