Vacation saved by property manager!
We rented this property for a quick “mini moon” get away after our wedding. The apartment was adorable and exactly what we wanted- very clean, close to downtown, and everything we needed was provided. Unfortunately on the 2nd day, the main A/C system stopped working and all we had was the back up system in the living room. The owner was on vacation and did not get our message until the next morning. So, we had a very rough night sleeping on a love seat in an 85 degree living room. With the bedroom and bathroom doors closed we got the temperature down to 81 by morning. We took both of our dogs out that morning, but we felt better with them in an 81 degree living room than the heat index of over 100 outside. The property manager came to check it out and confirmed that it was not working and worked very hard to get it fixed. In the meantime the heat rose to 87 degrees, so she brought up her own fan for our dogs so they could stay cool. When we got home, the repairmen had just finished and we started to feel some relief. The property manager checked in with us and wanted to make sure we were comfortable. She also spoke with the owner and rescheduled the 2nd day of repairs for our check-out day so that we could enjoy the rest of our stay uninterrupted. So, she deserves the 5 star review for saving our vacation and looking out for our dogs! We loved the apartment other than the A/C mishap, and would definitely rent this property again. Perfect location, so much charm, and well maintained.