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the design of the hotel and the staff were wonderful and very helpful and the location is excellent

Loved the staff! They were very helpful and friendly! Greatly enjoyed the morning and early evening meals provided. The food was fresh and well prepared. The room was clean and well appointed. I appreciated the complimentary bottled water. I was however very disappointed that there was no longer ...

The bathroom didn't have a fan and I only had one sheet on my bed vs 2. Other than that everything was ok.

Hotel was old, lots of things broken. Pool was usually crowded. Staff was friendly though.

Really cool vibe. Big hotel. Excellent views. Have a few monthly events, so I got to attend a yoga class the morning of my stay in the big ballroom. Security is really tight- which is probably a good thing- so make sure you are checking in with your whole party. Nice patio- nice bathroom- nice housekeeping ...

The hotel was right in the area were we could get to everything .

All I can say is excellent .. always on point and accommodating..

We are never disappointed with the Regency- such a wonderful location, a great 'buzz' in the Lobby and quiet comfortable rooms. Just the right mix!

Bathrooms are exceptionally small. Hotel restaurant is expensive. Everything else was great.

We come to NYC a few times a year and this time opted to stay on the upper east side for convenience to a conference. Out of all our visits, The Surrey was by far our best experience. Being able to walk easily to all of our destinations was a big plus. The staff receives A+ as well as our room and ...

Great!!! Enjoyed my stay- will definitely be back!

I go to NY once a year and this is the best hotel that I have stayed in NY. The location is directly across from Central Park, great resturants, and shopping. The rooms were beautiful, the beds were incredible and the staff amazing (especially housekeeping). The hotel is known for its service and ...

Had a fantastic experience here at the Peninsula. The service was excellent. The restaurants were great. Just an all around great upscale experience!

Excellent service. Flooring dated in the rooms. Rooms were not the cleanest. Expensive place. All in all not bad.

Everything was incredibly wonderful and beautiful. Our only issue was that my moms iPad and charger were stolen. This required someone going through or bags in our room and made us feel less safe or respected. The lost goods have yet to be reconciled and we had to call everyday ourselves to ask for ...

Excellent hotel. Wonderful staff, friendly and comfortable.

Great boutique hotel. Liked staff and bar. Didnt eat in restaurant, but if we hadnt made other plans it appears it would have been a good choice. Only downfall was the mattress could have been newer.

Was quite disappointed we weren't informed that the roof top deck was closed due to remodeling....which the roof top happened to be the deciding factor in going with the hotel.

Great location easy check in. I noticed the bed had stains on the pillows,hair inside sheets and it felt crumby i had to call the staff to change the linen. My stay was ok.

Excellent location. Cousi hotel. Nice staff. Confortable rooms and great service.

They were forgetting towel and bath clothes plus my cable went off

The perfect location. Lots of great walkable shops, restaurants, and night life. Amazing hotel bar/restaurant as well.

frequently stay there b/c of locationxxxxxxxxxxxxxxxxx

This was my first stay at Gild Hall and I will definitely be back. The rooms were large (especially for NYC) and well-appointee. The hotel's staff was incredibly friendly and helpful throughout our stay. Our room experienced a water pressure problem a couple days into our stay and the hotel moved ...

Great location in midtown Manhattan. The room was super clean and the hotel staff were very welcoming. We would definitely stay there again.

first off it was beautiful , the lobby and the rooms were gorgeous , the staff, everyone of them were so wonderful and accommodating , it was really clean , everything was perfect.

Hidden tv in the mirror although I wish I knew it was there at check-in.

Great place to stay in the city around everything middle of it all

First rate hotel at a reasonable price. Just as advertised....4 star hotel in a quiet section of Murray Hill. Still easy walking distance to Times Square, the theatre district, and just a few blocks from Grand Central Station. The entire staff was helpful. Would definitely stay again. Not sure if ...

The Sanctuary Hotel is exactly as named-a quiet respite just a half block from Times Square. The lobby is dark and quiet, with cozy seating areas and helpful staff. Our room was small but the décor was great and the bed super comfy. The rooftop bar, aptly named Haven, has a Moroccan tent vibe with ...

Location, restaurant-bar.. cleanliness were satisfactory. Spa is not looking as good as it is promoted. Very disappointing.

It was very close to Time Square and Madison Square Garden. Offered reasonably priced food and drinks. Clean rooms and nice service staff.

The hotel is convenient, clean, beautiful. Our kids also enjoyed the pool and we were able to get to the Lincoln Memorial and other key destinations in minutes.

