- Disliked: Cleanliness, staff & service
Hotels.com Supplier Partner
Things were ok until the young lady below me found bed bugs. I'm a owner and supplier of 40 condos in Waikiki also a seven year supplier to Expedia which is Hotels.com for vacation rentals, I know a bed bugs when I see one, it was crawling. She killed it immediately, front desk came up gave her coins to wash her clothes. Argued with three of us including the cleaners that is wasn't bed bugs because it wasnt multiple ones. Doesn't have to be multiple it was alive and full of blood. I advise as a Hotels.com partner to examine your beds, unzip the mattress protector and examine you will to have bed bugs.