- Disliked: Staff & service, room comfort
This was not so good experience. It was a combination of business and a couple of days to relax. Room service after hours was terrible. no real food choices but extremely expensive. on a morning the cleaning staff would give one knock and immediately walk in after. extremely rude and intrusive. upon check out we had a receptionist that was a robot, seemed extremely annoyed at any question I asked. We asked for some guidance on key eat out places for our requirements, but we just got general info that was useless to us. not helpful at all. At the price and star-rating of the hotel, we expected a walk-in-shower, but it was very basic rather than an updated facility. Dry cleaning was extremely expensive. We had a smoking room, but it wasn't freshend up each day as one normally has in a 4 star hotel.