Great staff, great rooms and a very clean place. Just needs a coffee maker in the room.

Staff is amazing, super helpful and friendly. Regular room was a bit small but I expect that in the city. Everything was functional, looked and felt very clean and upscale. Good location in DC. We were out walking in the area a couple nights around midnight and didn't feel unsafe at all. Brunch at ...

Really nice accommodations. The whole hotel (lobby, restaurant, rooms, rooftop bar and pool) has a coherent style, a very well put together hipster chic vibe, very age appropriate for a over 35 professional, bur fun smart crowd.

Nice hotel, nice location. I wish parking was a bit cheaper.

Location was convenient . Nice room with natural light. Appreciated noon checkout time.

The hotel was quiet and sort of boho chic with large rooms, offering excellent value. It was convenient to the Metro as well as Georgetown.

I liked everything. It was quiet and comfortable. I liked the coffee, wine and water. Nice people.

Perfect experience. Excellent location. Not expensive at all. Will definitely return to this hotel every time I am in Washington.

I appreciate the friendliness of the staff. The proximity to airport, train station; convenience of taxi service were all great.

Every night, the staff delivered two bottled waters to our room. That was very nice. The only complaint we had is that the room got very warm and we didn’t have control of the thermostat. However, we could open the windows to let in cold air, so it worked out great.

Great hotel!! Excellent staff and service. I will come back.

The business center (UPS store) was very expensive

Very close to the Metro. Service was good. Room was comfortable and clean

close to all the museums and free ride on the circulator bus

Great location, I reserved a King size bed but was given a double bed... what’s the point in making a reservation if you are not getting what you want? Apart frim this, everything else was excellent...

I enjoyed the facility’s atmosphere and personnel. The property was close to the many attractions and the personnel was quite helpful.

Very Clean, staff is knowledgeable and friendly but too many additional fees

Perfect location, friendly staff, clean. I loved it

Great place. They assisted us in every way possible.

The room was awesome! I will always stay at this property

staff was very attentive and friendly. room was clean and quiet. price was reasonable. pretty close to everything i wanted to see.

Loved the proximity to the union station, the size of the room, the accommodating staff. Recommended l!!!!

I loved the full-on service and breakfast that was included. Facility was clean and the room was clean. Staff took a long time to acknowledge or great customers. Valet was expensive and slow to acknowledge I had arrived. I had to see the front desk because my key/door was not functioning properly. ...

Great Hotel to stay in if you're visiting Washinton DC

The Room cleaning, great ambient and security in the area.

The room was clean and the staff was accommodating. The hotel description said we could request a crib for our two year old and that was a reason why we chose this hotel among similar ones that didn’t offer a crib. But when we arrived, they gave us a pack’n’play which was two short for our son since ...

Great location! Attentive staff! Would stay here again.

Do not book here. There were issues with our room from Day 1. Roaches in the kitchen(even after maintenance sprayed), No Housekeeping unclean toilets a check-in and blood on our bed sheets. Oh and they couldn’t switch our room because they said the hotel was booked for the weekend.

The hotel haven't have any access for handicap people and the main hallway is shared with a tavern and is

Hospitable and clean. However, turn down service didn't happen during our stay as it was late.

I was really intrigued with the history of the University. I did not like stepping into a shower that had peeling paint however, and I had forgotten to bring my shower shoes! Overall, I had a pleasant stay and would stay again.

The property is very clean. Rooms are spacious. Staff is professional and helpful with guests. Food is good!

Great hotel for a great price. The location was within walking distance to a lot of things in the DC area.

It was a nice stay and pleasant staff. The room was clean and neat.

Good location. Close to many good restaurants. Can walk to many interested place

It's conveniently located in the center of Washington, DC. Staff are very helpful and friendly. It is clean and has all the basics. Convenient parking and to the metro.

The best part of this hotel is that it is attached to the Mall. We loved being able to walk through the lobby and access shopping, food and entertainment. A great place to stay if you’re visiting The Crayola Experience and only a 15 minute drive to Pirates Dinner Adventure!

The hotel room was clean and inviting. I would stay here again.

Amazing property with lots of things to do. Drafts is a great sports bar with great food.

The room was spotless and had had everything you needed, just like home..it was great being able to get tickets to the parks right at the hotel and for a discount!..the staff was great...Ericka mafe sure we had everything we needed throughout our stay.. honestly i couldn't think of anything that ...

very outdated. Customer service was all about additional charges. We went to vacation and when we arrived they immediately pounded time share and vacation package. Wanted us to spend time touring the complex was . iIt is money driven. They get your money and you become non existantt if you do not ...

