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Customer Experience Rating
4/ 5

The hotel was amazing and the staff was very friendly. Our room had an amazing view as well.

Customer Experience Rating
5/ 5

Smooth transaction and quick email confirmation.

Customer Experience Rating
5/ 5

Always easy to navigate this site and info is abundant!

Customer Experience Rating
3/ 5

I was bought tickets for an interview through Cheaptickets. The flights were fine, however as soon as I was signed up I started receiving daily marketing emails from Cheaptickets. I was afraid to block them in case there was some need information about my flights in one of them.

You might have had a new customer if i hadn’t received so much marketing email.

Customer Experience Rating
1/ 5

One and half to check in hotel .they can’t find the reservation for my stay .very disappointed.don’t think i will use cheaptickets againg

Customer Experience Rating
5/ 5

Easy and efficient. Great prices.

Customer Experience Rating
5/ 5

I have always used Cheap Tickets and you provide fast easy convenient service….

Customer Experience Rating
1/ 5

Your website would not process my reservation. The message said it was not processed and to try again. I received that message 3 times before I stopped trying. Upon checking my bank account I found SIX (6) seperate charges totaling over $200 from Cheap Tickets, even though I never received a confirmed reservation/booking. I immediately called your customer service number and was told those were authorization fees and I would have to wait 5-7 business days for them to be reversed. The agent on the phone told me there was nothing they could/would do about the fees for me and were extremely unhelpful. At this time I am still waiting for 3 of those fees to be reversed. I will NEVER use your company again, and will discourage others from doing so as well. Very poor business practice and customer service.

Customer Experience Rating
5/ 5

Excellent

Customer Experience Rating
5/ 5

I would buy from Cheap Tickets again. The person with whom I spoke was courteous and helpful and I was able to book the ticket with very little effort.