- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, but another disappointing "breakfast buffet"
The hosts were very nice and welcoming. I like how they reached out to us using Whatsapp and let us do an early check-in. I really appreciate that. The hotel is in a great location that is quiet but conveniently close to many attractions. WiFi was fast, something I'm always grateful for as I need to work a bit even when I'm away on vacation. The only thing I disliked about the place was the description of the breakfast as a "breakfast buffet," when it was just a basic continental breakfast. I've been fortunate enough to have the opportunity to stay at hotels in the Americas, Western Europe, Africa and the Middle East, and nobody, I mean, nobody calls a continental breakfast a "breakfast buffet". Isn't this international hotel terminology? We had the same issue at the other hotel we stayed at in Venice. This is not only unfair to the guests, who expect an actual breakfast buffet, but also to the other hotels in the area that do advertise their continental breakfast correctly. We rejected several hotels in our search in Venice because they only offered "continental breakfast." This situation reeks of false advertising and unfair competition. Hopefully Hotels.com can bring it to an end.