Great service. Beautiful grounds. Enjoyed my short stay.

It was pleasant and staff was friendly . Pool was awesome

This is a must stay here place for us. We enjoy the space the people, the lazy river.

Good service, excelent all. Clean room, service food good and time all beatiful.

I enjoyed staying at this property. We avoided Sun breakfast due to having to wait a very long time to get and pay our bill.

My second time staying there. 1st time I loved it second time I was disappointed! I had some kind of bugs all over the floor they only left about 6 towels total. Their gate to enter was always broken! It was just not good at all.

It was nice I did not have a problem with anything

I like everything from the check in to the checkout. Staff is very friendly and nice. The rooms are big and comfortable and clean. Different pools to choose from. Everything was great

I enjoyed this hotel better than any I've ever stayed at. The only reason I didn't give it the full five stars is because the main pool was out the first day of our stay and the lights were out in the other so we couldn't swim the first day. This was one of the most beautiful properties with the ...

Location was great! Rooms are clean..nice pool, nice property, friendly staff and kid friendly

Fun and relaxing we had a great time at the reunion resorts

The room was great. But the room 1310 smelled like the carpet was pee on. The rugs need deep cleaning. Besides that I love it

Spacious and quiet! The hideabed was horrible so my daughter slept on the couch which was better! And a bit skimpy on towels, washcloths, bedding and pillows but for the price to accommodate 5 people (2couples and 1child) it was great!

Very good 👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍

The home overal was in good condition.Yet I needed to reach someone over the weekend , in order to rent a crib. There was no one available to assist me . I had to buy a play pin which was a bit frustrating. The beds were so uncomfortable that all of us woke up with sever bad pain. I had a visit from ...

Its a privately owned gated community rented to travellers and people. Nice pool, however, no daily room service (only with extra charge) so, highly recommend buying some laundry detergent. Also, stock the refrigerator to make it cheaper. The restaurant is descent. There is a bar in the pool area. ...

Stayed for a few days for a getaway with my wife and we loved it ......very close to everything and the staff was nice and I would definitely stay again

The pre-checkin was very helpful and quick. The windows in our room were not great as we could hear everything outside including a steam roller at 7am on Saturday morning and leaf blowers at 8am on Sunday morning. The smoke detector low battery went off in the middle of the night on Saturday, which ...

It was ok no more no less. I wouldn't call it a resort more like a nice motel

More time at the swimming pool its would be perfect

Beautiful place to stay! This place was very clean spacious. The staff was very nice! Will definitely stay here again.

Our stay wasn't too bad, considering the place being a campground. We stayed in a cottage with a loft, a queen bed and a pull out sofa bed. The loft area was dirty, with candy wrappers from a previous tenant still on the carpet area. All the sheets and pillows were dirty with outdoor debris, the ...

Have stayed here numerous times for short-moderate stays. For a "value" motel, the rooms are spacious and kept reasonably clean. Most rooms have a separate sink and a decent sized fridge and a microwave. Staff is helpful and responsive if you need something. The only downside is the location, if ...

Amazing place with amazing location. Must stay here

bathroom was older inside of unit, the bed was moving in frame, furniture broken pieces.

Close to everything! Equip with the necessary things for a good stay.

Room size was great , view of the pool and location next to a great outlet mall! Staff was great Hillary and del were amazing and welcoming:) great job you guys!!!

The property was excellent , friendly staff , comfortable beds really nice place the only negative was the breakfast. You could pick only one plate and one drink coffee or orange juice or tea . very very poor breakfast !

The staff is very friendly and accommodating. The entire property is excellent and in a great location in relation to Disney and Universal.

Wonderful and welcoming staff. Great location. Rooms were out dated, but spacious and clean. There are 3 buildings one was already in process of being renovated. When coming back to this area I will definitely choose the enclave suites again!

A nice quiet very reasonable price hotel. Will come back to this hotel when needed!!!

Dnt come here is no safe very noice small AC leaks parking tide nothing liked Wht the picture online i always stay around international drive but I was try to catch my flight in the morning so I search the close area this hotel is pup I dnt thing to much just book good thing only stay 5 hours omg ...

i have been to many hotels and never seen hotel dirty as amber i'll never go there again

The property location and security gaurd at the entrance gate gave us a great sence of security. When walking into rhe room, it smell very damp. Then we nottice that it was extremely wet by the middle night stansd. Since we were only staying one night, we decided ro not switch room.

