COVID-19 Cruise Guide for Travel

If you already booked a cruise or are thinking of booking one, it can be overwhelming to navigate through all the news out there. That’s what we’re here for – to give you the travel information you need to make an informed decision.

Use our COVID-19 travel guide and find the information you need whether you're planning your next trip or you're ready to depart. There is also this handy search tool that can help you find out more about regulations for destinations, and safety and health guidelines

To learn more about coronavirus, including what the symptoms are and how to protect yourself against getting sick, we recommend visiting the World Health Organization and the Center for Disease Control (CDC)

Quick Links

How can I cancel my cruise booking?
When will I receive my refund?
How can I change my cruise booking?

Cruise Line Policies

AmaWaterways
Avalon Waterways
Azamara
Carnival Cruise Lines
Celebrity Cruises
Costa Cruise Lines
Crystal Cruises
Cunard
Disney Cruise Line
Emerald Waterways
Holland America Line
MSC Cruises
Norwegian Cruise Line
Oceania Cruises
Princess Cruises
Regent Seven Seas Cruises
Royal Caribbean International
Scenic
Seabourn Cruise Line
Silversea Cruises
Uniworld Ocean Cruises
Viking Ocean Cruises
Viking River Cruises
Virgin Voyages

How can I cancel my cruise booking?

If you want to cancel, please access your booking from the My Trips page and follow the instructions to cancel.
If you are not able to cancel your cruise booking from My Trips, please submit this form.

For more information on cruise line cancellation policies and cruise related COVID-19 updates, please refer to the content below.

When will I receive my refund?

Due to high demand, it may take up to 90 days to receive your refund. We apologize for this inconvenience and thank you for your patience.

To change your cruise

Be sure to review the cruise line rules and restrictions listed below.
If you’re looking for more information on how to change a potentially impacted trip, please visit our Customer Service Portal
Please contact us at 1-866-221-2731 to make changes to your cruise vacation.* Please have your itinerary number available and one of our agents will assist you.

*Changes are subject to cruise lines terms & conditions.

AmaWaterways

COVID-19 Vaccination and Testing Information
Relaxed Cancelation & Refund Policy
For the most up-to-date information on suspended sailings click here.
If the recent advisory or relaxed policies do not cover your cruise please refer to these Cancelation Policies and General Conditions, Rules & Regulations.

Avalon Waterways

COVID-19 Vaccination and Testing Information
Relaxed Cancelation & Refund Policy
For the most up-to-date information on suspended sailings click here.
If the recent advisory or relaxed policies do not cover your cruise please refer to these Cancelation Policies and General Conditions, Rules & Regulations.

Azamara

COVID-19 Vaccination and Testing Information
Relaxed Cancelation & Refund Policy
For the most up-to-date information on suspended sailings click here. Below is a list of known suspended sailings.
If the recent advisory or relaxed policies do not cover your cruise please refer to these Cancelation Policies and General Conditions, Rules & Regulations.

Carnival Cruise Lines

COVID-19 Vaccination and Testing Information
Relaxed Cancelation & Refund Policy
For the most up-to-date information on suspended sailings click here.
If the recent advisory or relaxed policies do not cover your cruise please refer to these Cancelation Policies and General Conditions, Rules & Regulations.

Celebrity Cruises

COVID-19 Vaccination and Testing Information
Relaxed Cancelation & Refund Policy
For the most up-to-date information on suspended sailings click here. Below is a list of known suspended sailings.
If the recent advisory or relaxed policies do not cover your cruise please refer to these Cancelation Policies and General Conditions, Rules & Regulations.

Costa Cruise Lines

COVID-19 Vaccination and Testing Information
Relaxed Cancelation & Refund Policy
For the most up-to-date information on suspended sailings click here.
If the recent advisory or relaxed policies do not cover your cruise please refer to these Cancelation Policies and General Conditions, Rules & Regulations.

Crystal Cruises

COVID-19 Vaccination and Testing Information
Relaxed Cancelation & Refund Policy
Updated Final Payment Schedule Info
For the most up-to-date information on suspended sailings click here.
If the recent advisory or relaxed policies do not cover your cruise please refer to these Cancelation Policies and General Conditions, Rules & Regulations.

