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Helnan Phønix Hotel

4.0 star property

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Photo gallery for Helnan Phønix Hotel

Banquet hall
Lobby sitting area
Bar (on property)
Breakfast area
Breakfast area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Gym
  • Business services
  • Room service
  • 24/7 front desk
The current price is $131
$105 nightly
$131 total
Total with taxes and fees
Jun 19 - Jun 20

Explore the area

View in a map
Vesterbro 77, Aalborg, DK-9000
  • Place, Aalborg Historical Museum
    ‪1 min walk‬
  • Place, Budolfi Cathedral
    ‪3 min walk‬
  • Place, Jomfru Ane Gade
    ‪4 min walk‬
  • Airport, Aalborg (AAL)
    ‪10 min drive‬

Room options

View all photos for Triple Room

Hypo-allergenic bedding, desk, free WiFi, bed sheets

Triple Room

8.8 out of 10
Excellent
(26 reviews)
  • 204 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Family Quadruple Room

Family Quadruple Room | Hypo-allergenic bedding, desk, free WiFi, bed sheets

Family Quadruple Room

7.8 out of 10
Good
(44 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed
  • Free WiFi

View all photos for Junior Room, 1 Double Bed

Junior Room, 1 Double Bed | Hypo-allergenic bedding, desk, free WiFi, bed sheets

Junior Room, 1 Double Bed

8.4 out of 10
Very good
(12 reviews)
  • 419 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Quadruple Room

Hypo-allergenic bedding, desk, free WiFi, bed sheets

Quadruple Room

8.2 out of 10
Very good
(22 reviews)
  • 204 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Double Room, 2 Twin Beds

Double Room, 2 Twin Beds | Hypo-allergenic bedding, desk, free WiFi, bed sheets

Double Room, 2 Twin Beds

8.4 out of 10
Very good
(51 reviews)
  • 205 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

Double Room, 1 Double Bed

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

Single Room, 1 Twin Bed

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

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The price is $116
Jun 14 - Jun 15
Total with taxes and fees
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About the neighborhood

Aalborg

With a stay at Helnan Phønix Hotel, you'll be centrally located in Aalborg, steps from Aalborg Historical Museum and within a 5-minute walk of Budolfi Cathedral. .This hotel is 0.3 mi (0.5 km) from Jens Bangs Stenhus and 0.4 mi (0.7 km) from Jomfru Ane Gade.

What's nearby

  • Aalborg Historical Museum - 1 min walk - 0.1 miles
  • Budolfi Cathedral - 3 min walk - 0.2 miles
  • Jomfru Ane Gade - 4 min walk - 0.3 miles
  • Jens Bangs Stenhus - 4 min walk - 0.3 miles
  • House of Music - 13 min walk - 0.7 miles

Getting around

  • Aalborg Station - 10 min walk
  • Aalborg (AAL) - 14 min drive

Restaurants

  • ‪La Bontá - ‬2 min walk
  • ‪Café Friends - ‬2 min walk
  • ‪D'Wine Bar - ‬1 min walk
  • ‪Azzurra - ‬2 min walk
  • ‪Susan Himmelblå - ‬1 min walk

About this property

Helnan Phønix Hotel

Helnan Phønix Hotel offers 224 accommodations with hair dryers. Televisions come with cable channels. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 224 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones and desks, and housekeeping is provided on request.
Enjoy recreation amenities such as a fitness center or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and tour/ticket assistance.
Take advantage of the hotel's room service (during limited hours).
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (DKK 100 per day)
  • Limited onsite self parking

Things to do

  • Gym
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • 3 buildings
  • 5 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for DKK 300.0 per day
Cribs (infant beds) are available for DKK 200.0 per night

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: DKK 100 per day
  • Crib (infant bed) fee: DKK 200.0 per night
  • Rollaway bed fee: DKK 300.0 per day
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Denmark. This property is rated 4 stars.

Property is also known as

Helnan Phoenix
Helnan Phoenix Aalborg
Helnan Phoenix Hotel
Helnan Phoenix Hotel Aalborg
Phønix Hotel Aalborg
Phønix Aalborg
Phønix
Helnan Phønix Hotel Aalborg
Helnan Phønix Aalborg
Helnan Phønix
Helnan Phønix Hotel Hotel
Helnan Phønix Hotel Aalborg
Helnan Phønix Hotel Hotel Aalborg

Helnan Phønix Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 714 out of 1911 reviews
Rating 8 - Good. 768 out of 1911 reviews
Rating 6 - Okay. 292 out of 1911 reviews
Rating 4 - Poor. 93 out of 1911 reviews
Rating 2 - Terrible. 44 out of 1911 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Gitte

Liked: Cleanliness, staff & service
Nice staff and location.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Pia

Liked: Cleanliness, staff & service, amenities
Cheap, clean and nice staff.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Martin

Liked: Cleanliness, staff & service
Nice staff and overall nice place for a quick layover.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Anne-Mette

Liked: Cleanliness, staff & service, amenities
Great room, nice staff and and the hotel is very well located.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Finn

Liked: Cleanliness, staff & service, amenities
Would be nice if there was some sausages at the breakfast
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Anne-Kari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice breakfast, good variety. Ok parking. Very nice staff! ☀️
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Cesar

Liked: Cleanliness, amenities
The hotel is good for one night stay but the elevator is quite old and doesnt look too strong so I didn’t use it. The beds are quite small as well, but the hotel in general and the room were clean and quite
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities
Had parking right behind us and good breakfast! Good location .
Stayed 2 nights in Sep 2025
Verified

6/10 Okay

gary

Liked: Staff & service
Basic hotel good location
Stayed 1 night in Jul 2025
Verified

8/10 Good

Henrik

Liked: Cleanliness, staff & service, amenities
👍
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Nikki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me and my friends like the breakfast. Nice and comfy room
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Vibeke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent bed and improved quality of breakfast buffet
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great
Stayed 2 nights in Nov 2025
Verified

8/10 Good

christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fine hotel

Fine hotel in the center of Aalborg, recommended.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Carina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy to check in and check out. Really nice room with comfy bed. Deliciouos breakfast
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Lars

Liked: Staff & service
Decent 3 star property
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Thorsten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Big room for the three of us. Good breakfast!
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Vibeke B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Nice Place

Thats a very nice place and a nice receptionist interested in the custumer. Breakfast very good Close to everything in the City
Stayed 4 nights in Jul 2025
Verified

6/10 Okay

Åse

Liked: Cleanliness
Ok
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Birgitte

Liked: Cleanliness, staff & service, amenities
What used to be an elegant old hotel, has been completely gutted of practically all original charm and beauty. It is now an entirely non-descript chain hotel. Location is good and breakfast buffet okay, but don’t expect anything but a non-descript chain hotel.
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Jens

Liked: Staff & service, amenities
Great location, friendly staff. The hotel is a bit dated and we had an issue with the sink.
Stayed 1 night in Aug 2025
Verified

4/10 Poor

Konstantin

Liked: Staff & service
Disliked: Amenities
Expected more from a 4 star hotel. Room was clean, but did not live up to expectations, the entire hotel needs to be renovated. Restaurant and breakfast nothing special, they ran out of selected dishes.
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Peter

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Yes
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Christian

Liked: Property conditions & facilities
A room towards the Main Street was quite noisy at night.
Stayed 4 nights in Nov 2025
Verified

4/10 Poor

Marcos

Disliked: Cleanliness, amenities
Windows are totally not weather nor sound proof... in DK!!!! Beds are always 2 single beds together and not even the pillowtop is double... Amenities and bathroom a disaster. Location is very good and breakfast ok.
Stayed 1 night in Dec 2025