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Hotel Carlton on the Grand Canal

Star Rating
4 out of 5

Information

Reviews

4.0 / 5Good
1,607 reviews

Amenities

  • Free WiFi
  • Breakfast included
  • Air Conditioning
  • Restaurant

Map

What's nearby

  • Popular Location
    Piazzale Roma
    5 min walk
  • Popular Location
    Santa Maria Gloriosa dei Frari
    8 min walk
  • Popular Location
    Venetian Ghetto
    10 min walk
  • Airport
    Venice (VCE-Marco Polo)
    13 min drive

Choose dates to view prices

Book online or call:

1-844-709-7928
Reserve without credit card
Some room options won't require your credit card details to book. You'll pay during your stay.
  • Classic Double or Twin Room

    3.9/5 guest room rating

    Room Amenities

    • Sleeps 3
    • 1 Double Bed OR 2 Twin Beds
    More details
  • Double Room, Patio

    4/5 guest room rating

    Room Amenities

    • Sleeps 3
    • 1 Double Bed
    More details
  • Superior Double Room

    3.7/5 guest room rating

    Room Amenities

    • Sleeps 3
    • 2 Twin Beds
    More details
  • Classic Triple Room

    3.5/5 guest room rating

    Room Amenities

    • Sleeps 4
    • 1 Double Bed OR 3 Twin Beds
    More details
  • Superior Double or Twin Room, Canal View

    4.5/5 guest room rating

    Room Amenities

    • Canal view
    • Sleeps 3
    • 1 Double Bed and 2 Twin Beds
    More details

About this area

Venice

Located in Venice's Santa Croce neighborhood, Hotel Carlton on the Grand Canal is in the city center and by the sea. Piazzale Roma and Santa Maria Gloriosa dei Frari are notable landmarks, and the area's natural beauty can be seen at Grand Canal and Giardini della Biennale. Our guests appreciate the hotel's quiet location.

What's nearby

  • Popular Location
    Piazzale Roma - 5 min walk
  • Popular Location
    Santa Maria Gloriosa dei Frari - 8 min walk
  • Popular Location
    Venetian Ghetto - 10 min walk
  • Popular Location
    Ca' Foscari University of Venice - 11 min walk
  • Popular Location
    Port of Venice - 12 min walk

Getting around

  • Venice Santa Lucia Station - 4 min walk
  • Mestre Centro B1 - 10 min drive
  • Venice (VCE-Marco Polo) - 20 min drive

Restaurants

  • La Cupola – Ocean-view restaurant with a bar offering international cuisine. Serves brunch, lunch, and dinner daily.
  • Top of the Carlton – Ocean-view restaurant with a bar offering Mediterranean cuisine. Serves lunch, dinner, and light fare on select days. Kids' menu available.

About this property

Hotel Carlton on the Grand Canal

Romantic Venice hotel in Santa Croce, walk to Grand Canal
2 restaurants, a casino, and a bar/lounge are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a rooftop terrace, a business center, and conference space. All 150 rooms offer free WiFi, minibars, and flat-screen TVs with satellite channels. Other amenities available to guests include room service, free newspapers, and hair dryers.
Hotel Carlton on the Grand Canal offers 150 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Housekeeping is provided daily.
Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast. Public areas are equipped with complimentary wireless Internet access.
Business-related amenities at this 4-star property consist of a business center and a meeting room. This business-friendly hotel also offers a casino, a rooftop terrace, and tour/ticket assistance.
Hotel Carlton on the Grand Canal is a smoke-free property.
The recreational activities listed below are available either on site or nearby; fees may apply.

Policies

Check-in

Check-in time starts at 2 PM

Special check-in instructions

Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.

Check-out

Check-out before noon

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pets

  • Pets not allowed (service animals welcome)

Property payment types

Mastercard
American Express
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from 1-31 January.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 4.50 per person, per night for adults; EUR 2.25 per night for guests aged 10-16 years old.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No onsite parking is available.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Property is also known as

  • Carlton Grand
  • Carlton Grand Canal Hotel
  • Carlton Grand Canal Venice
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  • Grand Hotel Carlton
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  • Hotel Carlton Grand Canal Venice
  • Hotel Grand Carlton
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  • Carlton On The Canal Venice
  • Hotel Carlton on the Grand Canal Hotel
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  • Hotel Carlton on the Grand Canal Hotel Venice

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast
  • 2 restaurants
  • 1 bar
  • Room service available

Things to do

  • Motorized watercraft

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • In-room child care (surcharge)

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Business services

  • 1 meeting room
  • Business center
  • Conference space

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility

More

  • Casino
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Minibar

More

  • Desk
  • Free newspapers
  • Phone
  • Safe

Nearby things to do

Activities

Where to eat

5 - Excellent
538
4 - Good
675
3 - Okay
254
2 - Mediocre
91
1 - Poor
49
4.2
Cleanliness
4.1
Service and Staff
3.8
Amenities
3.8
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Sep 2019

3/5

  • Liked: Cleanliness, staff & service

Nice but the bed was horrific.

The hotel is beautiful when you walk in. Everything was very nice except the room. It badly needs to be upgraded with its bed and air conditioning. The beds springs stuck up and when rolling on the bed they would move. Bed cover was stained and old which made you feel like the rest of it was dirty. The a/c only went to 19 and on maximum you could barely feel the cooling effect. When asked to change the room they told us all there rooms had the same beds. Breakfast was good and the rooftop terrace was very nice. Staff were good and helpful. They let us store our bags until we had to leave as we had a late flight and let us hang out in the lobby which had great air conditioning. The hotel is centrally located on the grand canal with easy access to restaurants, shops, water taxis and water ferry. If it wasn’t for the bed and a/c I would give this hotel a better rating but for a weary traveler it was of utmost importance to have a comfortable bed and a/c as the temperature of the day is in the mid 80s.

Stayed 1 night in Sep 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay.

This is our second time at Hotel Carlton. It is a lovely hotel and only a short distance from the train station. The breakfast is great with a large variety of food. We get a balcony each time, and enjoy watching the sites on the Grand Canal. It's been a pleasure staying there.

Stayed 3 nights in Aug 2019

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel on the Grand Canal, and we thoroughly enjoyed the private taxi boat trip in from the airport. Roof bar great, and also tables in front of the hotel entrance to have a cocktail and watch the boats go by. Gondola stop right outside, with train station and vaporetto stops across the bridge made it easy to get around. Room nicely decorated but small as is typical in Italy. Only issue was that we only had one single wardrobe for 3 people for 4 nights, so it was quite cramped and we were living out of our cases. However we were out and about most of the time, so we had a great stay.

Stayed 4 nights in Aug 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well located on the Grand Canal, staff were pleasant and helpful, the activities I ordered were all provided as described. Breakfast was good as was the coffee. Only complaint was that the room was a little on the small side.

Stayed 1 night in Aug 2019

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