Cunard

COVID-19 Vaccination and Testing Information
Relaxed Cancelation & Refund Policy
For the most up-to-date information on suspended sailings click here.
If the recent advisory or relaxed policies do not cover your cruise please refer to these Cancelation Policies and General Conditions, Rules & Regulations.

Disney Cruise Line

COVID-19 Vaccination and Testing Information
Relaxed Cancelation & Refund Policy
For the most up-to-date information on suspended sailings click here.
If the recent advisory or relaxed policies do not cover your cruise please refer to these Cancelation Policies and General Conditions, Rules & Regulations.

Emerald Waterways

COVID-19 Vaccination and Testing Information
Relaxed Cancelation & Refund Policy
For the most up-to-date information on suspended sailings click here.

Holland America Line

COVID-19 Vaccination and Testing Information
Relaxed Cancelation & Refund Policy
For the most up-to-date information on suspended sailings click here.
If the recent advisory or relaxed policies do not cover your cruise please refer to these Cancelation Policies and General Conditions, Rules & Regulations.

MSC Cruises

COVID-19 Vaccination and Testing Information
Relaxed Cancelation & Refund Policy
For the most up-to-date information on suspended sailings click here.
If the recent advisory or relaxed policies do not cover your cruise please refer to these Cancelation Policies and General Conditions, Rules & Regulations.

Norwegian Cruise Line

COVID-19 Vaccination and Testing Information
Relaxed Cancelation & Refund Policy
For the most up-to-date information on suspended sailings click here.
If the recent advisory or relaxed policies do not cover your cruise please refer to these Cancelation Policies and General Conditions, Rules & Regulations.

Oceania Cruises

COVID-19 Vaccination and Testing Information
Please refer to these Cancelation Policies and General Conditions, Rules & Regulations.

Princess Cruises

COVID-19 Vaccination and Testing Information
Relaxed Cancelation & Refund Policy
For the most up-to-date information on suspended sailings click here.
If the recent advisory or relaxed policies do not cover your cruise please refer to these Cancelation Policies and General Conditions, Rules & Regulations.

Regent Seven Seas Cruises

COVID-19 Vaccination and Testing Information
Relaxed Cancelation & Refund Policy
Please refer to these Cancelation Policies and General Conditions, Rules & Regulations.

Royal Caribbean International

COVID-19 Vaccination and Testing Information
Relaxed Cancelation & Refund Policy
For the most up-to-date information on suspended sailings click here.
If the recent advisory or relaxed policies do not cover your cruise please refer to these Cancelation Policies and General Conditions, Rules & Regulations.

Scenic

COVID-19 Vaccination and Testing Information
Relaxed Cancelation & Refund Policy
For the most up-to-date information on suspended sailings click here.

Seabourn Cruise Line

COVID-19 Vaccination and Testing Information
Relaxed Cancelation & Refund Policy
For the most up-to-date information on suspended sailings click here.
If the recent advisory or relaxed policies do not cover your cruise please refer to these Cancelation Policies and General Conditions, Rules & Regulations.

Silversea Cruises

COVID-19 Vaccination and Testing Information
Relaxed Cancelation & Refund Policy
For the most up-to-date information on suspended sailings click here.

Uniworld River Cruises

COVID-19 Vaccination and Testing Information
Relaxed Cancelation & Refund Policy
For the most up-to-date information on suspended sailings click here.
If the recent advisory or relaxed policies do not cover your cruise please refer to these Cancelation Policies and General Conditions, Rules & Regulations.

Viking Ocean Cruises

COVID-19 Vaccination and Testing Information
Relaxed Cancelation & Refund Policy
For the most up-to-date information on suspended sailings click here.
If the recent advisory or relaxed policies do not cover your cruise please refer to these Cancelation Policies and General Conditions, Rules & Regulations.

Viking River Cruises

COVID-19 Vaccination and Testing Information
Relaxed Cancelation & Refund Policy
For the most up-to-date information on suspended sailings click here.
If the recent advisory or relaxed policies do not cover your cruise please refer to these Cancelation Policies and General Conditions, Rules & Regulations.