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Reviews

4.4 / 5Excellent
29 reviews

Amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Fine Arts museum
    10 min walk
  • Popular Location
    Musee des Beaux-Arts
    10 min walk
  • Popular Location
    Valenciennes Golf
    20 min walk
  • Airport
    Lille (LIL-Lesquin)
    37 min drive

Book online or call:

1-844-709-7928

Your dates need to occur after 2020-01-29. Try updating your dates to see prices for your trip.

    About this area

    Valenciennes

    Located in Valenciennes, Royal Hainaut Spa & Resort Hotel is in the city center and near the airport. Musee des Beaux-Arts and Musee Matisse are cultural highlights and Pure Aventure is one of the area's attractions.

    Popular Location

    What's nearby

    • Fine Arts museum - 10 min walk
    • Musee des Beaux-Arts - 10 min walk
    • Valenciennes Golf - 20 min walk
    • Stade Nungesser - 8 min drive
    • Pure Aventure - 16 min drive

    Getting around

    • Valenciennes Station - 9 min walk
    • Lille (LIL-Lesquin) - 37 min drive

    Restaurants

    • La Storia – Fine-dining restaurant offering Italian cuisine. Serves lunch and dinner on select days. Reservations required.
    • La Galerie – Brasserie offering local cuisine. Serves lunch and dinner daily. Reservations required.
    • L'Atrium Bar Lounge – Lobby lounge. Open daily.
    • Harry's Bar – Bar. Open on select days.

    About this property

    Royal Hainaut Spa & Resort Hotel

    Along with 2 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, 2 bars/lounges, a 24-hour fitness center, and massage/treatment rooms are onsite. All 79 rooms feature thoughtful touches like espresso makers and slippers, plus free WiFi and flat-screen TVs with satellite channels. Other amenities available to guests include minibars, room service, and coffee makers.

    Property amenities

    Internet

    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and transportation

    No onsite parking available

    Food and drink

    Buffet breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends: EUR 18 for adults and EUR 9 for children
    2 restaurants
    2 bars/lounges
    Room service available

    Things to do

    24-hour fitness center
    Full-service spa
    Indoor pool

    Family friendly

    Dry cleaning service
    Indoor pool
    In-room child care (surcharge)

    Conveniences

    Elevator
    Free newspapers in lobby
    Front-desk safe

    Guest services

    24-hour front desk
    Daily housekeeping
    Dry cleaning service
    Luggage storage
    Multilingual staff

    Languages spoken

    English
    French
    Italian
    Spanish

    Business services

    11 meeting rooms
    Business center

    Outdoors

    Terrace

    Spa

    8 treatment rooms
    Massages
    Massage/treatment rooms
    Sauna
    Spa open daily
    Steam room
    Turkish bath/hammam

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Roll-in shower
    Wheelchair accessible (may have limitations)

    More

    Smoke-free property

    Room amenities

    Bedroom

    Blackout drapes/curtains
    Climate control (air conditioning)
    Climate control (heating)
    Linens

    Bathroom

    Free toiletries
    Hair dryer (on request)
    Towels

    Entertainment

    Cable/satellite channels
    Flat-screen TV

    Food and drink

    Coffee/tea maker
    Electric kettle
    Espresso maker
    Free bottled water
    Minibar

    More

    Desk
    Iron/ironing board (on request)
    Phone
    Safe
    Slippers
    4.4

    Excellent

    5 - Excellent
    18
    4 - Good
    7
    3 - Okay
    3
    2 - Mediocre
    1
    1 - Poor
    0
    4.5
    Cleanliness
    4.3
    Service and Staff
    4.7
    Amenities
    4.8
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Amazing Room

    It was by far the best room I have ever stayed in. AMAZING!!!!

    Stayed 1 night in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    The bedoom was beautiful but draughty from the large windows. Lovely furnishings and design. The pool and spa are fabulous. Overall a fantastic hotel with super facilities and a great destination.

    Stayed 4 nights in Jan 2020

    3/5

    • Liked: Property conditions & facilities, room comfort
    • Disliked: Staff & service

    3rd time not a charm

    Third time at Royal Hainault and things have gone a bit off. 2 days with no towels available at the pool. The last night at the hotel our room wasn’t cleaned even after assurances they would clean it. Argumentative bar staff who despite a dry martini on the menu bring you a sea breeze and on the second attempt tell you they’re making the drink their way not the way you asked (light vermouth not 2/3rds). The food is divine and the physical hotel and rooms divine. The service just needs work.

    Stayed 3 nights in Dec 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Sep 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Amazing hotel, the only problem - all restaurants close at 10.30. It would be also nice to have a bathrobe in the room.

    Stayed 3 nights in Aug 2019

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