Everyone was very informative and friendly. The restaurant had good food and there was a Starbucks!

Great location. Near where I wanted to be. Nothing negative to say. Will definitely be back.

We had 2 great nights with comfy beds, big rooms, and a suite with a door that shuts, perfect for our daughter. Breakfast was included and a good value, though the cinnamon rolls were gritty and OJ slightly sour. I was glad to see some healthy choices like oatmeal, yogurt and fruit.

Remodel building ,friendly staff and close to everything.

The hotel is spread out in different units 2 levels.

This is seriously the best hotel for a Disneyland vacation! This hotel has been our go to for years and many more to come. From the outside appearance to everything inside this hotel gets a perfect 10! The staff is amazing and very helpful and welcoming. The breakfast is very good and plentiful. ...

Negative feedback for the parling fee which is 16 dlls per day and the parking gate did not work with my parking ticket. Had to wait to have access.

Bunk beds for the kids were something that was unique. Room was not really cleaned. Bed sheets wrinkled, gold fish cracker left in the lamp. Carpets were not cleaned. Had stains.

Hotel is nice and clean rooms are a good size staff is very friendly and it is very close to Disneyland.

Loved the walk to Disney, which made it easy to go back to the hotel in the afternoons for some rest. I'm not a fan of the parking fee (I think this should come with the room), even though I know it's common for the area. The staff was excellent. We flew in early on our check-in morning. Knowing ...

Check in easy, Standard double queen that we stayed in , one of the bed sheets wasn’t freshly changed. Not enough towels for 3 people. Only 2 bath towels and one face towel were available to us. Due to late check in we didn’t want to get bothered by this issue. Towel issue should be addressed 100%. ...

Stayed with my daughter's and 5 grand kids was nice. The front desk was great.

The staff is great and the have kitchen in some rooms

Nice place to stay. The complimentary breakfast was very good.. The staff was great.. They were doing some construction at the hotel, but you barely noticed it. Have stayed here before, and will stay here again, whenever I travel to the area

Pickers can't be choosers. The hotel was clean, staff was nice. Price was great. If you want fancy, you have to pay the price. The only thing, the doughnut I tried eating tasted weird and old. Other than that, sleep was ok, except for some noise that comes from either side room or downstairs room, ...

Hotel needs major TLC, bathtub was clogged, breakfast is no good, Beds are hard, staff needs to pay more attention, was given someone else’s bill at the end of my stay..I liked that is really close to Disney/California Adventures but I definitely will not be staying here again.

Good customer services, nice and clean. Closed to disney land

location, clean room is great! breakfast coupon at Dennys was great

I've stayed in many hotels in my life for numerous reasons...and this stay was terrible!!! This was my wife and mines 1 yeae anniversary trip so we decided to go to Disneyland. From the moment of check in ther were issues... Floor was soaking wet Tv did not power on Asked to be moved to a different ...

friendly staff :) right next to downtown disney was an easy 5-10 min walk to the park!

Decent location. Our tv didn’t work & microwave didn’t work. There was a stain on the bed spread.

Close to Disneyland park, Food was good, clean, friendly staff, very limited parking.

Staff was wonderful as usual. Rooms were clean and comfortable. Super close to the park. Pool was a great escape from the heat. Will always choose this hotel when going to Disney!

Loved the room set up and size and also how close it is to Disneyland park. The rooms were also very quiet despite being right next to a busy road. However, I did not like the sound of trickling water that would come through my rooms air vent, but nonetheless we would definitely stay here again.

GOOD LOCATION. DID NOT LIKE I HAD TO PAY TO PARK???

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The rooms and service was very good. Their dine in breakfast was very good. I like how the rooms had shampoo and conditioner in them with extras just in case.

Would staff, place was a dump. Completely disappointed with Cheaptickets and the hotel. I will never use cheap tickets again after my experiences this time

The two ladies at ffont desk were gteaf, I couldnt have ssked for better service.

This is a great affordable option if you are trying to save a little money and don't mind driving to the park or taking an Uber or lift. It's fairly close, but still probably too far to walk to Disney. The room was clean, comfortable enough and quiet. The breakfast is not much but still better than ...

Went to Disneyland. The room smelled funny and it wasn't that clean. We didn't know that Disney would be shooting fireworks every night that week. That was very loud and hard to go to sleep. Nice that it was walking distant to Disney.

It was bad. The air conditioner was so noise we are not able to sleep at all

Everything was clean and close to Disneyland. Staff was nice.