- Liked: Staff & service
- Disliked: Cleanliness, amenities, property conditions & facilities
Unfortunately, property did not measure up to online pictures. We selected based on previous reviews, but were greatly disappointed when we checked in. Extremely dated resort with only cereal and toast in office for breakfast. When we entered our room, it was very dated and smelled stale and overall did not feel clean. Jacuzzi tub was terribly old and yellowed, as were other fixtures like microwave and lamp. Carpet was also worn out with large multiple stains throughout. We were not comfortable and returned to office manager to let her know we were not satisfied and would not be staying. She was friendly and understanding, explaining that the property had recently been under new ownership, and upgrades were being done in phases. Exterior renovations had been made, and looked very nice, but she stated progress was still being made with interior. She waived our cost and was incredibly pleasant to deal with.