- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting. The lobby, bar, rooms, all very beautiful. Food was excellent and servers did a very good job. Very helpful staff especially the bell hops (Larry and Steve). I was not happy with the customer service at the spa. I called the first day of check in for a massage and body scrub (2 people). They kept telling me that they would check to see if they could accommodate us at the 5:30 pm time on our last day there. They NEVER got back to me that they could not accommodate us. I had to call them on our last day to get the answer.